Staff were above and beyond anything or anyone's expectations !! Food was ok, but overly expensive . Breakfast buffet is same each day.
Larry
於 2025 年 6 月住了 6 晚
10/10 有夠讚
Sydney
2025 年 4 月 19 日
喜歡:整潔度、員工素質和住宿環境和硬體
Sydney
於 2025 年 4 月住了 2 晚
10/10 有夠讚
Grant
情侶出遊
2025 年 4 月 11 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Our stay was great.
Grant
於 2025 年 4 月住了 3 晚
10/10 有夠讚
Betty Jane
2025 年 4 月 5 日
喜歡:整潔度、員工素質和住宿環境和硬體
Betty Jane
於 2025 年 3 月住了 19 晚
8/10 不錯哦
Katrina
2025 年 4 月 3 日
Katrina
於 2025 年 3 月住了 2 晚
6/10 一般般
Khadijah
2025 年 4 月 1 日
喜歡:整潔度和員工素質
Khadijah
於 2025 年 3 月住了 2 晚
2/10 很糟糕
justin
2025 年 3 月 23 日
justin
於 2025 年 3 月住了 4 晚
10/10 有夠讚
SEONGHO
2025 年 3 月 7 日
喜歡:整潔度、員工素質和住宿環境和硬體
Staffs are very kind.
SEONGHO
於 2025 年 2 月住了 2 晚
10/10 有夠讚
JOÃO SANTO
2025 年 3 月 5 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
JOÃO SANTO
於 2025 年 2 月住了 3 晚
10/10 有夠讚
Roberto,Toronto
2025 年 3 月 5 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Not old town hai no but if ur staying on side for a couple of days this is the place to be
Roberto
於 2025 年 3 月住了 1 晚
8/10 不錯哦
Denis
團體旅遊
2025 年 3 月 1 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good value. A little far from sightseeing
Denis
於 2025 年 2 月住了 3 晚
2/10 很糟糕
Nguyet Thanh
商務旅客
2025 年 2 月 27 日
不喜歡:員工素質
Bad experience right at check in
Bad experience right at check in. I came at around 12:30 noon and waited at the check in counter. There were no customers but they made me wait and then I asked if they would do check in and they said their policy is at 3??? So why didn’t you tell me when I waited there? But this is not acceptable for 5 stars hotel. You have to greet the guest and check them in no matter you have the room ready or not. You can give them the room if any available or politely tell them to comeback at what time. So I had very bad experience from the beginning.
For breakfast, as I was in a hurry. I only had Pho and I took croissant. The staff asked me not to take any foot to leave the floor. I think they have to consider the situation. I read all the reviews and other customer said they didn’t allow a 15 month old baby to take a banana. Other hotels will even pack the food for you if you don’t have enough time to eat.
Check out is longgggggg. This is far from a 5 star hotel.
Overall, I’ll never comeback. Please stay away from this hotel and Hotels.com should not partner with them as well. The worst experience!
Das Hotel hat eine sehr gute Ausstattung. Leider hat zum Beispiel das warme Wasser in der Badewanne nur für eine Füllung von ca 35 % gereicht
Die Preise im Restaurant sind hoch
Leider war der Service obwohl nur ganz wenig Gästen da waren nichz g gut
Wir hatten das golden Steak. Meine
Glaz Frau bekam die zusätzlich bestellten Pommes frites erst beim Nachtisch
Keinerlei Entschuldigung und berechnet wurden sie trotzdem
Der Service
ist war zwar bemüht aber Sprachkenntnisse sind oft schlecht
Heinrich
於 2025 年 1 月住了 3 晚
10/10 有夠讚
Arnis
家庭旅遊
2025 年 1 月 20 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Got what expected.
Hotel was quite nice. The only strange thing was that we had to wait for 15 min. for our room to be examined ,when we checked out.
Arnis
於 2025 年 1 月住了 2 晚
8/10 不錯哦
Marc
商務旅客
2025 年 1 月 18 日
喜歡:整潔度和客房舒適度
Decent hotel
Overall, the hotel is probably okay.
For Western European, the breakfast buffet is max 3/10. A lot of food, but not what I prefer. However, many will probably be more than happy.
Marc
於 2025 年 1 月住了 4 晚
6/10 一般般
Steve
情侶出遊
2025 年 1 月 10 日
喜歡:整潔度、設施服務和住宿環境和硬體
The staff were helpful but not very friendly, and were not interested in the visitors at all. the lobby on each floor smelt like cigarette smoke.
The room was great and everything worked well, but in the long run, staff interaction makes and breaks a visit and Dolce was lacking in that area.