We are not allowed to check-in due to the counter staff not happy us enquiring them if our room booking is included breakfast or not. The stupid staff seems the boss talked to me he felt that he was insulted so he refused us to check-in. Tried to seek help from Expedia' hot line but it was unsuccessful at that time. About struggling with them for about 2 hours, finally, the counter staff assisted us to get another hotel nearby check-in and further promised by the Counter they would refund us through the Expedia. So poor.
vic
於 2018 年 3 月住了 2 晚
8/10 不錯哦
真實旅客
2018 年 4 月 7 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Very Good
Good location, few minute to Intercity Bus Terminal & Express Bus Terminal. Staff is cold but nice. Room big enough. Bed comfortable. Breakfast (include bread, milk, juice, egg, jam, banana) smple but good.