We stayed at GM for 2 nights and I have to say the services the hotel and the staff provided are great and so considered for the guests! Great location too. I will definitely come back again and I recommend to everyone too!
WEI CHIH
於 2025 年 1 月住了 1 晚
10/10
Great service , clean room and breakfast. The staff is very friendly and sweet.
Jan Jaap
於 2024 年 12 月住了 6 晚
10/10
Amazing experience - we were well taken care of. Warm hospitality at highest level, we were literally treated like family.
Special thank you to Lyly and Vivian!
Giorgio & Dinah
Giorgio
於 2024 年 10 月住了 3 晚
10/10
We stayed for 3 nights. Every staff member was so nice and helpful, especially Lily, who gave us some great sightseeing tips. The location is perfect. We will definitely come back if we visit Hanoi again.
JUNGCHEN
於 2024 年 9 月住了 3 晚
10/10
It has been a great experience to stay here. All the staffs are very friendly the restaurant and sky bar are fantastic. The room is clean with sufficient space. Great location. Would definitely stay here again next time. Special thanks to Vivien and Taylor at front desk they are extremely helpful and nice.
Excellent hotel, staff and location. Highly recommended for quality of service, friendliness of staff and location. It is close to the cathedral, night market, prison, opera house and great shopping. The ideal spot for a stop in Hanoi. Great job GM team!
Milligan
於 2024 年 2 月住了 1 晚
2/10
Disco on floor above me. Music playing until 1.30am. The walls and windows were shaking.
What makes this property stand out is the fact that their service was out of this world. No notes. From entering to exiting, they held our luggage even offered a shower. As we left, they gave us free tea to enjoy. They crossed the street with us and made us feel like home all the way through. The facility itself was amazing with plenty of amenities and a generous offering for breakfast every day. The location was excellent as we only had to walk maximum 10 minutes to where we needed to go highly recommend!
Katrina
於 2025 年 7 月住了 2 晚
10/10
Staff were very helpful and friendly. Breakfast spread was fantastic and we’d stay again, next time we visit!
Ronnie
於 2025 年 7 月住了 3 晚
10/10
The staff showed amazing hospitality at this hotel. Always very pleasant and willing to help. Breakfast was excellent. The pool was quite small but refreshing. Great location to see the Old Quarter attractions. After spending a few hours out in the chaos of Hanoi, the hotel was welcome relief to come back to. Street noise is completely blocked out. Overall excellent particularly the front staff.
Michael
於 2025 年 6 月住了 1 晚
10/10
Very nice hotel and good customer service!
Nenita
於 2025 年 6 月住了 2 晚
10/10
stephen
於 2025 年 6 月住了 2 晚
10/10
The experience here was next level, everything about this establishment is first class , especially all the staff , they help you with everything and anything including where to go and restaurants to eat at. If you are going to stay in Hanoi - stay here you won’t find better
Dennis
於 2025 年 6 月住了 3 晚
10/10
The hotel is amazing! The beds are comfortable, very clean and surprisingly quiet. The breakfast is the best we had so far, with a lot of options, juices, fruits, hot dishes. Everything you may want.
Vladimir
於 2025 年 6 月住了 2 晚
10/10
This hotel was beautiful and the customer service was outstanding. Our host, Grace, was very attentive to our needs. They checked in with us daily. I loved the breakfast buffet, and the rooftop bar had great views. It’s a great location for the Old Quarter and getting picked up for tours. Would stay here again.