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Reviews of Legacy Cruise

3.5 out of 5
Legacy Cruise
Halong International Port, Ha Long, Quang Ninh

Reviews

8.2

Very Good

Rating 10 - Excellent. 23 out of 60 reviews" "
Rating 8 - Good. 27 out of 60 reviews" "
Rating 6 - Okay. 5 out of 60 reviews" "
Rating 4 - Poor. 4 out of 60 reviews" "
Rating 2 - Terrible. 1 out of 60 reviews" "

7.8/10

Cleanliness

8.6/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty location
A good midrange cruise of Halong bay with plenty of fun activities. Not a luxury liner by any means, but a lot of fun.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small group size and great food and staff made this a great cruise
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveler

Liked: Staff & service
The location itself was lovely, and the activities enjoyable, though the cave visit felt a bit rushed. The ship was obviously old and run down. One of my towels was stained and tattered, so it became the shower mat. The sheets smelled clean, though. The bed was just a slab of hard foam, with no give at all, so it was a very uncomfortable night. The AC was nice, but only worked when the boat wasn’t moving. My room was heavily fragranced, which made me feel immediately sick upon entering it. It turned out, they’d sprayed an air freshener inside right before guests arrived, so if you have sensitivity to fragrances, I would advise them ahead of time not to spray it in your room. Our guide was kind and spoke English well. The activities he led were fun. Meals included way too much food, so a lot was wasted each time, which felt sad to me. The flavoring was also a bit too sweet for my taste for most things. Drinks were not included and the on-ship prices are a bit ridiculous, so you might want to stock up on drinks while off the ship.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Basic Halong cruise
Cruise was what it said on the tin, itenary fitted the bill, kayaking was fun, surprising cave was surprising! Food was nice, boat could do with a little TLC.
Stayed 1 night in Apr 2019

10/10 Excellent

Pat, Melbourne Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
There was not much to not like about this cruise.. it was low to mid priced but only had about 20 people onboard so there was always heaps of room. The food was good and the price of drinks was ok .. they offered unlimited drinks for $30usd .. challenge accepted.. includes him beam and Johnny walker as well as cocktails for the girls
Stayed 1 night in Mar 2019

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Mar 2019
Response from Thuy Bui on 2019/3/25
Thank you very much for your feedback! We really highly appreciate!Have a great day!

6/10 Okay

Verified traveler

Traveled with partner
Disliked: Staff & service
Adequate cruise, majority of staff incredibly friendly and kind. Far too much time allocated to kayaking ( was very pleasant the first time but got boring by the third time as an activity) ships condition was very dated. But was a more affordable option
Stayed 2 nights in Nov 2018

10/10 Excellent

Trang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small ship with excellent service
Due to my bf and our short stay in Hanoi, we were only able to spare a 2 day and 1 night cruise so Legacy Cruise was the perfect choice for us. The customer service was great from coordinating our transportation to/from the ship to our efficient and friendly tour guide Dino and the kind attention of all the ship’s staff...our stay on the ship far exceeded our expectation. My bf and I do not eat pork, so the chef made special dishes for us that accompanied the plethora of food he was already making. It’s always difficult to please a crowd but none of us went away hungry. We were also not expecting any of the excursions that the ship offered on our short cruise so we were pleasantly surprised that we were taken to Titop island and Surprise Cave. The ship even had activities like kayaking, cooking class and squid fishing. My bf and I usually cruise on larger cruise ships so this was a different experience for us. Being on a smaller ship with 20 other guests allowed for a sense of comraderie and we enjoyed the intimacy. Overall, my bf enjoyed ourselves on our cruise with Legacy and appreciate the work of their staff to make our trip to Halong Bay successful.
Stayed 1 night in Dec 2018

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable cruise
Very enjoyable cruise. Ship was a little old compared to some of the others in the bay, but was nice overall. We did the 2 day 1 night cruise which was fun, albeit the timings of the itenary was slightly odd (eg very early start on day 2 followed by sitting around after the first activity). Kayaking was our highlight and also enjoyed the ‘surprising cave’. Food surpassed expectations. Overall would recommend, especially for the price
Stayed 1 night in Nov 2018

