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Reviews of Golden Rooster Hotel

3 out of 5
Golden Rooster Hotel
No 17 Hang Ga, Hang Bo Ward, Hoan Kiem District, Hanoi

Reviews

9.2

Wonderful

Rating 10 - Excellent. 137 out of 186 reviews" "
Rating 8 - Good. 33 out of 186 reviews" "
Rating 6 - Okay. 9 out of 186 reviews" "
Rating 4 - Poor. 2 out of 186 reviews" "
Rating 2 - Terrible. 5 out of 186 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Liked: Amenities
Great location & a lovely caring staff. Breakfast was good & plentiful. Anna, Emma, David were excellent hosts & extremely helpful w recommendations. I had booked some tours in advance but should have used them directly. Rooms in the front are the best & not noisy
Stayed 3 nights in Apr 2024
Response from Golden Rooster Hotel & Travel on 2024/5/2
Dear Thomas, We would like to sincerely thank you for taking the time to write these compliments about the experience you had at Golden Rooster hotel. I am glad to read that you appreciated your stay with us. Be sure that I will share your comment full of praise with the whole team. We look forward to welcoming you again very soon for a new experience. Kind regards,

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely helpful staff, speaking English
Stayed 1 night in Apr 2024
Response from Emma P on 2024/4/9
Dear Thomas, We would like to sincerely thank you for taking the time to write these compliments about the experience you had at Golden Rooster hotel. I am glad to read that you appreciated your stay with us. Be sure that I will share your comment full of praise with the whole team. We look forward to welcoming you again very soon for a new experience. Kind regards, Golden Rooster Team

10/10 Excellent

Arletha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is Amazing!
Stayed 2 nights in Apr 2024
Response from Emma P on 2024/4/9
Dear Arletha, We would like to sincerely thank you for taking the time to write these compliments about the experience you had at Golden Rooster hotel. I am glad to read that you appreciated your stay with us. Be sure that I will share your comment full of praise with the whole team. We look forward to welcoming you again very soon for a new experience. Kind regards, Golden Rooster Team

10/10 Excellent

Mitsuru

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, nice room, satisfied with it. The hotel is near the lake and restaurants. I enjoyed surroundings of this hotel as well.
Response from Golden Rooster Hotel & Travel on 2024/3/26
Dear Mitsuru, We would like to sincerely thank you for taking the time to write these compliments about the experience you had at Golden Rooster Hotel & Travel. I am glad to read that you appreciated your stay with us. Be sure that I will share your comment full of praise with the whole team. We look forward to welcoming you again very soon for a new experience. Kind regards. Golden Rooster Team

10/10 Excellent

Thu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Golden Rooster Hotel & Travel on 2024/3/26
Dear Thu, We would like to sincerely thank you for taking the time to write these compliments about the experience you had at Golden Rooster hotel. I am glad to read that you appreciated your stay with us. Be sure that I will share your comment full of praise with the whole team. We look forward to welcoming you again very soon for a new experience. Kind regards. Golden Rooster Team

10/10 Excellent

Thu-Nguyet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and friendly staff. Clean room. Convenient location.
Stayed 1 night in Mar 2024
Response from Phuong on 2024/3/12
Dear Ms Thu Nguyet, We would like to sincerely thank you for taking the time to write these compliments about the experience you had at Golden Rooster hotel. I am glad to read that you appreciated your stay with us. Be sure that I will share your comment full of praise with the whole team. We look forward to welcoming you again very soon for a new experience. Kind regards, Golden Rooster Team

10/10 Excellent

Thu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent and the staff is informative, professional, and friendly. We planned our transport to Ninh Binh, airport transfers and our overnight stay in Ha Long Bay with Golden Rooster. Anna replied promptly to all emails which made the process simple and stress-free. Thank you Anna, Emma and all other staff at Golden Rooster.
Stayed 1 night in Mar 2024
Response from Phuong on 2024/3/12
Dear my friend, We would like to sincerely thank you for taking the time to write these compliments about the experience you had at Golden Rooster hotel. I am glad to read that you appreciated your stay with us. Be sure that I will share your comment full of praise with the whole team. We look forward to welcoming you again very soon for a new experience. Kind regards, Golden Rooster Team

