Location: This place is a stone’s throw from Hakone Ropeway and the bus station is also there. Very close and convenient.
Onsen: very nice onsen, good amenities, definitely try the outdoor onsen which is beautifully lit at night. During the day we could see the autumn leaves which was also beautiful.
Room: small and cosy but very comfortable futon and pillows. Common toilet is very clean.
Food: good dinner and breakfast but the main dish (fish) for dinner was disappointing as it was overcooked and thus dry. But miso soup, rice, dessert was free flow buffet style which was good. Breakfast is also buffet style and the croissants were surprisingly good, esp given this isn’t a specialised bakery. Try the solidified yoghurt with berry compote, that was unusual and yummy.
Others: They will also offer discounted fare on Hakone pirate ship.