漢普登縣旅館

「There is no staff on site. Fire alarm went off no one showed up for 20 mins. The shower situation was less than desirable. The property outside was not weeded and lacked any care. Any guest that I spoke to all felt the same. We go once a year to Lenox and will not be staying there.」

「The wifi isn't that good on the second floor of the building. Phone and internet service is already poor in the area. The place could do with a good redesign and better heating. It wasn't cold during the day but it was cold at night but the heat wasn't on and I couldn't turn it on. The owner is the only staff member and she's there for a limited time so if you have any issues that you need addressed, then it's best to approach her when she's there. It wasn't a bad stay but the TVs only worked if...

「Nice welcome, good location」

「An absolutely horrible experience! My family (2 adults and my 6 year old son) had reserved this so-called hotel for $284 in June for a 13th Aug stay. After a full day at the Berkshires, we checked-in at 6 pm. This place is in a terrible location (unpaved roads, still-in construction steps). To our horror we found that the room had No Air-Conditioning. It was 90 degrees outside and all they had in the room was a ceiling fan. There were bugs in the room due to the heat. On top of it all the...