箱根武士之里美術館

We stay with Monday so many times in few different locations. We love the facilities however I am expecting more services from the front desk staff, I ask for luggage storage the answer was no but I understood. However when I ask for sending my luggage to next hotel the front desk can only direct me to the logistics company instead helping me to organise it… well I know I am staying with a service apartment not a hotel…

由於大意留低咗小朋友背囊在超市，職員幫忙致電核實及溝通如何可取回，很helpful

房間很潔淨， 露台看天很美， 但室內比想象中細， 而且只有一間獨立房但是2張雙人床， 多一間動比較好， 最後是離地鐵少少點遠， 附近商店比較早關門。