10/10 Excellent

Reena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Anna and the staff at Golden Rooster were very kind and welcoming throughout the stay and we felt very well taken care of. The rooms are clean, very quiet, and the bed is so comfortable. Great location in the Old Quarter. Highly recommend!
Stayed 3 nights in Jan 2024
Response from Golden Rooster Hotel & Travel on 2024/2/7
Dear Reena, We would like to sincerely thank you for taking the time to write these compliments about the experience you had at Golden Rooster hotel. I am glad to read that you appreciated your stay with us. Be sure that I will share your comment full of praise with the whole team. We look forward to welcoming you again very soon for a new experience. Kind regards.

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant hotel
Friendly staff and smooth check in. Best breakfast we’ve had in Vietnam. Staff fulfil all requests. Would stay again.
Stayed 1 night in Jan 2024
Response from Golden Rooster Hotel & Travel on 2024/2/7
Dear Simon, We would like to sincerely thank you for taking the time to write these compliments about the experience you had at Golden Rooster hotel. I am glad to read that you appreciated your stay with us. Be sure that I will share your comment full of praise with the whole team. We look forward to welcoming you again very soon for a new experience. Kind regards.

10/10 Excellent

Kate

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here were amazing. Made us feel welcome and went above and beyond. Highly recommend
Stayed 1 night in Dec 2023
Response from Golden Rooster Hotel and Travel on 2024/1/12
Dear Kate, We would like to sincerely thank you for taking the time to write these compliments about the experience you had at Golden Rooster hotel. I am glad to read that you appreciated your stay with us. Be sure that I will share your comment full of praise with the whole team. We look forward to welcoming you again very soon for a new experience. Kind regards, Golden Rooster Hotel & Travel

10/10 Excellent

Thomas Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived until the time we left, 7 nights, the staff were informed, welcoming, attentive 24 hours a day. Anna and Emma were especially excellent, helping us feel at home. The position of the hotel is fabulous to walk to most of the areas to visit. I would most definitely return to this hotel again, and have no questions about refering it to other travellers to Hanoi.
Stayed 7 nights in Dec 2023
Response from Golden Rooster Hotel and Travel on 2024/1/12
Dear Thomas, We would like to sincerely thank you for taking the time to write these compliments about the experience you had at Golden Rooster hotel. I am glad to read that you appreciated your stay with us. Be sure that I will share your comment full of praise with the whole team. We look forward to welcoming you again very soon for a new experience. Kind regards, Golden Rooster Hotel & Travel

10/10 Excellent

gautam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great hotel with all the expected amenities and more. The staff is always ready to help. The breakfast was more than what is offered at other hotels in the price range. The location is 10 minutes away from the party area, so that can be a plus for some. Cheaper rooms normally have no window or a window that opens to nothing.
Stayed 2 nights in Dec 2023
Response from Golden Rooster Hotel and Travel on 2023/12/26
Dear Gautam, We would like to sincerely thank you for taking the time to write these compliments about the experience you had at Golden Rooster hotel. I am glad to read that you appreciated your stay with us. Be sure that I will share your comment full of praise with the whole team. We look forward to welcoming you again very soon for a new experience. Kind regards, Golden Rooster Hotel & Travel

10/10 Excellent

Kate

Stayed 1 night in Dec 2023
Response from Golden Rooster Hotel and Travel on 2023/12/26
Dear Kate, We would like to sincerely thank you for taking the time to write these compliments about the experience you had at Golden Rooster hotel. I am glad to read that you appreciated your stay with us. Be sure that I will share your comment full of praise with the whole team. We look forward to welcoming you again very soon for a new experience. Kind regards, Golden Rooster Hotel & Travel