10/10 Excellent

Tran, Alabana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed on Legacy cruise on package 2 days/1 night & I loved it. The boat was older than picture but comfortable, clean with private bathroom. The activities were very interesting. I like to the view from Titop island top very much. Swimming & Kayaking in Lan Ha bay where less touristy was brilliant. Foods were good & staff were friendly. Will be back with family!
Stayed 1 night in Oct 2018

10/10 Excellent

Ewan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 days 2 nights - Quality trip
Great trip on Halong Bay! The 3 days 2 nights gave you time to enjoy the views and also chill a bit. Staff were great
Stayed 2 nights in Oct 2018

10/10 Excellent

A

Great experience
Great experience. Good boat and service in beautiful area
Stayed 2 nights in Sep 2018

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our 1 night Halong Bay cruise with Legacy
Our one night tour with legacy cruises was lovely. We were picked up from our hotel in Hanoi right when we had arranged. It was a 4 hour bus ride to the start of the cruise. On the boat we were fed 4 meals, all four served family style with other guests on board. The good was good but not great, a mix of western and Asian dishes with more food offered than we could eat. Food was covered in the price of the cruise but drinks were extra, $3 or $4 for beer or around $7 for wine or mixed drinks. The boat traveled through the beautiful bay, using a smaller boat we pulled behind us to shuttle us to our various activities. We got to do a short hike to see a lovely aerial view of the bay, swim on a sand beach with MANY other visitors, visit a large cave, and kayak near some homes on the water. All activities were in areas with many other tourists from other cruises. The areas also often featured gift shops, for better or worse. You could buy beer, water, a snack, or a souvenir; but it did take away from the natural beauty of the area. Our guide was a delight, he spoke good English, gave us some extra insight on the areas we visited, told jokes, and was with us from when we were picked up in Hanoi to when we were dropped back off in Hanoi the following day. Overall we were very happy with our tour. The boat was nice but not the most luxurious boat we saw on the water. For the price it seemed like a solid choice to view an incredible part of the world.
Stayed 1 night in Jul 2018

6/10 Okay

Ashley, Istanbul

Liked: Staff & service
nice staff with an old cruise ship
the staff was very friendly and the meals were delicious. the tour was full of activities and which was great. The only thing that I didnt like is the cruise is was old and the cabins are not very clean and doesnt look like on the photos.
Stayed 1 night in Dec 2017

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 1 night in Oct 2017

8/10 Good

Rob, Sheffield, UK

Liked: Staff & service, property conditions & facilities, room comfort
Wonderful cruise through Halong Bay
Took the 2 night (3 day) option. This is exactly 48 hours and definitely preferable to the 1 night option as able to get away from the crowds and polluted areas of the bay. Beautiful scenery and trips for folks and activities very well organised with efficient transfers. Very good mid price boat. Plenty of good food. Drink prices reasonable. Room comfortable and clean on arrival but change of towels, replenishing soap and shampoo and emptying of rubbish bins after day 1 should have been standard
Stayed 2 nights in Aug 2017

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
So beautiful
So beautiful the Bay is the most beautiful place I have ever been
Stayed 1 night in Jun 2017

4/10 Poor

Verified traveler

Disliked: Staff & service
Poor customer service, Crowded and polluted bay
The room was ok. The service was poor. The whole experience seems to be about getting you on and off the boat as quickly as possible while providing the minimal amount of customer service possible. A few examples to illustrate the point: (1) They had Nescafe at breakfast which I personally do not like. I asked for a Vietnamese coffee (which you have to pay extra for which I was fine with). They initially refused to give me a coffee and said it would take too long. I literally had to insist 3 or 4 times before they made me a coffee (which of course took 2 minutes). (2) They make customers carry their bags on and off the boat. This was fine with me as I generally prefer to carry my own bag anyway but this is absolutely unheard of Vietnam as far as I could tell. (3) They serve you rather pedestrian food and they do it family-style. I am mostly fine eating with strangers so I didn't really mind but they obviously did it because it was cheaper and way easier for them. As they will only serve food this way, you literally have to be at the table when they serve the food or you apparently cannot eat. I was "late" for breakfast which was served at 7 am and they rang my doorbell once and knocked loudly twice to wake me up, etc. The service was so unlike anything else I experienced in Vietnam. All this would have been fine if the Bay was worth visiting. Unfortunately, it frankly is not. It is polluted, you literally see garbage everywhere, and it is overcrowded with boats.

