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杜帕旅館的評分

3.5 out of 5
杜帕旅館
Taniera Teave S/n, Hanga Roa, Easter Island

評論

7.6

不錯哦

10 分，有夠讚；189 則評論中有 45 則" "
8 分，不錯哦；189 則評論中有 79 則" "
6 分，一般般；189 則評論中有 50 則" "
4 分，不太好；189 則評論中有 10 則" "
2 分，很糟糕；189 則評論中有 5 則" "

8.2/10

整潔度

8.4/10

員工素質

7.4/10

設施服務

6.8/10

住宿環境和硬體

8.0/10

環保程度

評論

8/10 不錯哦

Hyung Lim

於 2023 年 12 月住了 2 晚
Tupa Hotel 於 2024年2月21日回覆
Gracias por su comentario

10/10 有夠讚

Joseph

喜歡：整潔度和員工素質
於 2023 年 12 月住了 4 晚

8/10 不錯哦

Gilles

喜歡：整潔度、員工素質和設施服務
Malgré la vétusté des parties communes on se sent vraiment bien dans cet hébergement. Le personnel est très avenant et peut vous organiser des excursions. La chambre est spacieuse avec sa belle terrasse offrant une vue mer. Le petit déjeuner est copieux. 2 points négatifs seulement : pas de wifi dans les chambres alors qu’il suffirait simplement de rajouter un répétiteur dans le couloir et la vétusté de la salle de bains.
於 2023 年 11 月住了 5 晚

4/10 不太好

Dalia Lucy

喜歡：整潔度
不喜歡：設施服務和住宿環境和硬體
First, the people were all very nice and hospitable, especially Rafael. The hotel is conveniently located in town close to a convenience store and walking distance to various restaurants. Outside of that, I did not enjoy staying there. Breakfast is offered—the juice is freshly squeezed and delicious. I’ll leave it there. The room was clean. As for toiletries, two smaller than usual bars of hand soap are offered but bring your own bath soap, shampoo and conditioner. We left (knowing we would not get a refund) and stayed elsewhere, because the air quality in the room made me cough throughout the night. No A/C, but there is a floor fan in the room that we did use and made the situation worse for me. I don’t know why. As soon as I walked in the room, I’d cough. No screen doors. Not that I noticed many bugs outdoors. Again, the people who work here are very nice. This was just not a good match.
於 2023 年 11 月住了 4 晚

10/10 有夠讚

Michal

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The great choice for my stay. Near the beach and the main street with affordable price and with the sea view from my bed. The breakfast was not too fancy but still sufficient.
於 2023 年 11 月住了 3 晚

10/10 有夠讚

Alejandro

家庭旅遊
於 2023 年 11 月住了 3 晚

6/10 一般般

Anthony

I paid for a queen bad and was provided with a single bed my first night. I was moved after I complained about this matter. It was also extremely noisy the first night. I was in an area by an activity center with a dartboard. At 1 AM to 3 AM. I was disturbed by this annoying. Noise today. The staff was understanding and move me to a better area.
於 2023 年 10 月住了 3 晚

8/10 不錯哦

真實旅客

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Bra hotell
於 2023 年 8 月住了 2 晚
Gracias 於 2023年8月28日回覆
Gracias por alojarse con nosotros. Seguimos mejorando día a día para mejorar el servicio.

6/10 一般般

JAMES

喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
poor rooms nice people
於 2023 年 7 月住了 4 晚
JAMES LISONI 於 2023年7月9日回覆
Estimado James, nos gustarìa nos indicara mas detalles de su opinión para poder mejorar. Gracias

6/10 一般般

Charlotte

喜歡：員工素質
不喜歡：整潔度
Pas de wifi dans les chambres, il faut aller dans le séjour. Une dizaine de gros cafards dans la salle de bain après avoir pris une douche. Je l’ai signalé, on m’a donné une autre chambre, mais même problème : cafards le lendemain matin... moisissures au plafond, odeur de renfermé, rouille un peu partout... Vraiment dommage car l'hôtel est chouette, bien situé, le staff est très gentil et au petits soins avec une très belle vue sur l’ocean...
於 2019 年 11 月住了 1 晚