10/10 Excellent

Hiang Lin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Must try the Suite. Great value for money
Stayed 1 night in Nov 2023
Response from Phuong on 2023/11/28
Dear Hiang Lin, We would like to sincerely thank you for taking the time to write these compliments about the experience you had at Golden Rooster hotel. I am glad to read that you appreciated your stay with us. Be sure that I will share your comment full of praise with the whole team. We look forward to welcoming you again very soon for a new experience. Kind regards, Golden Rooster Team

10/10 Excellent

Hiang Lin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff service
Stayed 1 night in Nov 2023
Response from Phuong on 2023/11/28
Dear Haiang Lin, We would like to sincerely thank you for taking the time to write these compliments about the experience you had at Golden Rooster hotel. I am glad to read that you appreciated your stay with us. Be sure that I will share your comment full of praise with the whole team. We look forward to welcoming you again very soon for a new experience. Kind regards, Golden Rooster Team

10/10 Excellent

WASANA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is great .
Stayed 2 nights in Oct 2023
Response from Golden Rooster Hotel & Travel on 2023/11/15
Dear WASANA, We would like to sincerely thank you for taking the time to write these compliments about the experience you had at Golden Rooster hotel. I am glad to read that you appreciated your stay with us. Be sure that I will share your comment full of praise with the whole team. We look forward to welcoming you again very soon for a new experience. Kind regards.

10/10 Excellent

Kevin

Liked: Staff & service, property conditions & facilities, room comfort
A great place to stay
A very pleasant stay and very warming welcome by the owner/manger. Would recommend for a stay in the centre of Hanoi
Stayed 1 night in Oct 2023
Response from Phuong on 2023/10/14
Dear Kevin Orme, We would like to sincerely thank you for taking the time to write these compliments about the experience you had at Golden Rooster hotel. I am glad to read that you appreciated your stay with us. Be sure that I will share your comment full of praise with the whole team. We look forward to welcoming you again very soon for a new experience. Kind regards, Golden Rooster Team

8/10 Good

Farhad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are great and make the place stand out. They go above and beyond what can be expected. Place is clean and tasteful. Anna helped us with finding suitable option for tours and transportation.
Stayed 1 night in Oct 2023
Response from Phuong on 2023/10/14
Dear Farhad Noori, We would like to sincerely thank you for taking the time to write these compliments about the experience you had at Golden Rooster hotel. I am glad to read that you appreciated your stay with us. Be sure that I will share your comment full of praise with the whole team. We look forward to welcoming you again very soon for a new experience. Kind regards, Golden Rooster Team

10/10 Excellent

Marco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very modern and nice looking hotel. Our room was beautiful. Harry and Emma are very attentive and caring, making the stay a memorable one.
Stayed 3 nights in Sep 2023
Response from Phuong on 2023/9/27
Dear Marco, We would like to sincerely thank you for taking the time to write these compliments about the experience you had at Golden Rooster hotel. I am glad to read that you appreciated your stay with us. Be sure that I will share your comment full of praise with the whole team. We look forward to welcoming you again very soon for a new experience. Kind regards, Golden Rooster Team

10/10 Excellent

Julieta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service of staff, very helpful, amiable, and accommodating. They go extra mile to please their guests. Anna and Emma even sent us packed breakfast because we had early flight. Thank you Golden Rooster Hotel. Highly recommended.
Stayed 4 nights in Sep 2023
Response from Golden Rooster Hotel & Travel on 2023/9/16
Dear JulietaThank you for taking the time to write your review of our Golden Rooster Hotel. Your comments are very much valued and it’s so lovely to read . Be assured that we will share your warm words with our entire team. Again, we thank you for your feedback and certainly we hope to welcome you again in a near future. Best Regard.

10/10 Excellent

Lauren

Stayed 1 night in Aug 2023
Response from Golden Rooster Hotel and Travel on 2023/8/21
Dear Lauren ! Thank you for taking the time to write your review of our Golden Rooster Hotel. We hope to welcome you again in a near future. Best Regard.