8/10 Good

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great cruise option in Ha Long bay
Staff were great, food was really good. Room was dated but more than expected with a proper bathroom with shower and good pressure and hot water. Boat was good with upstairs area and at night we could fish for squid. Partying was ok till 10:30 which was all we needed as they are early days with lots of activities

8/10 Good

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A memorable 2D1N with Legacy Cruise
Had a great stay at Legacy Cruise. The shuttle pick up from Hanoi to Halong Bay was well organized. Our tour guide "hung" speaks good english and is not stingy sharing his knowledge of Vietnam History with us. Boat Crew was very attentive and helpful. Sun deck of Legacy Cruise was awesome as I spend most of my time on the sundeck instead of my room. The tour includes a trip to Bai Tu Long Bay - Fisherman Village where you can either kayak or sit on a bamboo boat, Sung Sot Cave where you get to enjoy Halong Bay view from the top. All in all, I had a great time cruising with Legacy Cruise.

8/10 Good

Richard

Liked: Cleanliness, staff & service
Disliked: Room comfort
We booked the 2 night cruise but you can see everything with the 1 night one, however it was good to have time to relax and enjoy the scenery. The food and service was good but the room was in need of a refurb and the beds very hard.

8/10 Good

Christine, Singapore

Liked: Staff & service
Disliked: Cleanliness, room comfort
Good for seeing Halong Bay in a short time
The crew and guides make sure a lot of activity is packed into the 2-night cruise, and the food is excellent.

10/10 Excellent

Rachel, L

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely cruise
We really enjoyed our 1 night 2 day stay on Ha Long bay. The highlight was swimming in the bay after kayaking to a shore nearby. Only criticism is that we had a very hard bed.

8/10 Good

travel_guru_su

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fair cruise
They picked up us from our hotel in Hanoi exactly on time. Our guide gave us all the necessary information in a very understandable way. He was a hilarious person. The bus stopped for a rest at a great place. Lots of local gifts and souvenirs, snacks, café, etc. The room in the cruise boat was fair enough and clean. The meals are plenty and delicious with some Asian culinary. The scenery is marvelous and the environment is impressive. Ha Long Bay is one of the Unesco World Heritage Sites and considered one of the Marvels of the World. On the board, Wi-Fi was not as reliable as in their transfer bus. Hospitality is amazing.

10/10 Excellent

erika, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous experience!
said booked during Tet I was transferred to the Glory Legend cruise instead. This was lovely! I went for the upgraded room with balcony and was glad I did. The room was great, very clean, cosy and luxurious. Overall the cruise was good, I'm very glad I went for the two night option as you get to see so much more. However the second day does feel like an afterthought and tagged onto the one night trip itinerary. They also need to work out a new itinerary for winter as they key daytime activities are swimming and kayaking which are not great fun when it's cold That said though, I had a fantastic time with great food, caves and leisure time and would happily recommend it to anyone

8/10 Good

Verified traveler

Liked: Staff & service
Perfect Way to See Halong Bay
Wasn't sure what to expect after looking at the numerous tours and options that go to HB. Decided to use Expedia to book, which got us a great rate for this tour. After booking, the tour operator followed up via email to offer transportation (it's a 5 hr bus ride to get to HB from Hanoi) which we booked. They picked us up at our old quarter hotel exactly on time (8am). We had booked a deluxe cabin, which was quite nice with a large bed (queen), a very nice bathroom (compared to other boats and hotels in Asia) and big windows. The closet is somewhat small, but fine for our mid-size travel backpacks. Bed was somewhat hard, but not really an issue. WiFi was very slow and only in public areas which was a pain. Further, WiFi only works when the boat is moving, thus you cannot use during the evening or night (boat is anchored). Never was clear whether you can BYOB on the boat. They didn't seem to care and saw no rule posted against it although saw this mentioned from other tours/boats. I would recommend to BYOB if possible, as drinks on the boat are relatively expensive. Plenty of food at meals, and while more heavy on veggies, it was generally decent. Our guide (Peter) was excellent, knowledgeable, funny, and accommodating. 2 days and 1 night was enough for us, but 2 nights would have allowed more time to see more remote areas (get over the long bus ride). It was misty and somewhat cold during our visit (January), so islands not a stunning as might otherwise be.