10/10 有夠讚

Dawn，Hanga Roa, Easter Island

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great staff, good views, convenient location to airport, shops, car rentals, restaurants / bakeries. Breakfast included and all day coffee / hot water are helpful since no restaurant on site. Free parking on site.
於 2019 年 10 月住了 4 晚
Dawn 25 octubre 2019 於 2019年11月21日回覆
maururu por sus comentarios Iorana

10/10 有夠讚

真實旅客

於 2019 年 10 月住了 3 晚
anonimo 25 ostubre 2019 於 2019年11月21日回覆
maururu Iorana

6/10 一般般

真實旅客

満足
受付は親切、何とかこちらの希望を聞こうと来てくれた。ただ、ローカルツアーに入りたくカードで決済したい旨の希望を依頼したが、現金のみの決済だった(こちらの英語力の問題でもある) 。
於 2019 年 8 月住了 2 晚

4/10 不太好

真實旅客

不喜歡：住宿環境和硬體
於 2019 年 7 月住了 5 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 7 月住了 4 晚

10/10 有夠讚

真實旅客

情侶出遊
喜歡：員工素質和設施服務
Great staff, we were received at the airport with a flower lay, and a cup of natural juice at the entrance of the hotel, very friendly! The washroom/room needs an upgrade.
於 2019 年 5 月住了 3 晚
Administración 於 2019年7月12日回覆
Muchas gracias por su comentario. Estamos en proceso de remodelación de las habitaciones. Nos alegramos que nuestro personal haya sido bien evaluado

8/10 不錯哦

sally

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 6 月住了 3 晚

6/10 一般般

真實旅客

於 2019 年 3 月住了 6 晚

6/10 一般般

真實旅客

於 2019 年 3 月住了 6 晚

4/10 不太好

Paul，Colorado

不喜歡：整潔度和員工素質
This hotel is a dog for solo travelers. The room for singles are very small, No AC, No fan, One bulb was burned out in the ceiling fixture. I made two requests to have it replaced but it never was. A dimly lit , small room with a single bed. There were cockroaches on the floor, but at least they were dead. The rooms for couples looked a lot nicer, but singles are a leftover. This hotel is mainly for large tour groups that stay in the nicer rooms. There is a continental breakfast, that is sparse, but ok, unless you happen to eat after the tour group of the day, then it is a pretty bare leftover selection. I had paid for 4 days up front or I would've gone to a better hotel. .
於 2019 年 1 月住了 4 晚
Yasser 於 2019年2月9日回覆
Thank you very much for your comment, we will try better, in the negative aspects

6/10 一般般

Lucia

喜歡：整潔度
不喜歡：住宿環境和硬體
Tupa Hotel
Easter Island is a fabulous destination, but Tupa Hotel is very basic. Breakfast was very poor and the hotel needs some serious attention
於 2019 年 1 月住了 7 晚
yasser 於 2019年2月12日回覆
Thank you very much for your response and we will do our best to improve the quality