10/10 Excellent

Isaias

Stayed 4 nights in Jun 2023
Response from Golden Rooster Hotel on 2023/6/26
Dear Susan ! Thank you for taking the time to write your review of our Golden Rooster Hotel. Be assured that we will share your rating with our entire team. Again, we thank you for your feedback and certainly we hope to welcome you again in a near future. Best Regard.

8/10 Good

Susan

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
The staff were lovely and helpful and there were lots of cafes and restaurants to eat nearby, the only issue we had was that we arrived after a long flight on an a very hot afternoon. When we were taken up to the room (rooster 6) it was boiling hot as heat rises, the swipe card wouldn’t open the door so we had to use the key and jiggle it. This didnt work the whole time. The room was overwhelmingly hot and we had to have the air cond on high, plus a fan on the floor, all night. This resulted in no sleep due to the noise of both electrical items. It took over an hour to even cool the room down enough to go to bed. I feel this is a common thing with this room. Our friends were in the room the next floor down (rooster 5) and said the ceiling was so low they had to crouch to get under the shower head. My girlfriend is only around 175cm tall so they said they felt claustrophobic the whole time. On a good point the breakfast was really nice with quite a few options and the hot food choice changed daily. Emmy was very nice and got us a driver to the airport cheaper than a grab ride. She asked me to keep to myself the issue with the heat and door key but if I did that then people would book and not be aware of this. I would have booked a different hotel had we known about all this in advance, so sorry Emmy people need to know the truth.
Stayed 2 nights in May 2023
Response from Golden Rooster Hotel on 2023/6/5
Dear Susan ! Thank you for taking the time to write your review of our Golden Rooster Hotel. Be assured that we will share your rating with our entire team. Again, we thank you for your feedback and certainly we hope to welcome you again in a near future. Best Regard.

10/10 Excellent

Wendy

Stayed 1 night in May 2023
Response from Emma on 2023/5/17
Dear Wendy ! Thank you for taking the time to write your review of our Golden Rooster Hotel. Be assured that we will share your rating with our entire team. Again, we thank you for your feedback and certainly we hope to welcome you again in a near future. Best Regard. Golden Rooster Hotel

10/10 Excellent

Norman

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great centrally located hotel in Old Quarters
The staff at this hotel were incredibly helpful, accommodating and friendly. Our flight arrived late and the front staff stayed waiting for us to check-in before locking the front door for the night. We had booked a couple of tours with Sarah, who was very patient in answering and providing information as we deliberating among the various options available. Emma was also the other notable staff member that helped us immensely with our planning. The property is very centrally located in the Old Quarters and within easy walking distance to other parts of that area. Although quite busy in the morning, this area was relatively quiet at night. Rooms are basic but clean. Linen was changed everyday and complimentary bottled water was provided. The number of electrical plugs in our room was very limited but we did manage by unplugging a table lamp to free one up. The air conditioning unit as well as the lights in the room only operates when the room key is inserted into a power activating slot. This means after after spending a hot and humid day outside, you are returning to a warm room. The AC does kick in quickly but it would have been nice to come back to a cool room. The breakfast was good and was included in our rate. It is best to get the breakfast area a little earlier since some of the hot dishes are left in warmers for the entire breakfast session. Overall the hotel met if not exceeded our expectations.
Stayed 3 nights in Apr 2023
Response from Golden Rooster Hotel on 2023/4/24
Dear Norman. Thank you for taking the time to write your review of our Golden Rooster Hotel. Your comments are very much valued and it’s so lovely to read . Be assured that we will share your warm words with our entire team. Again, we thank you for your feedback and certainly we hope to welcome you again in a near future. Best Regard.

