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嗨蓋特汽車旅館的評分

3 out of 5
嗨蓋特汽車旅館
299 Ulster Street, Whitiora, Hamilton, Waikato

評論

8.6

有夠讚

10 分，有夠讚；336 則評論中有 161 則" "
8 分，不錯哦；336 則評論中有 117 則" "
6 分，一般般；336 則評論中有 34 則" "
4 分，不太好；336 則評論中有 15 則" "
2 分，很糟糕；336 則評論中有 9 則" "

9.2/10

整潔度

9.2/10

員工素質

8.0/10

設施服務

8.6/10

住宿環境和硬體

7.0/10

環保程度

評論

8/10 不錯哦

haiyue

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

6/10 一般般

Marc

good stay
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Richard

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
Very clean and quite Good bed cooker.
於 2024 年 5 月住了 1 晚

6/10 一般般

Chantelle

親子旅遊
This property would be better if not having the homeless residing there. I was told they are all mums and their children which wasnt true, the fathers of the children are there also, last night we had a disturbed lady worried about the well being of the child in the room next to her, who had been crying for over an hour. I knocked on the door the guy was very upset i had worried about his child and was prancing around trying to intimidate. The lady at reception was annoyed at me asking for towels, lastly my daughter who paid a bond on the place went to get her refund and the woman wanted the cleaners to access the room not trusting us that we left it in good shape. We will not be staying there ever again
於 2024 年 5 月住了 2 晚

10/10 有夠讚

Nathan

喜歡：整潔度、設施服務和住宿環境和硬體
Algood solid place for the price
於 2024 年 5 月住了 1 晚

8/10 不錯哦

Pete

喜歡：整潔度
Quiet and cozy
於 2024 年 5 月住了 1 晚

4/10 不太好

Natasha

不喜歡：整潔度
Cleaners did not service until after 1pm and behind couch not vacuumed. Cleaners left their cleaning gloves by the bed. We were contacted for towels we didnt have so accusing clients us disgusting why would anyone want used towels. Very noisey would never stay again or recommend.
於 2024 年 5 月住了 6 晚

6/10 一般般

Sarge

情侶出遊
不喜歡：整潔度和住宿環境和硬體
Wasnt great. Very average and needs to be cleaned better.
於 2024 年 5 月住了 2 晚

6/10 一般般

Grace

喜歡：整潔度
於 2024 年 5 月住了 1 晚

6/10 一般般

William

情侶出遊
喜歡：設施服務
The property was on the flat with good parking and a comfortable, clean bed. The kitchen was lacking in utensils and crockery, e.g. no bowls for cereal, no breadboard, no vegetable knife, etc. We would have appreciated a good quality toilet paper and toilet paper holder and not the public toilet type dispenser with very thin paper that was provided. Also, it would have been helpful to have a welcoming information folder in the room. There was nothing.
於 2024 年 5 月住了 3 晚
Reception Team 於 2024年5月14日回覆
Hi William,Thank you for staying with us. We apologize for the inconvenience regarding kitchen supplies, toilet paper quality, and the lack of an information folder. Your feedback is valuable, and we will address these issues promptly to enhance future guests' experiences. We hope to welcome you back soon.

8/10 不錯哦

McCowan

家庭旅遊
Good Motel for the price. Could do with some maintenance but overall really pleased. The staff were really helpful.
於 2024 年 5 月住了 1 晚
Reception Team 於 2024年5月14日回覆
Hi McCowan,We wanted to take a moment to express our heartfelt gratitude for choosing to stay at our property. It was truly a pleasure hosting you, and we hope you enjoyed your time here as much as we enjoyed having you. Your kind words and appreciation mean the world to us. We strive to create a welcoming and comfortable environment for all our guests, and we're thrilled to hear that we succeeded in making your stay memorable. Thank you again for choosing to stay with us. We would be honored to welcome you back anytime in the future

8/10 不錯哦

Mary

於 2024 年 4 月住了 1 晚

10/10 有夠讚

Pele

親子旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Amazing accommodation and excellent service, the only downfall was the partying and fighting next door, close to bedroom windows. I believe it was seperate accommodation for emergency housing.
於 2024 年 4 月住了 2 晚
Reception Team 於 2024年5月8日回覆
Hi Pele,We wanted to take a moment to express our heartfelt gratitude for choosing to stay at our property. It was truly a pleasure hosting you, and we hope you enjoyed your time here as much as we enjoyed having you. Your kind words and appreciation mean the world to us. We strive to create a welcoming and comfortable environment for all our guests, and we're thrilled to hear that we succeeded in making your stay memorable. Thank you again for choosing to stay with us. We would be honored to welcome you back anytime in the future.