8/10 不錯哦

Helcio

喜歡：員工素質、住宿環境和硬體和客房舒適度
Cockroaches
Nice hotel on Easter Island for a good price. Stayed there for about a week. I was welcomed with a flower necklace and a free transfer to/from the airport, as well as a snack, which came in handy considering the time of my arrival. Staff was helpful and most friendly. In fact, they can hardly be matched at this point. Breakfast suited me just fine with fruit salad, bread, ham, cheese, cereal, etc. No more was needed, and the sight of the sea was a nice bonus. On the bad side, however, are the cockroaches. Too many of them. Every single day I found one in my bedroom, and one day I had to kill three of them. Inquired about it, a member of the staff claimed that that was common on the island due to humidity. However if that's the case the hotel should seal doors and windows of bedrooms, as well as placing nylon screens on their drains. There were also flies where breakfast was served one day. An employee was trying to keep them away from the food, but to no avail. The hotel should buy some protective cases to leave the food into. Finally, there was the problem of the rude guests. Several bedrooms overlook a garden where some guests go to to talk to one another or at their phones. Doing so is ok during the day, but at 3:00h a.m. it's unacceptable! Had to get rid of one of those morons myself. Maybe the hotel is not to blame, but since many people have no manners nowadays, perhaps they should place a sign near the garden requesting silence at night. No wifi in bedrooms.
於 2019 年 1 月住了 7 晚
Yasser 於 2019年2月9日回覆
Thank you very much for your comment, we will try better, in the negative aspects

6/10 一般般

真實旅客

團體旅遊
.. Location thats about it THE ROOMS WERE BASIC no air condition
於 2019 年 1 月住了 3 晚
yasser 於 2019年3月13日回覆
Thank you very much for your response and we will do our best to improve the quality

8/10 不錯哦

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great location, close to town and port. Helpful and friendly staff. Room and bathroom were spacious. Breakfast buffet was plentiful. Overlooking ocean. I recommend this hotel
於 2019 年 1 月住了 4 晚
yasser 於 2019年2月12日回覆
Thank you very much for your response and we will do our best to improve the quality

8/10 不錯哦

Charles

情侶出遊
喜歡：員工素質
Clean and simple property, like many of the other accommodations on the Island.
於 2018 年 12 月住了 6 晚
Yasser 於 2019年2月9日回覆
Thank You

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2018 年 12 月住了 6 晚
Yasser 於 2019年2月12日回覆
thank you

8/10 不錯哦

真實旅客

喜歡：整潔度和員工素質
Lovely hotel
Good, clean hotel very close to the sea and main high street. Staff very helpful and friendly.
於 2018 年 10 月住了 4 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質和客房舒適度
Grew on me. Good, quiet, location
There are nice things about the hotel. They pick you up and drop you at the airport. It is quiet and has a great view of the ocean and is in close proximity to restaurants and the main part of town. The staff are nice but don't expect 24 service. The rooms are big and clean although the condition of the main part where they serve breakfast could use a refresh and my room had water damage in the walls and the bathroom grout in places had issues. They also had a big pile of dirt in front of my porch as they are building a new wing. Not all rooms have AC but I didn't feel I needed it. Request it up front if you need it The place is what I would call typical of a tropical local that is more basic. Don't expect luxury but it is nice and relaxing. Staff spoke some English.
於 2018 年 10 月住了 3 晚

10/10 有夠讚

Shann，Las Vegas

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Amazing stay. Hotel staff extremely friendly, absolutely loved this hotel!! About 5 minute walk into town, perfect location.
於 2018 年 10 月住了 4 晚

8/10 不錯哦

Ren，Tokyo

喜歡：員工素質、住宿環境和硬體和客房舒適度
ハンガロアの中心から徒歩 7,8 分の便利なホテルです。レセプションの方は英語で何とかコミュニケーションを取ろうとしてくれて助かりました。(ウェルカムドリンクもいただきました) 部屋は概ね快適ですが、夜になると虫が出るので苦手な方には不向きと思います。 朝食は軽食があり、Wifi 環境もロビー、食事場所に整備されています。(インターネット環境は島全体で、それほどよくはありません)
於 2018 年 6 月住了 5 晚

8/10 不錯哦

Anthony，London

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
A nice place to stay
We enjoyed our short 2 nights stay at the Tupa hôtel. It's very conveniently located but also quiet and peaceful. The staff were all very helpful and friendly, the breakfast was good, and we were even able to hire their car for a day and a half for $75 which was very reasonable compared to the airport agency prices. All in all good value for money.