10/10 Excellent

Michal

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in Hanoi
I have already stayed at the hotel in the past. The hotel is located close to all local attractions (Ta Hien Beer Street, Phố Đi Bộ Hồ Gươm, King Le Thai To's Temple, etc.) and offers a very pleasant atmosphere. The hotel is modern and clean. The room and bathroom are clean and there are enough of towels. The hotel offers TRAVEL SERVICE and it is a service that we could not get around without. Sarah at the travel desk arranged for us full-day trips in Ha Long, Ninh Binh and also individual transportation by bus and car in other parts of Vietnam. Sarah was a wonderful help to us with all of our tours and transportation. This was all absolutely amazing. If we visit Hanoi again in the future, we will use this hotel and its services again.
Stayed 1 night in Apr 2023
Response from Golden Rooster Hotel on 2023/4/24
Dear Michal. Thank you for taking the time to write your review of our Golden Rooster Hotel. Your comments are very much valued and it’s so lovely to read . Be assured that we will share your warm words with our entire team. Again, we thank you for your feedback and certainly we hope to welcome you again in a near future. Best Regard.

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are a credit to this hotel
Great location in the old quarter. Clean, spacious room with everything you need. What makes this hotel stands out though is the staff. They really go out of their way to provide a wonderful service - Sarah is really efficient and great at her job, Luke is nice and friendly, and I've never met a friendlier person than Emma, she's the real star of the show! Hopefully I'll be back! :)
Stayed 4 nights in Jan 2023
Response from Golden Rooster Hotel on 2023/4/17
Dear Maria. Thank you for taking the time to write your review of our Golden Rooster Hotel. Your comments are very much valued and it’s so lovely to read . Be assured that we will share your warm words with our entire team. Again, we thank you for your feedback and certainly we hope to welcome you again in a near future. Best Regard.

6/10 Okay

Shera

Stayed 2 nights in Mar 2023
Response from Golden Rooster Hotel. on 2023/4/17
Dear Shera, Our deepest apology for the experience you had been through. We had taken into account regarding mentioned problem and will fix it. We make sure to avoid same experience happen in the future. If by any chance you return to Hanoi, please allow us to properly accommodate you next time. We wish you a wonderful day and all the best. Best Regards.

10/10 Excellent

Michal

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Emma on 2023/4/12
Dear Michal, Thank you for taking the time to write your review of our Golden Rooster Hotel. Your comments are very much valued and it’s so lovely to read . Be assured that we will share your warm words with our entire team. Again, we thank you for your feedback and certainly we hope to welcome you again in a near future. Best Regard Golden Rooster hotel

10/10 Excellent

Dat

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy and convenient, friendly and helpful staff
Golden Rooster is a convenient place to stay in a central location in Hanoi. Easily walkable to many cafes, restaurants, and tourist attractions. We appreciated the option for airport pickup, making our arrival to Hanoi very easy. The staff is friendly, welcoming, and attentive, especially Phương, Hiểu, Sara, and Kevin- thank you! We recommend your family to stay at Golden Rooster Hotel. Golden Rooster là một nơi lưu trú thuận tiện ở vị trí trung tâm Hà Nội. Dễ dàng đi bộ đến nhiều quán cà phê, nhà hàng và các điểm du lịch. Chúng tôi đánh giá cao tùy chọn đón tại sân bay, giúp chúng tôi đến Hà Nội rất dễ dàng. Các nhân viên rất thân thiện, niềm nở và chu đáo, đặc biệt là Phương, Hiểu, Sara và Kevin- xin cảm ơn! Chúng tôi nghĩ gia đình bạn nên nghỉ tại khách sạn Golden Rooster.
Stayed 3 nights in Mar 2023
Response from Golden Rooster Hotel on 2023/4/17
Dear Dat. Thank you for taking the time to write your review of our Golden Rooster Hotel. Your comments are very much valued and it’s so lovely to read . Be assured that we will share your warm words with our entire team. Again, we thank you for your feedback and certainly we hope to welcome you again in a near future. Best Regard.