6/10 一般般

Sheree

於 2024 年 4 月住了 1 晚

8/10 不錯哦

Clifford

家庭旅遊
喜歡：整潔度和住宿環境和硬體
It was a clean room and nice and spacious. However the shampoo dispenser was empty. So need to be more efficient in checking these. Also, I think it’s important for them to inform guests that some of the motel is emergency housing. It didn’t impact our stay but some guests may find this an issue.
於 2024 年 4 月住了 1 晚
Reception Team 於 2024年5月14日回覆
Hi Clifford,Thank you for choosing to stay with us. We're glad to hear that you found the room clean, spacious, and enjoyable overall. We apologize for the oversight with the shampoo dispenser and appreciate your understanding. Your suggestion are noted and we'll work on better communication in the future. We hope to have the opportunity to welcome you back again soon

10/10 有夠讚

Napolione

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Close to Park and Events Centre.
於 2024 年 3 月住了 1 晚
Reception Team 於 2024年5月8日回覆
Hi Napolione,We wanted to take a moment to express our heartfelt gratitude for choosing to stay at our property. It was truly a pleasure hosting you, and we hope you enjoyed your time here as much as we enjoyed having you. Your kind words and appreciation mean the world to us. We strive to create a welcoming and comfortable environment for all our guests, and we're thrilled to hear that we succeeded in making your stay memorable. Thank you again for choosing to stay with us. We would be honored to welcome you back anytime in the future.

2/10 很糟糕

norma

不喜歡：整潔度和住宿環境和硬體
Floor was wet from fridge being switch off. Dirt in areas around
於 2024 年 4 月住了 1 晚

10/10 有夠讚

max

喜歡：整潔度和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Reception Team 於 2024年4月27日回覆
Hi Max,We wanted to take a moment to express our heartfelt gratitude for choosing to stay at our property. It was truly a pleasure hosting you, and we hope you enjoyed your time here as much as we enjoyed having you. Your kind words and appreciation mean the world to us. We strive to create a welcoming and comfortable environment for all our guests, and we're thrilled to hear that we succeeded in making your stay memorable. Thank you again for choosing to stay with us. We would be honored to welcome you back anytime in the future.

6/10 一般般

Jamie

喜歡：整潔度和住宿環境和硬體
於 2024 年 4 月住了 3 晚

6/10 一般般

Karen

於 2024 年 4 月住了 1 晚

8/10 不錯哦

Munasheel

喜歡：整潔度
於 2024 年 4 月住了 1 晚
Reception Team 於 2024年4月27日回覆
Hi Munasheel,We wanted to take a moment to express our heartfelt gratitude for choosing to stay at our property. It was truly a pleasure hosting you, and we hope you enjoyed your time here as much as we enjoyed having you. Your kind words and appreciation mean the world to us. We strive to create a welcoming and comfortable environment for all our guests, and we're thrilled to hear that we succeeded in making your stay memorable. Thank you again for choosing to stay with us. We would be honored to welcome you back anytime in the future.

10/10 有夠讚

Tim

喜歡：整潔度和住宿環境和硬體
Helpfull and friendly
於 2024 年 4 月住了 1 晚
Reception Team 於 2024年4月20日回覆
Hi Tim,We wanted to take a moment to express our heartfelt gratitude for choosing to stay at our property. It was truly a pleasure hosting you, and we hope you enjoyed your time here as much as we enjoyed having you. Your kind words and appreciation mean the world to us. We strive to create a welcoming and comfortable environment for all our guests, and we're thrilled to hear that we succeeded in making your stay memorable. Thank you again for choosing to stay with us. We would be honored to welcome you back anytime in the future.