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質和客房舒適度
景色が綺麗、空港から近く解りやすい場所
設備も建物も老朽化が目立つが、リゾート地のホテルとしては十分満足できる。 ダウンタウンが近いので夕食場所には困らない。
於 2018 年 4 月住了 2 晚

6/10 一般般

Jaume

Hay poco wifi
Paulette. 於 2018年4月5日回覆
Trabajaremos en ello. Saludos!

8/10 不錯哦

Andre

喜歡：員工素質
Gute Lage
Gute Lage. Flughafentransfer ist inklusive. Freundliches Personal (nicht alle sprechen englisch). Alle Ausflüge wurden durch das Personal organisiert. Gutes Preis- /Leistungverhältnis.
Paulette. 於 2018年3月12日回覆
Thank you so much for your words, and we always try to do our best as a hotel to our guest. Best wishes.

10/10 有夠讚

Marco，New York

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Rapa Nui, amazing Island
Great charming Hotel in Rapa Nui,very cordial staff,very helpful, close to everything. Highly recommended. Rapa Nui is a magical Island ❤
於 2018 年 2 月住了 4 晚
Paulette. 於 2018年3月12日回覆
Thank you so much for your words, it really nice to know what our guest think about us and our hotel. Best wishes.

8/10 不錯哦

TOMOZOO

喜歡：整潔度、員工素質和客房舒適度
メインストリートに近い便利なホテル
スタッフがフレンドリーで、客室も清潔。メインストリートに近いので買い物に便利。歩いてビーチや観光スポットへ行ける。空港への無料送迎もあり、荷物が多かったので助かった。
於 2018 年 1 月住了 5 晚
Paulette. 於 2018年3月12日回覆
Thank you for choosing us as your hotel for your trip. Best wishes.

6/10 一般般

Limberg，Jalisco, México

喜歡：員工素質
ACEPTABLE Y buena ubicación
El trato del personal fue muy amable, el hotel está a 5 minutos a pie de la zona comercial y de restaurantes (Hanga Roa). El WIFI sólo funciona en el Lobby y es muy lento, aunque el Internet en la isla en general no es muy bueno. Incluye desayuno básico hasta las 10 am, jamón, queso, fruta, pan de caja, pan dulce, jugo de naranja, café, etc. Las habitaciones cuentan con agua fría y caliente y al menos la habitación grande cuenta con un frigobar. El hotel cuenta con estacionamiento y servicio de transfer Aeropuerto-Hotel-Aeropuerto.
於 2017 年 12 月住了 5 晚

8/10 不錯哦

John

喜歡：整潔度和員工素質
Clean and as expected average hotel
The hotel is close to the town and the rooms are clean. As described, it's not a 4-star place as the rooms don't have a safe, air conditioning, TV, phone or other standard amenities. The WiFi in the lobby is not very good with all the guests trying to use it at once. Some of the staff spoke English but it really helps to speak Spanish (as I did). They did pick us up at the airport after a small wait.
於 2017 年 11 月住了 3 晚

10/10 有夠讚

Johanna

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Wonderful Paulette organised everything to make my time in Rapa Nui one of the highlights of my trip. I was picked up and dropped off at the airport for free (even though that required a double trip for her) with a fresh lei to welcome me. The hotel is surrounded by bougainvilleas and hibiscus with a horse grazing outside. Breakfast was varied and delicious. Laundry was done for a cost. All my tours were booked according to my wishes - just as soon as I arrived. Wifi never connected (it's pretty isolated there!). Shower was hot. Room was cool. Bed was clean and firm. The other staff spoke little English but were helpful and courteous. The hotel is a block away from the main street in one direction, and the coast in the other. Rapa Nui is generally expensive - but it's unique! I would go there again in a heartbeat.
於 2017 年 11 月住了 2 晚