10/10 Excellent

Michal

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in Hanoi
The hotel is nice and clean. The hotel staff is very helpful and polite. My room was clean and the bathroom had enough of towels. The wifi was good. The breakfast was tasteful. The hotel has a travel office and they helped me arrange 3 trips in advance from my country in Europe - this is unique service that I very appreciated. If I am in Hanoi in the future I will definitely accommodate in this hotel again.
Stayed 1 night in Apr 2023
Response from Emma on 2023/4/11
Dear Michal, Thank you for taking the time to write your review of our Golden Rooster Hotel. Your comments are very much valued and it’s so lovely to read . Be assured that we will share your warm words with our entire team. Again, we thank you for your feedback and certainly we hope to welcome you again in a near future. Best Regard. Golden Rooster Hotel

10/10 Excellent

Lee Seng

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Though upon checking in was not what I have expected. Due to my schedule, we were taken care off by the hotel manager Emma on matters of the room situation. The hotel is conveniently located within walking destination to the lake, train street, night market, cho dong Xuan and several eateries and cafes. Snacks are served daily together with Vietnam coffee, tea & cold beverage all day at the lobby. With breakfast included-one could have choices of light breakfast such as Vietnamese fried or non-fried roll, salad, bread or even porridge at times. Special orders are eggs & pho to order inclusively. I must say I had an enjoyable trip as the staffs in the hotel was heartwarming especially Emma. Highly recommended 👍
Stayed 6 nights in Mar 2023
Response from Emma on 2023/3/25
Dear Lee Seng , Thank you for taking the time to write your review of our Golden Rooster Hotel. Your comments are very much valued and it’s so lovely to read . Be assured that we will share your warm words with our entire team. Again, we thank you for your feedback and certainly we hope to welcome you again in a near future. Best Regard Golden Rooster hotel

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel and staff make you feel at home
Our stay at the Golden Rooster was fantastic. The staff especially Emma was so attentive and really makes you feel at home. I would highly recommend this hotel!
Stayed 2 nights in Feb 2023
Response from Emma on 2023/3/13
Dear David, Thank you for aking the time to write your review of our Golden Rooster Hotel. Your comments are very much valued and it’s so lovely to read . Be assured that we will share your warm words with our entire team. Again, we thank you for your feedback and certainly we hope to welcome you again in a near future. Best Regard Golden Rooster hotel

10/10 Excellent

Lai Sin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, we feel very comfortable with our stay at the hotel, the room is clean, staffs are very nice and the breakfast provided is great!
Stayed 1 night in Feb 2023
Response from Emma on 2023/3/4
Dear Lai Sin, Thank you for taking the time to write your review of our Golden Rooster Hotel. Your comments are very much valued and it’s so lovely to read . Be assured that we will share your warm words with our entire team. Again, we thank you for your feedback and certainly we hope to welcome you again in a near future. Best Regard Golden Rooster hotel

6/10 Okay

GEORGIA

Traveled with partner
Liked: Cleanliness, staff & service
Very nice location, in the center of Hanoi. The room was clean but quite small. The only downside was the noise coming from the stairs. The hostess was very friendly.
Stayed 1 night in Jan 2023
Response from Golden Rooster Hotel on 2023/3/4
Dear GEORGIA , Thank you for taking the time to write your review of our Golden Rooster Hotel. Your comments are very much valued and it’s so lovely to read . Be assured that we will share your warm words with our entire team. Again, we thank you for your feedback and certainly we hope to welcome you again in a near future. Best Regard

10/10 Excellent

Que

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel in Hanoi
This is a very nice, clean and cozy hotel in the old quarter of Hanoi. It is within a walking distance to many capital city attractions, restaurants, cafe, and also the famous train street. The staffs are very nice and helpful in many ways. The breakfast is very good and is serving around 7am everyday. Highly recommended.
Stayed 4 nights in Jan 2023
Response from Golden Rooster Hotel on 2023/2/2
Dear Que, Thank you for taking the time to write your review of our Golden Rooster Hotel. Your comments are very much valued and it’s so lovely to read . Be assured that we will share your warm words with our entire team. Again, we thank you for your feedback and certainly we hope to welcome you again in a near future. Best Regard