10/10 有夠讚

Joe，Hawers

喜歡：整潔度和住宿環境和硬體
Was central location. The receptionist was friendly and clear on details. The room was very clean and roomy. The kitchen was very adequate.The bathroom was also spacious. The bed was very comfortable.
於 2024 年 4 月住了 1 晚
Reception Team 於 2024年4月20日回覆
Hi Joe,We wanted to take a moment to express our heartfelt gratitude for choosing to stay at our property. It was truly a pleasure hosting you, and we hope you enjoyed your time here as much as we enjoyed having you. Your kind words and appreciation mean the world to us. We strive to create a welcoming and comfortable environment for all our guests, and we're thrilled to hear that we succeeded in making your stay memorable. Thank you again for choosing to stay with us. We would be honored to welcome you back anytime in the future.

8/10 不錯哦

John

喜歡：整潔度和住宿環境和硬體
Very short on utensils eg,no pen or paper to write with,other than that it was ok
於 2024 年 4 月住了 1 晚

2/10 很糟糕

Marcus，Auckland

親子旅遊
不喜歡：設施服務和住宿環境和硬體
My first interaction on arrival at the property was a rather scary looking intoxicated male asking me if he could have my bottle of milk that reception had given me on check in! The room was clean but there were some obvious maintenance issues. My biggest complaint was a group of people coming back to the room next door at 1am and partying hard until around 4am! I called reception as soon as it started and they said they would talk to them, but nothing changed. My family was a bit freaked out by the whole experience so we decided to check out a day earlier. Wasn’t great.
於 2024 年 3 月住了 2 晚

6/10 一般般

Craig

情侶出遊
Room had just been painted after being used for government housing. Still needed some work.
於 2024 年 3 月住了 1 晚

8/10 不錯哦

Mukesh

情侶出遊, 家庭旅遊
喜歡：整潔度和住宿環境和硬體
Its near all convent facilities
於 2024 年 3 月住了 1 晚
Reception Team 於 2024年4月27日回覆
Hi Mukesh,We wanted to take a moment to express our heartfelt gratitude for choosing to stay at our property. It was truly a pleasure hosting you, and we hope you enjoyed your time here as much as we enjoyed having you. Your kind words and appreciation mean the world to us. We strive to create a welcoming and comfortable environment for all our guests, and we're thrilled to hear that we succeeded in making your stay memorable. Thank you again for choosing to stay with us. We would be honored to welcome you back anytime in the future.

4/10 不太好

Tracey

家庭旅遊
不喜歡：住宿環境和硬體
I wasn’t happy that the bed was on the ground with no legs, they didn’t even inform me when I checked in.
於 2024 年 3 月住了 1 晚

10/10 有夠讚

lee

喜歡：整潔度和住宿環境和硬體
Excellent value for money
於 2024 年 3 月住了 1 晚
Reception Team 於 2024年4月20日回覆
Hi Lee,We wanted to express our heartfelt gratitude for choosing to stay at our property. It was truly a pleasure hosting you, and we hope you enjoyed your time here as much as we enjoyed having you. Your kind words and appreciation mean the world to us. We strive to create a welcoming and comfortable environment for all our guests, and we're thrilled to hear that we succeeded in making your stay memorable.Thank you again for choosing to stay with us. We would be honored to welcome you back anytime in the future.

2/10 很糟糕

Lochie

親子旅遊
不喜歡：整潔度、設施服務和住宿環境和硬體
Went to run a bath when we got there and the tub had grime all around it, went to reception and got a cloth and spray to clean it myself. Ran the bath and went to put the jets on and it was just spitting out with hair and dirt. Everything else was dirty aswell. Asked for a refund he said yes will give partial refund in the morning, went in the next morning he said he can’t do a refund.
於 2024 年 3 月住了 1 晚

8/10 不錯哦

Julienne

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
Thank you for a nice stay
於 2024 年 3 月住了 2 晚
Reception Team 於 2024年4月20日回覆
Hi Julienne,We wanted to take a moment to express our heartfelt gratitude for choosing to stay at our property. It was truly a pleasure hosting you, and we hope you enjoyed your time here as much as we enjoyed having you. Your kind words and appreciation mean the world to us. We strive to create a welcoming and comfortable environment for all our guests, and we're thrilled to hear that we succeeded in making your stay memorable. Thank you again for choosing to stay with us. We would be honored to welcome you back anytime in the future.

