A new comfortable hotel and all equipment is relatively new and clean. The staff is so helpful. The location of the hotel is so close to many attractions just about 10-15mins far away.
Emily
於 2019 年 9 月住了 1 晚
8/10 不錯哦
laurence
2025 年 4 月 1 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Convenable car les chambres sont spacieuses mais simple,velles donnant côté rue sont assez bruyantes. A côté il y a de quoi trouver le petit déjeuner
laurence
於 2025 年 3 月住了 1 晚
6/10 一般般
David
2025 年 2 月 5 日
David
於 2025 年 2 月住了 1 晚
4/10 不太好
Baden
2024 年 6 月 27 日
不喜歡:整潔度、設施服務和住宿環境和硬體
The staff were nice enough. The room was absolute filth. Mould in the bathroom and bedroom. Had a much more comfortable stay at a Hostel down the road. Do not recommend.
Baden
於 2024 年 6 月住了 1 晚
6/10 一般般
Michael
情侶出遊
2024 年 5 月 13 日
喜歡:員工素質
不喜歡:住宿環境和硬體
The property is centrally located. Daily? Room servicing was unreliable, had to ask for sheets to be changed after 10 days. Shower drain mostly blocked, toilet not cleaned, toilet paper had to repeatable ask for.
Perfect for a quick recovery on our way out of Hanoi
Anne-Sophie
於 2024 年 5 月住了 1 晚
8/10 不錯哦
真實旅客
2024 年 4 月 22 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2024 年 4 月住了 3 晚
6/10 一般般
Lisa
2024 年 1 月 26 日
Lisa
於 2024 年 1 月住了 3 晚
6/10 一般般
SUMAN
2024 年 1 月 24 日
Lots of noise at night, staff didn’t remove the portable bed after committing, fid not understand English properly
SUMAN
於 2024 年 1 月住了 1 晚
8/10 不錯哦
Bethan
2024 年 1 月 23 日
喜歡:整潔度和住宿環境和硬體
Welcome stay.
Central location. Good customer service.
Bethan
於 2024 年 1 月住了 2 晚
4/10 不太好
Ruby
情侶出遊
2024 年 1 月 7 日
不喜歡:整潔度和住宿環境和硬體
Ruby
於 2024 年 1 月住了 1 晚
2/10 很糟糕
Hiroaki
2023 年 12 月 17 日
Hiroaki
於 2023 年 12 月住了 3 晚
10/10 有夠讚
Kristoffer
2023 年 11 月 9 日
Kristoffer
於 2023 年 11 月住了 1 晚
2/10 很糟糕
Noe
2023 年 7 月 31 日
不喜歡:住宿環境和硬體
Noe
於 2023 年 7 月住了 2 晚
4/10 不太好
Angeline
商務旅客
2023 年 5 月 13 日
不喜歡:整潔度、住宿環境和硬體和客房舒適度
Calling for smartness
They should try to be smart, very smart. Especially the bathroom. They should replenish toiletries as well as scrub the toilet floor and walls so that clients plan to come back or refer other people. They should also sweep the room floors everyday when there is a client. They should be professional especially on the reception area. They should buy proper detergents not user old containers over and over again to refill.
They are nice people but dirty.
Angeline
於 2023 年 5 月住了 7 晚
10/10 有夠讚
Peter
情侶出遊
2023 年 5 月 11 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Overall stay was pleasant. Staff was friendly. Lift very smooth. No issues.
Only negative is that the bathroom was not as clean as photos presented, and there were ants.
Peter
於 2023 年 4 月住了 4 晚
2/10 很糟糕
MY
家庭旅遊
2023 年 4 月 14 日
不喜歡:整潔度、設施服務和住宿環境和硬體
The photos used for reference is not accurate. This hotel has seen better days. The shower and bathroom sinks haven't been cleaned in years covered in soap scum and the tiles were lifted off the floor with dirt coming out of the cracks. There were also holes and cracks in the walls with ants coming out of the opening.
Also we booked a king bed plus 2 twins and it turned out to be one twin bed and one cot. We specified that we booked based on the bed listing but they informed us there is no room with 3 actual beds. Expedia really needs to change that as it is inaccurate info.
We pre-paid for 4 nights and left after the first night. They would not refund us even with the issues we outlined. The front desk in the evening was very unpleasant. While we were trying to check out, I asked if we're good to leave after we returned the key, she said to wait and then started ordering food on her phone. We just took our belongings and left.
I have never given a bad review before but I do think its the hotels responsibility to have proper cleaning and sanitizing of the rooms as well as pest control. I was in Vietnam for 3 weeks and no other lodging had issues. It needs to be properly maintained with the bare minimums and fix all the walls and floors.
Great location and friendly staff. It was just a few minutes away from the lake.
Marvin
於 2020 年 6 月住了 1 晚
6/10 一般般
真實旅客
2020 年 3 月 12 日
真實旅客
於 2020 年 3 月住了 2 晚
10/10 有夠讚
真實旅客
2020 年 2 月 21 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
My room was exactly as advertised, with a large balcony :). Location is great , right in the middle of everything ! There are no pool or gym but was not expecting one .
The staff is what made this stay so good . They were very attentive always welcoming and arranged my tours to surrounding areas. Good stay all in all