10/10 Excellent

Que

Traveled with family
Liked: Property conditions & facilities, room comfort
Highly recommended
Excellent service, breakfast, and room condition. Within walking distance to major attractions. Highly recommended.
Stayed 1 night in Jan 2023
Response from Golden Rooster Hotel on 2023/2/2
Dear Que, Thank you for taking the time to write your review of our Golden Rooster Hotel. Your comments are very much valued and it’s so lovely to read . Be assured that we will share your warm words with our entire team. Again, we thank you for your feedback and certainly we hope to welcome you again in a near future. Best Regard

10/10 Excellent

Holly

Traveled with family
Liked: Cleanliness, staff & service
This property is very clean and bathrooms modern, the staff is very friendly and helpful, breakfast is excellent and location in Old Town perfect. We loved our stay here. Highly recommend and would definitely stay here again.
Response from Golden Rooster Hotel on 2023/1/16
Dear Holly, Thank you for taking the time to write your review of our Golden Rooster Hotel. Your comments are very much valued and it’s so lovely to read . Be assured that we will share your warm words with our entire team. Again, we thank you for your feedback and certainly we hope to welcome you again in a near future. Best Regard

10/10 Excellent

Maggie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central and friendly staff! Thank you Luke!
Would definitely recommend Golden Rooster Hotel! Very central in the Old quarters and walking distance to everything! The staff helped with our bags, arranged a taxi and had amazing customer service. Thank you Luke for all your help and hospitality!
Stayed 1 night in Nov 2022
Response from Golden Rooster Hotel on 2022/12/18
Dear Maggie, Thank you for taking the time to write your review of our Golden Rooster Hotel. Your comments are very much valued and it’s so lovely to read . Be assured that we will share your warm words with our entire team. Again, we thank you for your feedback and certainly we hope to welcome you again in a near future. Best Regard

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location in the old quarter with incredibly friendly and acommodating staff. would definitely stay again.
Stayed 5 nights in Nov 2022
Response from Golden Rooster Hotel on 2022/12/18
Dear Angela, Thank you for taking the time to write your review of our Golden Rooster Hotel. Your comments are very much valued and it’s so lovely to read . Be assured that we will share your warm words with our entire team. Again, we thank you for your feedback and certainly we hope to welcome you again in a near future. Best Regard

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was amazing! Awesome customer services! Will recommend to family and friends! See you next time!
Stayed 1 night in Nov 2022
Response from Golden Rooster hotel on 2022/11/23
Dear Jonathan, Thank you for taking the time to write your review of our Golden Rooster Hotel. Your comments are very much valued and it’s so lovely to read . Be assured that we will share your warm words with our entire team. Again, we thank you for your feedback and certainly we hope to welcome you again in a near future. Best Regard

10/10 Excellent

WICKREMESINGHE A

Stayed 2 nights in Aug 2022
Response from Golden Rooster Hotel on 2022/9/14
Dear WICKREMESINGHE A , Thank you for taking the time to write your review of our Golden Rooster Hotel. Your comments are very much valued and it’s so lovely to read the nice word about your experience from the arrival to the departure. Be assured that we will share your warm words with our entire team. Again, we thank you for your feedback and we certainly hope to have the pleasure to welcome you again in a near future. Best regards

10/10 Excellent

AAN JULIANA, KAJANG

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great. We enjoyed our stay very much as the room was clean and comfortable and everything worked perfectly fine. The staffs were extremely helpful and friendly. Love it.
Stayed 1 night in Aug 2022
Response from Golden Rooster Hotel on 2022/9/3
Dear ANN JULIANA, Thank you for taking the time to write your review of our Golden Rooster Hotel. Your comments are very much valued and it’s so lovely to read the nice word about your experience from the arrival to the departure. Be assured that we will share your warm words with our entire team. Again, we thank you for your feedback and we certainly hope to have the pleasure to welcome you again in a near future. Best regards