8/10 不錯哦

Mart，New York NY

喜歡：整潔度、員工素質和客房舒適度
Quiet but close to town
Nice view of the water and garden. Place is very quiet and relaxing - just what I needed. Place is close to many restaurants and the coast. Room was very clean and charming. Staff were also very welcoming. Unfortunately,my friends and I had booked at a different place in the island (my one night stay was due to my late booking for air ticket that required me to arrive a day earlier) but otherwise I would have loved to stay here for my entire stay. Breakfast is basic - bread, cereals, sliced ham and cheese, banana, coffee and juice.
於 2017 年 11 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質和客房舒適度
Loved the location of the hotel, it's very close to the main street where major stores and restaurants are. Breakfast was more than what I could ask for, very good. Staff was friendly and accommodating. The only downside was the internet speed but that is expected for a remote island.
於 2017 年 10 月住了 4 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Hotel staff is very kind and helpfull. Morning meal is good. Comfortable room.
於 2017 年 9 月住了 2 晚

6/10 一般般

eiji，Osaka

喜歡：員工素質
ホテルスタッフは非常に親切でトラブルにも助けていただいた 若いスタッフしか英語ができないのでコミュニケーションに多少困ることも。ネットが部屋では使えなくロビーでもつながりにくいのは少し困った　朝食は無料だがもう少し充実させてほしい
於 2017 年 8 月住了 2 晚

8/10 不錯哦

Seong

喜歡：整潔度和員工素質
Good
Staffs are kindness. Need stronger Wi-Fi.
於 2017 年 8 月住了 3 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質和客房舒適度
Interesting hotel location, partial view of ocean from rooms. Breakfast buffet included and one may order eggs cooked to ones liking.
於 2017 年 7 月住了 8 晚

4/10 不太好

Vinnie，Rio de Janeiro, RJ

喜歡：整潔度
不喜歡：員工素質、住宿環境和硬體和客房舒適度
Hotel com instalação ruim e sem transfer garantido
O problema começou assim que chegamos no aeroporto pois apesar de já ter combinado o transfer com o hotel ng foi nos pegar. Tivemos que ligar para o hotel após uma hora de espera para saber sobre nosso transfer, Na ida para o aeroporto foi a mesma coisa improvisaram um transfer e nos levaram fora do horário para o aeroporto. Sobre a infraestrutura, o hotel apresenta mobiliário e ambiente interno velhos. Para piorar a descarga do vaso de nossa suite estava com defeito e fazia muito barulho após um bom tempo de acionada realmente irritante. O café da manhã sem reposição e com pouca variedade de alimentos. Funcionários com boa vontade mas perdidos no atendimento.

6/10 一般般

Veronica

喜歡：客房舒適度
不喜歡：整潔度和住宿環境和硬體
Slitet hotell med vackert läge
Hotellet har havsutsikt, frukosten var underbar, det är gångavstånd till centrum där restauranger, cykeluthyrning, post mm finns. Dock slitet hotell med kackerlackor och städningen var dålig.

10/10 有夠讚

Paul

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Friendly and helpful staff

6/10 一般般

Makoto

不喜歡：整潔度和住宿環境和硬體
まあまあのホテルです
部屋は広めでしたが冷蔵庫以外の設備が貧弱です。湯沸かし器やカップ、グラスの類もありません。 予約するならオーシャンビューが部屋も広くでよいと思います。 メインストリートにも数分で行くことができすぐそばに地元の人が買い物に来る小さなお店があり 便利です。 英語がほとんど通じないこととサービス面で今一つなのですが、ホテル代の高いイースター島ではそこそこ リーズナブルなホテルだと思います。

6/10 一般般

Mat，Sydney, Australia

喜歡：整潔度、員工素質和客房舒適度
Decent hotel in Hanga Roa
My wife and I stayed at Tupa Hotel on a recent trip to Easter Island. Close to everything in Hanga Roa, we had a big room which serviced us well during our time there. Most things on Easter Island are relatively expensive so keep that in mind when comparing hotels. The hotel has a relationship with the Rotary Club so large groups of members seem to often stay there which is nice to converse with other guests. There is much room for improvement but it appears they are working on it.