10/10 有夠讚

Isabel

於 2024 年 3 月住了 1 晚
Reception Team 於 2024年4月20日回覆
Hi Isabel,We wanted to take a moment to express our heartfelt gratitude for choosing to stay at our property. It was truly a pleasure hosting you, and we hope you enjoyed your time here as much as we enjoyed having you. Your kind words and appreciation mean the world to us. We strive to create a welcoming and comfortable environment for all our guests, and we're thrilled to hear that we succeeded in making your stay memorable. Thank you again for choosing to stay with us. We would be honored to welcome you back anytime in the future.

8/10 不錯哦

Ray

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Clean and close to town only problem was the TV didn't work but was to tired to watch anyway
於 2024 年 3 月住了 1 晚
Reception Team 於 2024年4月27日回覆
Hi Ray,We wanted to take a moment to express our heartfelt gratitude for choosing to stay at our property. It was truly a pleasure hosting you, and we hope you enjoyed your time here as much as we enjoyed having you. Your kind words and appreciation mean the world to us. We strive to create a welcoming and comfortable environment for all our guests, and we're thrilled to hear that we succeeded in making your stay memorable. Thank you again for choosing to stay with us. We would be honored to welcome you back anytime in the future.

10/10 有夠讚

Michael

喜歡：整潔度和住宿環境和硬體
於 2024 年 2 月住了 1 晚
Reception Team 於 2024年4月19日回覆
Hi Michael,We wanted to take a moment to express our heartfelt gratitude for choosing to stay at our property. It was truly a pleasure hosting you, and we hope you enjoyed your time here as much as we enjoyed having you. Your kind words and appreciation mean the world to us. We strive to create a welcoming and comfortable environment for all our guests, and we're thrilled to hear that we succeeded in making your stay memorable.Thank you again for choosing to stay with us. We would be honored to welcome you back anytime in the future.

10/10 有夠讚

Mike

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Lovely experience apart from the 2am rowdy people next to our room. Not the motel's fault, just human error
於 2024 年 2 月住了 2 晚
Reception Team 於 2024年4月19日回覆
Hi Mike,We wanted to take a moment to express our heartfelt gratitude for choosing to stay at our property. It was truly a pleasure hosting you, and we hope you enjoyed your time here as much as we enjoyed having you. Your kind words and appreciation mean the world to us. We strive to create a welcoming and comfortable environment for all our guests, and we're thrilled to hear that we succeeded in making your stay memorable.Thank you again for choosing to stay with us. We would be honored to welcome you back anytime in the future.

2/10 很糟糕

Monica

家庭旅遊
不喜歡：整潔度、設施服務和住宿環境和硬體
Unfortunately people staying at this property were very noisy talking and singing very loud the entire night. It seems that some of the guests have lived there for a long time, which creates an atmosphere of insecurity since they feel in control of the place.
於 2024 年 2 月住了 1 晚

6/10 一般般

Julina

團體旅遊
喜歡：整潔度和住宿環境和硬體
不喜歡：設施服務
Was good and you got what you paid for. The parking was a bit of a tight squeeze between the door and other tenants cars, but it was okay
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Isaac

喜歡：整潔度和住宿環境和硬體
Nice clean and tidy property
於 2024 年 2 月住了 3 晚

8/10 不錯哦

jerome

喜歡：整潔度和住宿環境和硬體
good
於 2024 年 2 月住了 1 晚

2/10 很糟糕

真實旅客

親子旅遊
不喜歡：整潔度、設施服務和住宿環境和硬體
DO NOT STAY HERE!!! This motel is mostly being used as temporary housing for people. I left after 15mins and went and stayed somewhere else. It is shocking that this motel is still offering rooms on a night by night basis.
於 2021 年 1 月住了 1 晚

8/10 不錯哦

真實旅客

家庭旅遊
喜歡：整潔度
於 2021 年 1 月住了 1 晚
Hygate Motor Lodge 於 2021年1月12日回覆
Hi There, Thank you for your wonderful rating, we look forward to seeing you again in the near future. Kind Regards

8/10 不錯哦

Anthea，Rotorua

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
Nice tidy room, comfortable and spacious. Road noise very loud, rubbish trucks etc
於 2020 年 11 月住了 1 晚
Hygate Motor Lodge 於 2020年11月28日回覆
HI Anthea, Thank you for your lovely review, our team are proud to have met your expectations and look forward to seeing you again in the near future. Kind Regards