10/10 Excellent

Meg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an absolutely lovely night at golden rooster, when we arrived, they gave us a map and recommendations list including restaurants and street food, which were perfect for a first visit to Hanoi. The staff were incredibly kind and helpful and made genuine efforts to chat to us which was greatly appreciated. Breakfast was buffet style plus the ability to order something from the a la carte menu eg; omelette, pancakes, noodles. Would highly recommend.
Stayed 1 night in Aug 2022
Response from Golden Rooster Hotel on 2022/8/30
Dear Meg, Thank you for taking the time to write your review of our Golden Rooster Hotel. Your comments are very much valued and it’s so lovely to read the nice word about your experience from the arrival to the departure. Be assured that we will share your warm words with our entire team. Again, we thank you for your feedback and we certainly hope to have the pleasure to welcome you again in a near future. Best regards

10/10 Excellent

Shane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Golden Rooster is the perfect base for exploring the old quarter of Hanoi. We had such a great experience with the staff, Emma and Noah went above and beyond to make our stay amazing. So much personal care and kindness and we are so grateful for them. Breakfast, room and location are all great. Thankyou again!
Stayed 2 nights in Aug 2022
Response from Golden Rooster Hotel on 2022/8/23
Dear Shane, Thank you for taking the time to write your review of our Golden Rooster Hotel. Your comments are very much valued and it’s so lovely to read the nice word about your experience from the arrival to the departure. Be assured that we will share your warm words with our entire team. Again, we thank you for your feedback and we certainly hope to have the pleasure to welcome you again in a near future. Best regards

10/10 Excellent

Didier

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located, and a spacious room for the price and the people were extremely friendly.
Stayed 4 nights in Jul 2022
Response from Golden Rooster Hotel on 2022/8/17
Dear Didier, Thank you for taking the time to write your review of our Golden Rooster Hotel. Your comments are very much valued and it’s so lovely to read the nice word about your experience from the arrival to the departure. Be assured that we will share your warm words with our entire team. Again, we thank you for your feedback and we certainly hope to have the pleasure to welcome you again in a near future. Best regards

10/10 Excellent

Quoi Hung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything including all staffs. Excellent service. If I can give more than 5 stars I will give extra 10
Stayed 3 nights in Jul 2022
Response from Golden Rooster Hotel on 2022/7/14
Dear Mr. Quoi Hung, Thank you for taking the time to write your review of our Golden Rooster Hotel. Your comments are very much valued and it’s so lovely to read the nice word about your experience from the arrival to the departure. Be assured that we will share your warm words with our entire team. Again, we thank you for your feedback and we certainly hope to have the pleasure to welcome you again in a near future. Best regards

10/10 Excellent

Le Muon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020
Response from Golden Rooster Hotel on 2020/7/27
Dear Le Muon, Thank you for taking the time to write your review of our Golden Rooster Hotel. Your comments are very much valued and it’s so lovely to read the nice word about your experience from the arrival to the departure. Be assured that we will share your warm words with our entire team. Again, we thank you for your feedback and we certainly hope to have the pleasure to welcome you again in a near future. Best regards

10/10 Excellent

KHUONG

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020
Response from Golden Rooster Hotel on 2020/7/6
Dear Khuong, Thank you for taking the time to write your review of our Golden Rooster Hotel. Your comments are very much valued and it’s so lovely to read the nice word about your experience from the arrival to the departure. Be assured that we will share your warm words with our entire team. Again, we thank you for your feedback and we certainly hope to have the pleasure to welcome you again in a near future. Best regards

10/10 Excellent

Carlie, White Rock, BC

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great area within walking distance to everything. The staff (especially Lily) was so kind and helpful. We were there during this difficult time of covid 19 and Lily was always so helpful to our family. The breakfast was always great also.
Stayed 1 night in Mar 2020
Response from Golden Rooster Hotel on 2020/3/25
Dear Carlie, Thank you for taking the time to write your review of our Golden Rooster Hotel. Your comments are very much valued and it’s so lovely to read the nice word about your experience from the arrival to the departure. Be assured that we will share your warm words with our entire team. Again, we thank you for your feedback and we certainly hope to have the pleasure to welcome you again in a near future. Best regards