Hotel Las Americas
4.0 star property

Upscale hotel, walk to El Obelisco

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Hotel Las Americas

Photo gallery for Hotel Las Americas

2 treatment rooms
Front of property
Standard Room, 1 King Bed | Down comforters, in-room safe, desk, laptop workspace
Restaurant
Bar (on property)

Overview of Hotel Las Americas

8.2

Very Good

Popular amenities

  • Pool
  • Spa
  • Breakfast available
  • Free WiFi
  • Air conditioning
  • Parking included

Check out the area

Avenida Las Americas 9-08, Zona 13, Guatemala City, Guatemala, 1013
  • Popular LocationAvenida Las Américas1 min walk
  • Popular LocationPollo Campero1 min walk
  • Popular LocationBurger King1 min walk
  • Popular LocationEl Obelisco10 min walk
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Room options

Junior Suite, Multiple Beds

cleanliness

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Down duvet
Separate bedroom
Sofa bed - twin
Private bathroom
Hair dryer
  • 3 Ping (10 square meters)
  • City view
  • Sleeps 3
  • 2 Double Beds and 1 Large Twin Sofa Bed

Standard Twin Room

cleanliness

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Down duvet
Private bathroom
Shower/tub combination
Hair dryer
  • 2.11 Ping (7 square meters)
  • City view
  • Sleeps 3
  • 2 Queen Beds

Executive Room

cleanliness

Highlights

Air conditioning
LED TV
Down duvet
Separate bedroom
Private bathroom
Hair dryer
Bathrobes
Shower/tub combination
  • 2.14 Ping (7 square meters)
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

cleanliness

Highlights

Air conditioning
LED TV
Down duvet
Private bathroom
Shower/tub combination
Hair dryer
Cable channels
Daily housekeeping
  • 2 Ping (7 square meters)
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Guatemala City

Located in Guatemala City, Hotel Las Americas is in the city center. El Obelisco and Kaminaljuyu are notable landmarks, and some of the area's popular attractions include La Aurora Zoo and Mundo Petapa. U.S. Embassy in Guatemala and Embassy of Mexico in Guatemala are two other places to visit that come recommended.

What's nearby

  • U.S. Embassy in Guatemala - 3 min drive
  • Embassy of Mexico in Guatemala - 3 min drive
  • La Aurora Zoo - 5 min drive
  • Mundo Petapa - 8 min drive
  • Paseo Cayala - 9 min drive

Getting around

  • La Aurora Intl. Airport (GUA) - 14 min drive

Restaurants

  • McDonald's - 5 min walk
  • Pollo Campero - 1 min walk
  • Taco Bell - 6 min walk
  • Le Café - 9 min walk
  • Wendy’s - 6 min walk

About this property

Hotel Las Americas

Upscale hotel near La Aurora Zoo
Located close to El Obelisco and Embassy of Mexico in Guatemala, Hotel Las Americas provides a hair salon, dry cleaning/laundry services, and a bar. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage.In addition to a 24-hour gym and a business center, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a banquet hall
  • 6 meeting rooms, ATM/banking services, and a front-desk safe
  • Guest reviews speak well of the helpful staff
Room features
All 184 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like late night room service and free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch LED TVs with cable channels
  • Wardrobes/closets, free tea bags/instant coffee, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 9:00 PM on request
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM–11:00 AM for a fee: USD 10–15 for adults and USD 8–12 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service

Business services

  • 6 meeting rooms
  • Business center

Outdoors

  • Pool loungers

Spa

  • 2 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (44 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Built in 1993
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Late-night room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30.5
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
Late check-out fee: USD 30.50

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 10–15 for adults, and USD 8–12 for children
  • Airport shuttle fee: USD 5 per person (one-way)
  • Airport shuttle fee per child: USD 5 (one-way), (from 6 to 11 years old)
  • Early check-in fee: USD 30.5 (subject to availability)
  • Late check-out fee: USD 30.50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Las Americas Quetzaltenango
Las Americas Quetzaltenango
Hotel Las Americas Guatemala City
Las Americas Guatemala City
Hotel Las Americas Hotel
Hotel Las Americas Guatemala City
Hotel Las Americas Hotel Guatemala City

Frequently asked questions

Does Hotel Las Americas have a pool?

Yes, this property has an outdoor pool.

Is Hotel Las Americas pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Las Americas?

Self parking is free at this property.

What time is check-in at Hotel Las Americas?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of USD 30.5 (subject to availability).

What time is check-out at Hotel Las Americas?

Check-out is at 1 PM. Late check-out is available for USD 30.50 (subject to availability).

Does Hotel Las Americas provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM–9:00 PM on request. A fee of USD 5 per person applies.

Where is Hotel Las Americas located?

Located in Zona 13, this hotel is within 1 mi (2 km) of El Obelisco and La Aurora Zoo. Embassy of Mexico in Guatemala and U.S. Embassy in Guatemala are also within 2 mi (3 km).

Hotel Las Americas Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 258 out of 547 reviews" "
Rating 8 - Good. 143 out of 547 reviews" "
Rating 6 - Okay. 74 out of 547 reviews" "
Rating 4 - Poor. 33 out of 547 reviews" "
Rating 2 - Terrible. 39 out of 547 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place ,,nice and professional customer
Stayed 1 night in Mar 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Clean place, polite staff, easy to navigate
Stayed 1 night in Mar 2024

6/10 Okay

Anna K

Traveled with group
Good area.close to airport, you could hear the airplanes at night. Clean room, nice bed Bathroom needs a remodel. Super dark bathroom and the towels look all old and ragged. Overpriced I think. Check in was super slow. Only one staff available at the time.
Stayed 1 night in Feb 2024

10/10 Excellent

Pedro

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome Hotel
Stayed 3 nights in Feb 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near the airport. Friendly staff and many amenities. Excellent breakfast. I stay in this hotel every time I’m in the city.
Stayed 1 night in Feb 2024

10/10 Excellent

juan f

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente y muy conveniente
Stayed 3 nights in Feb 2024

4/10 Poor

Yamel

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
My experience at this hotel was not the greatest. Starting with the hygiene of the place, I walk in to my room and first thing a notice was the carpet it’s dirty. I spoke with the cleaning lady the next morning about having the carpet vacuumed. The lady was embarrassed to tell me that they requested vacuums to managers but they just refuse to get them. I was shocked, how do you have a hotel full of carpet with no vacuums?!. The curtains were full of greasy hands as well. So the building needs a lot of attention but seen how management thinks its ok to not vacuum the carpet its very concerning. On my rating I gave 2 stars for staff and service which I hate to generalize. The cleaning staff along with the people at the restaurant and security were extremely friendly and courteous. My poor rating comes from the man at the front desk named Alberto Rivera. Lack of communication skills and im not talking about language (Spanish is my first language) I’m talking customer service that is expected from a hospitality place. Poor eye contact, rude expressions, when asked questions was just quiet. It was very weird and uncomfortable interaction overall rude. I could type the full interaction but it wont fit here. But this gentleman is in the wrong field for sure. People at the “Mercado” have way more knowledge of customer service than him. The man is just rude with a Napoleon syndrome. And he is the face of the business. I don’t see a great future for this hotel.
Stayed 3 nights in Feb 2024

10/10 Excellent

miguel

Liked: Cleanliness, amenities
the reception personal I think need to be more friendly, and the rooms needs to be update
Stayed 1 night in Feb 2024

6/10 Okay

albino

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not good service no microwave no fridge in the room dirty carpet
Stayed 1 night in Feb 2024

10/10 Excellent

Shirley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful place.
Stayed 1 night in Dec 2023