Find hotels near Gutzler, Gundheim from NT$2,216

"A few staff were rude when problems were addressed as if it were the guests fault. Coffee in 3 places not working and when I asked if I can use the one working the waiter got furious with me because he though I was coming in for breakfast after 10 am. God forbid I ask a question. Parking is terrible. Lot is always full. $22 a day to park which is absurd for guests. Other 4 and 5 star hotels comp or charge half. Current hotel in Berlin I am at is 4 to 5 star and parking is free. Breakfast is ok. Nothing speacial. Scrambled eggs, bread, beans and sausage. Some deli meats."

"The staff were very professional and polite. We had 2 rooms, and we were very pleased with the space and how comfortable the beds were. Definitely a must to visit again."

"Clean rooms but staff member entered room in the middle of the night, highly unprofessional. No compensation offered other than water or juice. Disappointed at the service, but the rooms themselves are decent."

"A"

"Very nice hotel , food was good, rooms clean. Front desk staff very friendly and helpful. One VERY disappointing aspect was the service staff, B Singh, specifically. Zero personality and very rude. Interacted twice asking for ice and treated my adult daughter with attitude and front desk staff had to intervene as well. Not a good look for hotel."

"Definitely not premium. More like cost-cutting central. In the restaurant they have ready meals they re-heat and serve to guests. For cleaning you need to request it, and also the small print is to request by 6am. And even checking in, they pass you the task of completing the registration form on a screen. If it saves some a little cost, they’ll do it here. And who cares about guests - they ask irrelevant personal details on the screen form, too like DOB, which you must complete. The staff are good, which is one saving grace. But don’t expect premium. "

"Grosses sauberes Zimmer mit schönem Bad. Betten leider etwas schmal. Direkt am Bahnhof aber ruhig! Danke für die Flasche Wasser und Kaffee/ Tee auf dem Zimmer"

"No not good"

"We stayed in the "Comfort Double Room" part of the hotel, and the place was far from 4-star superior quality. It felt like an unmaintained 1980s relic with unpleasant red shag carpet and almost zero soundproofing. The room was objectively dirty and hazardous: Hygiene: There was active mold on the bathroom ceiling and in the shower grout. The toilet had a visible brown biofilm build-up under the rim, and the water faucet was covered in heavy limescale. Expired Food: I found coffee creamers that had expired over 100 days ago (Dec 2025) and minibar chips expired by two months. Security: While we were out, housekeeping took an active key card from our room without explanation. We had to go back to the desk to reprogram everything because we didn't know who had it. Service: Breakfast service was incredibly slow; it took a very long time just to get a coffee. Management provided a partial discount after I showed them the photos, but a refund doesn't fix these health and safety issues. If you book here, be very careful which wing they put you in."