Verified
2/10 Terrible
jeremy
2025/4/8
Disliked: Cleanliness, staff & service, property conditions & facilities
Très moyen
jeremy
Stayed 1 night in Mar 2025
Phoenix Hotel Ha Long
4.0 star property
Guests start each day with breakfast at the on-site restaurant, perfectly positioned in the upscale charm of Bai Chay's vibrant district
Choose dates to view prices
Photo gallery for Phoenix Hotel Ha Long
Phoenix Hotel Ha Long welcomes travelers to Bai Chay with genuine hospitality. The property features a cozy bar and a restaurant serving delicious meals all day. Visitors can borrow bikes to explore nearby attractions or use the convenient extended parking options.
Reviews
6.06.0 out of 10
Popular amenities
- Parking included
- Free WiFi
- Restaurant
- Air conditioning
- Bar
- Laundry
The current price is NT$1,430
NT$1,430
NT$1,621 total
includes taxes & fees
May 25 - May 26
You may also like
Ad
Oakwood Ha Long
Bai Chay
- Pool
- Breakfast included
- Kitchen
- Pet friendly
9.4 out of 10, Exceptional, 19 reviews
9.4
Exceptional
19 reviews
The price is NT$6,127
NT$6,127
NT$6,948 total
includes taxes & fees
May 28 - May 29
Ad
Tru by Hilton Ha Long Hon Gai Centre
Hon Gai
- Breakfast included
- Parking included
- Free WiFi
- Restaurant
10.0 out of 10, Exceptional, 19 reviews
10.0
Exceptional
19 reviews
The price is NT$918
NT$918
NT$1,011 total
includes taxes & fees
May 28 - May 29
Ad
Vinpearl Resort & Spa Ha Long
Bai Chay
- On private beach
- Pool
- Spa
- Parking included
9.0 out of 10, Wonderful, 552 reviews
9.0
Wonderful
552 reviews
The price is NT$4,498
NT$4,498
NT$5,101 total
includes taxes & fees
Jun 16 - Jun 17
Ad
InterContinental Halong Bay Resort by IHG
Bai Chay
- Pool
- Spa
- Kids pool
- Waterslide
10.0 out of 10, Exceptional, 43 reviews
10.0
Exceptional
43 reviews
The price is NT$5,793
NT$5,793
NT$6,570 total
includes taxes & fees
Jun 14 - Jun 15
Sign in to view eligible discounts and perks. More rewards for more adventures!
About this property
Phoenix Hotel Ha Long
- Upscale hotel located in Bai Chay
- Consider a stay at Phoenix Hotel Ha Long and take advantage of a terrace, dry cleaning/laundry services, and a bar. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi.
- You'll also enjoy perks such as:
- Free self parking
- Bike rentals, a roundtrip airport shuttle (surcharge), and express check-in
- Luggage storage, concierge services, and scooter rentals
- Room features
- All guestrooms at Phoenix Hotel Ha Long offer thoughtful touches such as fireplaces and air conditioning, as well as amenities like free WiFi and sound-insulated walls.
- Other amenities include:
- Free tea bags/instant coffee and electric kettles
- Bathrooms with showers and free toiletries
- 25-inch flat-screen TVs with cable channels
- Wardrobes/closets, fans, and daily housekeeping
Similar properties
DeLaSea Ha Long Hotel
Bai Chay
DeLaSea Ha Long Hotel
Bai Chay
- Pool
- Spa
- Parking included
- Free WiFi
9.2 out of 10, Wonderful, 158 reviews
9.2
Wonderful
158 reviews
The price is NT$1,346
NT$1,346
NT$1,527 total
includes taxes & fees
May 27 - May 28
THE WATSON PREMIUM HALONG HOTEL
Bai Chay
THE WATSON PREMIUM HALONG HOTEL
Bai Chay
- Pool
- Breakfast included
- Spa
- Parking included
9.6 out of 10, Exceptional, 216 reviews
9.6
Exceptional
216 reviews
The price is NT$2,222
NT$2,222
NT$2,520 total
includes taxes & fees
May 24 - May 25
Novotel Ha Long Bay,
Bai Chay
Novotel Ha Long Bay,
Bai Chay
- Pool
- Kids pool
- Parking included
- Free WiFi
8.6 out of 10, Excellent, 440 reviews
8.6
Excellent
440 reviews
The price is NT$1,404
NT$1,404
NT$1,592 total
includes taxes & fees
May 24 - May 25
Vinpearl Resort & Spa Ha Long
Bai Chay
Vinpearl Resort & Spa Ha Long
Bai Chay
- On private beach
- Pool
- Spa
- Parking included
9.0 out of 10, Wonderful, 552 reviews
9.0