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Really fun went kayaking and did a cave tour as well as going through the floating village

10/10 Excellent

Klimenty, OC California USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent tour.
Very nice cruise. Enjoyed immensely. Great, clean and comfortable boat with an excellent food and full of different activities. The tour guide was knowledgeable, enthusiastic and very helpful to accommodate all of your requests. I wish the tour was a little longer.

10/10 Excellent

Thuy D. Bird, Berkeley, California, U.S.A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb Cruise for a Great, Affordable Price!
I traveled with a group of 5 including myself. We did a 2 day/1 night cruise aboard the spectacular Legacy Cruise boat. The van provided to pick up passengers from Hanoi was comfortable and check-in was a breeze. Aboard, we enjoyed our sail around Ha Long Bay even with the overcast skies. Each of the 3 rooms were neatly done and were clean. We were situated on the second floor, which was quiet and nice. The staff on the boat were friendly and accommodating. The bartender made great mango smoothies, which my sister and brother-in-law enjoyed. I am not sure of the beer prices but the smoothie prices were comparable to those in Hanoi. The food at all meals were plenty and I saw that many of the vegans and vegetarians were satisfied. The activities on the itinerary were fun especially the kayaking adventure. My family and I met and talked with the other friendly passengers and everyone thoroughly enjoyed the cruise! Our tour guide was named Maggi(e)/Maggy and she was awesome! She's funny and very knowledgeable. Her English-speaking skills is great. She miraculously found my partner and I during our kayaking trip when we got lost and wandered a bit. Maggie is easy going and very helpful. My mother loved her and will recommend her to friends. I look forward to possibly going on another cruise with Legacy if I am up northern Vietnam. Thanks Legacy Cruise for a superb time for my family and I!

4/10 Poor

Gabriella

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smutsigt och dålig service. Inte god mat
Stayed 1 night in Dec 2019

10/10 Excellent

Stefania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice cruise and good value for money
The activities are the typical from Ha Long Bay tours, the ship and room were very similar as the pictures. Food quality on board could be improved but overall experience very good
Stayed 1 night in Oct 2019

8/10 Good

Anna

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Bootsfahrt lohnt sich
Tour war gut organisiert. Reiseleiter war sehr nett. Essen mehr als genug und lecker. Es ist ein Unding, dass im Zimmer ein Hinweisschild hängt, dass man eine Strafe bezahlen muss, wenn man Getränke selbst mit an Bord bringt. Zimmer und Bad stark renovierungsbedürftig.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reservation
Tout c'est très bien passé sauf à la réservation. Ou j'ai voulu réserver 2 chambres avec 3 occupants par chambre et on m'a imposé 3 chambres et cerise sur le gâteau on ne m'a crédité que 2 nuits sur mon compte
Stayed 1 night in Jun 2019
Response from Thuy Bui on 2019/6/7
Thank you very much for your feedback!

8/10 Good

jean marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Baie d’Halong
Un séjour qui permet la découverte de la baie d’Halong dans une ambiance décontractée et agréable
Stayed 2 nights in Jan 2019

6/10 Okay

Jesus

LA Bahia impresionante
Todo me ha parecido bien excepto los guías, me han parecido poco profesionales, dan poca o escasa información sobre los lugares que se visitan
Stayed 2 nights in Dec 2018

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
old but clean hotel
Stayed 1 night in Nov 2018

8/10 Good

Chih-Hsuan

Liked: Cleanliness, staff & service, room comfort
還算不錯的下龍灣船屋
住宿包含下龍灣的參觀行程，原本想體驗古戰船出航的感覺，但是沒有半艘船會升帆，全部都是柴油動力，想要看到升帆是不可能的。 若經費有限，這艘船我覺得還棒，若想要豪華一點的，請找貴一點的，或著外觀現代一點的船屋。 房間噴灑大量香水，需要開門通風一陣子，走廊有看到一隻老鼠在跑。 船上餐點好吃。 門歪歪卡卡不好關上。 船在海上晃動不大，不會暈船。 船上沒有網路，海上也沒有基地台，手機無法上網，出國旅遊怕公司呼喊得可以到下龍灣度假。
Stayed 1 night in Oct 2018

