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Tounosawa Quatre Saisons Hotel

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TV with digital channels
In-room safe, free WiFi
TV with digital channels

Overview of Tounosawa Quatre Saisons Hotel

Tounosawa Quatre Saisons Hotel

3.0 star property

3.7/5 Good

Guests rated this property 3.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
120 Tounosawa, Hakone, Kanagawa-ken, 250-0315

Explore the area

  • Popular LocationKey Hiraga Museum12 min walk
  • Popular LocationSounji Temple17 min walk
  • Popular LocationHiryu Falls14 min drive

Choose dates to view prices

Sorry, this property is temporarily unavailable 2021/12/8 - 2022/12/31.

About this area


Tounosawa Quatre Saisons Hotel is located in Tounosawa, a neighborhood in Hakone, and is in the mountains. Odawara Castle and Hakone Shrine are notable landmarks, and the area's natural beauty can be seen at Lake Ashi. Hakone Kowakien Yunessun and Mishima Sky Walk are also worth visiting.

What's nearby

  • Key Hiraga Museum - 12 min walk
  • Sounji Temple - 17 min walk
  • Okada Museum of Art - 10 min drive
  • Hiryu Falls - 14 min drive
  • Hakone Open Air Museum - 15 min drive

Getting around

  • Kowakidani Station - 9 min drive
  • Hakone Yumoto Station - 15 min walk

About this property

Tounosawa Quatre Saisons Hotel

3-star Hakone ryokan in Tounosawa with full-service spa
Along with a full-service spa, this smoke-free ryokan has a restaurant and a front-desk safe. Free breakfast, free WiFi in public areas, and free self parking are also provided.
Tounosawa Quatre Saisons Hotel offers 19 air-conditioned accommodations with safes and slippers. Digital television is provided. Guests can surf the web using the complimentary wireless Internet access.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 5:00 AM to 1:00 AM.

The spa is open daily.

Languages spoken


Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free breakfast available daily 8 AM–9 AM
  • 1 restaurant

Restaurants on site

  • 2食付プランの場合夕食は最終19時スタートです。

Things to do

  • Full-service spa
  • Hot springs

Family friendly

  • Refrigerator


  • Elevator
  • Front-desk safe

Guest services

  • Luggage storage


  • Indoor mineral hot springs (onsen)
  • Massages
  • Outdoor mineral hot springs (onsen)
  • Public bath open from 5:00 AM - 1:00 AM
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robe)


  • Smoke-free property

Room amenities


  • Air conditioning


  • Free toiletries
  • Hair dryer (on request)


  • Digital channels

Food and drink

  • Refrigerator


  • Safe
  • Slippers

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Check-in from 3 PM - 10 PM


Check-out before 10 AM

Special check-in instructions

For more details, please contact the property using the information on the booking confirmation
Meals are not included in the Breakfast and Half Board rates for children age 3 or younger.
Guests booking half board rates and requiring dinner at the hotel must arrive prior to 7 PM.

Renovations and closures

This property is closed from December 8 2021 to December 31 2022 (dates subject to change).


Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information


You'll be asked to pay the following charges at the property:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Tounosawa Quatre Saisons
Tounosawa Quatre Saisons Hakone
Tounosawa Quatre Saisons Hotel
Tounosawa Quatre Saisons Hotel Hakone
Tounosawa Quatre Saisons
Tounosawa Quatre Saisons Hotel Ryokan
Tounosawa Quatre Saisons Hotel Hakone
Tounosawa Quatre Saisons Hotel Ryokan Hakone

Frequently asked questions

Overall score and ratings



Rating 5 - Excellent. 10 out of 61 reviews
5 - Excellent 16%
Rating 4 - Good. 30 out of 61 reviews
4 - Good 49%
Rating 3 - Okay. 14 out of 61 reviews
3 - Okay 23%
Rating 2 - Poor. 6 out of 61 reviews
2 - Poor 10%
Rating 1 - Terrible. 1 out of 61 reviews
1 - Terrible 2%




Staff & service


Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, room comfort
Nice room in a good location
The hotel bedrooms are spacious and well appointed with all the amenities required. The communal areas of the hotel, including the restraint are clean and tidy but dated. The hotel is well located for Onsen baths in Halone but the buss pass is required as the hotel is a reasonable walk from the town.
Stayed 1 night in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

3/5 Okay

Liked: Room comfort
Good location
The hotel is situated a walking distance from Hakone Yumoto. A taxi from the station takes 5 minutes and the bus stop is 1 minute walk from the hotel. The Japanese breakfast is amazing and the view from the restaurant is fantastic. Staff is nice too. Regarding the onsen, it is just a small one. The hotel needs maintenance but works fine for 2 or 3 nights.
Stayed 2 nights in Mar 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful area
Beautiful room. Good area. Helpful staff
Stayed 1 night in Mar 2019

4/5 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Not very good English. It was pouring with rain and we were saturated. We couldn’t check in early, so had to stay wet for a couple of hours
Stayed 1 night in Nov 2018