Wonderful
552 reviews
The price is NT$4,498
NT$4,498
NT$5,101 total
includes taxes & fees
Jun 16 - Jun 17
Viet Nhat Halong Hotel
Bai Chay
Viet Nhat Halong Hotel
Bai Chay
- Parking included
- Free WiFi
- Air conditioning
- Breakfast available
8.0 out of 10, Very Good, 14 reviews
8.0
Very Good
14 reviews
The price is NT$372
NT$372
NT$422 total
includes taxes & fees
May 28 - May 29
Sunland Halong Hotel and Restaurant
Bai Chay
Sunland Halong Hotel and Restaurant
Bai Chay
- Pool
- Parking included
- Free WiFi
- Restaurant
8.4 out of 10, Very Good, 11 reviews
8.4
Very Good
11 reviews
The price is NT$949
NT$949
NT$1,076 total
includes taxes & fees
Jun 17 - Jun 18
Citadines Marina Halong
Bai Chay
Citadines Marina Halong
Bai Chay
- Pool
- Pet friendly
- Kids pool
- Parking included
9.0 out of 10, Wonderful, 29 reviews
9.0
Wonderful
29 reviews
The price is NT$1,344
NT$1,344
NT$1,524 total
includes taxes & fees
May 24 - May 25
Ivy Hotel - Halong
Bai Chay
Ivy Hotel - Halong
Bai Chay
- Parking included
- Free WiFi
- Laundry
- 24/7 front desk
6.8 out of 10, 3 reviews
6.8
3 reviews
The price is NT$420
NT$420
NT$476 total
includes taxes & fees
May 24 - May 25
Hotel Soleil Ha Long, Trademark Collection by Wyndham
Bai Chay
Hotel Soleil Ha Long, Trademark Collection by Wyndham
Bai Chay
- Pool
- Parking included
- Free WiFi
- Restaurant
9.0 out of 10, Wonderful, 49 reviews
9.0
Wonderful
49 reviews
The price is NT$1,299
NT$1,299
NT$1,473 total
includes taxes & fees
Jun 4 - Jun 5
MT Collection Hotel Ha Long
Bai Chay
MT Collection Hotel Ha Long
Bai Chay
- Pool
- Breakfast included
- Parking included
- Free WiFi
8.0 out of 10, Very Good, 1 review
8.0
Very Good
1 review
The price is NT$1,316
NT$1,316
NT$1,421 total
includes taxes & fees
May 22 - May 23
Policies
Check-in
Check-in time starts at 2:00 PM
Late check-in subject to availability
Express check-in available
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher
We should mention
This property does not have elevators
Frequently asked questions
Is Phoenix Hotel Ha Long pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Phoenix Hotel Ha Long?
As of 2026/5/21, prices found for a 1-night stay for 2 adults at Phoenix Hotel Ha Long on 2026/5/25 start from NT$1,430, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is free at this property.
What time is check-in at Phoenix Hotel Ha Long?
Check-in begins at 2:00 PM. Late check-in is available during limited hours.
What time is check-out at Phoenix Hotel Ha Long?
Check-out is at noon.
Does Phoenix Hotel Ha Long provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request.
Where is Phoenix Hotel Ha Long located?
Located in Bai Chay, this hotel is steps from Ha Long Bay and Cái Dăm Market. Ha Long Night Market and Halong Marina Bayzone are also within 2 mi (3 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
BetaBetaGet instant answers with AI powered search of property information and reviews.
Reviews
Reviews
6.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
4.0
Cleanliness
10
Amenities
5.4
Staff & service
6.8
Property conditions & facilities
Rating 10 - Excellent. 1 out of 3 reviews
10 - Excellent
1
Rating 8 - Good. 0 out of 3 reviews
8 - Good
0
Rating 6 - Okay. 1 out of 3 reviews
6 - Okay
1
Rating 4 - Poor. 0 out of 3 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 3 reviews
2 - Terrible
1
Reviews
Verified
10/10 Excellent
Hung
2023/4/14
Liked: Staff & service, amenities, property conditions & facilities
Vị trí cực kỳ trung tâm, xung quanh rất nhiều hàng quán ăn ngon, cơ sở vật chất còn mới; phòng nghỉ sạch sẽ yên tĩnh và thoải mái. Nhân viên cũng rất lịch sự và chu đáo. Chắc chắn tôi sẽ quay lại đây.
Hung
Verified
6/10 Okay
Philipp
2019/11/26
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Philipp
Stayed 3 nights in Nov 2019