Town Houses in Hampshire

"I really liked my room: clean, modern and functional. The QRCode based room service was a big 1/5 stars for me. Menu item availability wasnt current and it took 40 minutes to sort this out with a chat bot firstly, no promised human (waited 20 minutes) a guy on the phone who wasn’t on the site and who suggested I go downstairs with my query (! Room service man!) a chat with reception, another chat with reception…..I did eventually get my dinner delivered to my room. It was nice."

"Room was ok staff were good breakfast was good "

"Good selection for breakfast. Staff helpfull and polite"

"Great breakfast but a little limited. Ample parking, adequate room with great sized bed."

"I didn’t experience that much. It was just a place to lay my head and rest."

"No lift, lots of stairs!!"

"Clean room, lovely staff, gym was ok for a quick session, "

"Lovely clean room, staff really nice, food was good"

"My partner and I had a wonderful three-night stay at Rhinefield House for his birthday. The staff were all excellent - a special mention to Deborah at breakfast and afternoon tea, whose warmth and personality really stood out - but everyone we encountered was lovely. They also made a thoughtful effort to acknowledge my partner’s birthday, which we hadn’t expected and really appreciated. We were lucky with the weather, which meant we could properly enjoy the beautiful grounds, especially sitting by the pond - a real highlight of the stay. A couple of minor points of feedback. On the first morning we were woken at around 5.30am by a fairly loud, continuous noise, like a motor running. This did continue intermittently throughout the stay, including late at night and early mornings, although not quite as loud after the first instance. It wasn’t disruptive enough for us to request a room move, but worth noting. Secondly, the outdoor pool is open from 9am to 4pm. As we were out during the day, it would have been nice if it stayed open later. We did have a look while passing and it looked like it could do with a bit of attention - there were leaves in the water and it didn’t feel particularly inviting. Appreciate it’s early in the season, but a bit of upkeep here would go a long way. I mention these as constructive feedback rather than criticism, as overall we had a really lovely first stay. Thank you to the team - we would definitely return."