Property needs a new customer service and experience approach consistent with the current trends and with the new on site administrator, things will definitely change going forward.
vijayant
於 2021 年 11 月住了 3 晚
10/10 有夠讚
Samridhi
商務旅客, 家庭旅遊
2020年2月27日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
It was a wonderful stay. Staff is very nice and cooperative. Fresh and delicious breakfast. I highly recommend this hotel. I will give 10/10 to this heritage property.
Samridhi
於 2020 年 2 月住了 1 晚
10/10 有夠讚
Margaret
2019年12月10日
Margaret
於 2019 年 9 月住了 8 晚
8/10 不錯哦
真實旅客
2019年7月6日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2019 年 7 月住了 1 晚
2/10 很糟糕
Rajesh
2019年6月21日
不喜歡:員工素質和客房舒適度
Rajesh
於 2019 年 6 月住了 3 晚
8/10 不錯哦
真實旅客
家庭旅遊
2019年5月5日
喜歡:整潔度
Excellant facility, service and ambience.
Free shuttle to lake.
真實旅客
於 2019 年 4 月住了 4 晚
8/10 不錯哦
Arun Kumar
2019年3月22日
喜歡:整潔度、住宿環境和硬體和客房舒適度
Ashdale- Our home for 8 days.
We stayed in Ashdale for 9 nights and loved the place with history and our spacious room. The staff was very friendly and polite. However we were very much disappointed with our trip to Jim Corbett organized by hotel. We were given the impression that we were going to be in Jim Corbett National Park to see wild animals, but when we reached , we found out it was just a trip in Jeep in the out skirts. Very disappointing! After paying so much money we felt a bit cheated and when we confronted the hotel, the staff told us the area we went to comes under Corbett and Jim Corbett itself has to be booked 45 days before taking the trip. They should have told us this frankly and beforehand so we could have decided whether we want the trip or not.
Furthermore, the cost of cab hiring for day trips arranged by hotel was more than double what we paid when we hired on our own.
There were small hiccups about housekeeping like we had to ask for towels , toilet roll etc as these were forgotten.