8/10 Good

guenjoo

Liked: Staff & service
좋았어요..
비교적 마음에는 들었는데.. 방이 너무 작아요...
Stayed 1 night in Sep 2018

10/10 Excellent

AYSUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Harika bir deneyim
Yemek menüsü cok cesitli ve yeterliydi. Her ne kadar yemekler bize tam olarak hitap edemese de ( vietnam mutfağı ) yinede ac kalmadık . Balik patates karides vs. Bõlge harika. Temiz ve hizmet iyiydi.
Stayed 1 night in Aug 2018

4/10 Poor

Verified traveler

Qualidade péssima
O barco não era mau, a alimentação não era boa e não era buffet. Sem animação e tudo o que foi para visitar foi sempre a correr e mal organizado. Segurança em relação aos nossos pertences não foi boa, pelo menos tive uma má experiência. Não recomendo
Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

Liked: Staff & service
ドライヤーがあると書いてあったが、なかった。
Stayed 1 night in Jul 2018

8/10 Good

Holger, Middelfart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
dejligt cruse
Lille fint skib, fokus på sikkerheden med redningsveste. fin bespisning. Vi havde tre dage to overnatninger, det giver lidt dobbelt besøg, men det går...
Stayed 2 nights in Jul 2018

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

_O

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가성비 아주 짱짱! 사진은 티톱섬 가서 찍은거예요!
좋아요! 다른데는 크루즈 여행 15만원정도인데 거의 반값에 액티비티 할거 다하고!!! 저희 가이드한분 이름 모르겠는데 너무 친절하고 여기 밥 진짜 잘 줘요!! 점심 저녁 조식 점심 총 4끼 받았는데 너무 푸짐....ㅠㅠ 하노이 돌아오는 버스 10달러에 했는데 싼편인거같고! 저희 가이드해준 분한테 팁드렸는데 너무 좋아하셨어요!! 팁 드리기 전에도 가방 일일이 다 넣어주시고 넘나 친절! 방 자체는 깨끗하고 벌레도 없고 다 좋았는데 수건이 조금 얼룩이 있어서 그거 하나 아쉬웠네요!!
Stayed 1 night in Jul 2018

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bueno, pero precisar programa.
Todo bien excepto la diferencia entre lo ofrece Hoteles.com y el programa oficial. Contratamos 3 días y 2 noches, que se suponía eran sobre el barco elegido, pues el programa oficial era que el 2 día nos dejaban en una actividad de kayac en un “barco de día” sin camarote y sin los beneficios del crucero como tal. Al final se solucionó repitiéndola navagaciondel día anterior sin dejar el barco
Stayed 2 nights in May 2018

8/10 Good

Eun Ju

Liked: Staff & service, property conditions & facilities
가격대비 무난
무난한 여행이였습니다. 음식도 그럭저럭 가격대비 무난했습니다. 옵션에 카약 포함되어 있구요, 하노이 픽업 비용은 1인 15불로 다른곳에 비해 조금 저렴했습니다. 하롱 풍경은 정말 좋았어요.
Stayed 1 night in May 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
El barco no estaba en condiciones de alojar a pasajeros y requería una operación de mantenimiento urgente.
Stayed 2 nights in Oct 2017

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schönes Schiff, Kajak fahren war spitze!
Ich hatte hier einen sehr schönen Aufenthalt (1 Nacht) mit super Guide und netter Reisegruppe. Die Stelle zu der wir fuhren um Kajak zu fahren war der absolute Hammer! Nur unsere Gruppe, sonst meilenweit keine Touristen. Auf den Inseln (Aussichtspunkt & Höhle) geht es ziemlich touristisch zu. Zum Essen kann ich nicht soviel sagen, da Vegetarier. Man hat sich stets um Essen (Fisch & Fleisch) für mich gekümmert. Gab viel frisiertes Gemüse und Tofu. In der Beschreibung steht "nur Dusche", man hat aber auch eine eigene Toilette. Zimmer war sehr sauber und der Ausblick auf die Halong Bucht spitze.

10/10 Excellent

Linda

Liked: Staff & service
Anderledes cruise
Besætningen var utrolig venlig og maden var rigtig god. Begge tur vi var med på var rigtig god, et dejlig område til kajak tur!