8/10 不錯哦

casa3，Bay of Plenty

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Clean and comfortable. The only negative there was a lot of noise from other people staying there and someone knocked on the door at 6.30 am and woke everyone up.
於 2020 年 10 月住了 1 晚
Hygate Motor Lodge 於 2020年11月3日回覆
Hi casa3, Thank you for your valuable feedback, we will try to improve the noise level within the property in the near future, we look forward to seeing you again in the near future. Kind Regards

8/10 不錯哦

SWROWE

家庭旅遊
喜歡：整潔度和客房舒適度
First impression
Shower fixture was loose could not use it at all but informed hotel manager. Affordable stay one night is good but the room to close to road and noisy wouldn't be suitable if longer stay. Overall was great.
於 2020 年 10 月住了 1 晚
Abir 於 2020年10月14日回覆
Thank you for bringing this issue to our attention Swrowe. Please accept my sincere apology for the problem you faced, I can understand your frustration. We pride ourselves in giving the best possible guest experience, and I’m sorry we fell short in this instance. Thank you so much for staying with us, hope to see you again.

4/10 不太好

真實旅客

不喜歡：整潔度和住宿環境和硬體
Staff were lovely. Room was average. Carpet needs a deep clean. My feet were black from walking on the carpet! I ended up washing the kitchen floor as it was disgusting. There are people living in some rooms and they are very inconsiderate to anyone else staying there. Slamming doors, shouting at each other using vile language at all hours of the night and their kids go around knocking on doors and run around the car park (directly outside the rooms) until MIDNIGHT! Staff were onsite when this was happening and they didn’t do anything about it. Really want my money back. Please read all the low rated reviews as they tell the truth! Don’t waste your money here.
於 2020 年 9 月住了 2 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、設施服務和住宿環境和硬體
Clean and spacious rooms with comfortable beds. All the mod cons available. Good wifi, heating, selection of tv channels and pleasant staff.
於 2020 年 9 月住了 1 晚
Hygate Motor Lodge 於 2020年9月22日回覆
Hi there, Thank you for you lovely review, our team a proud to have met your expectations and we look forward to seeing you again in the near future. Kind Regards

8/10 不錯哦

Khalid，New Zealand

喜歡：整潔度、設施服務和住宿環境和硬體
Large room with excellent amenities, comfortable bathroom and air-conditioned. Close to supermarket and fast food chains.
於 2020 年 9 月住了 2 晚
Hygate Motor Lodge 於 2020年9月15日回覆
Hi Khalid, Thank you for your lovely review, our team are proud to have met your expectations and we look forward to seeing you again in the near future. Kind Regards

6/10 一般般

Daryl，National Park

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
Room was excellent and clean and exactly what we requested We had apartment 1 which is the closest to the road - lot of road noise, people stood outside our room (on the footpath) talking until the early hours.
於 2020 年 9 月住了 1 晚
Hygate Motor Lodge 於 2020年9月5日回覆
Hi Daryl, Thank you for your valuable feedback, our team are proud to have met your expectations and we will try to improve reducing the noise level in the near future. we look forward to seeing you again soon. kind Regards

2/10 很糟糕

James

家庭旅遊
不喜歡：客房舒適度
Will never return!!! EVER
We were travelling from out of town and stayed one night to do some shopping in Hamilton. Me , my wife And our 1 year old daughter. We were shocked on arrival that most rooms were occupied by clients from ministry of social welfare. Outside our room was littered in smoke buds on the ground. The in the next room over was sitting outside smoking. The entire night we didnt get any sleep, due to people playing loud music, in rooms and in cars, slamming doors, yelling, kids running up and down outside our room at 10pm till early hours of the morning. Then around 5am someone knocked on our demanding money. But we never opened the door. We were close to packing our bags and leaving but since it was one night just put up with it. We actually stayed here some 5 or 6 years ago and had pleasant stay. I understand covid has put pressure on businesses but you should not have full paying customers staying alongside rift raft like what we saw. We will never ever return! The room was reasonably clean and spacious as the only reasonable comments we can make.
於 2020 年 8 月住了 1 晚

6/10 一般般

RosalindSnowdon，New Plymouth

喜歡：整潔度和設施服務
The nice fine clean friendly experience was marred by MSD guests who were thoughtless, noisey, abusive, shocking, smoking. Police involved after the 3rd day of discontent.
於 2020 年 8 月住了 3 晚