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Sheraton Guangzhou Hotel

Photo gallery for Sheraton Guangzhou Hotel

Featured Image
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
View from Room
Minibar, in-room safe, desk, blackout drapes

Overview of Sheraton Guangzhou Hotel

Sheraton Guangzhou Hotel

5 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
208 Tianhe Road, Tianhe District, Guangzhou, Guangdong, 510000

Explore the area

  • Popular LocationTianhe Stadium13 min walk
  • Popular LocationGrandview Mall1 min drive
  • Popular LocationTaikoo Hui5 min drive
  • AirportGuangzhou (CAN-Baiyun Intl.)30 min drive

Choose dates to view prices

About this area

Guangzhou

Located in Tianhe neighborhood, Sheraton Guangzhou Hotel is connected to a shopping center. The area's natural beauty can be seen at Baiyun Mountain and Tianhe Park, while Guangzhou Opera House and Guangdong Museum are cultural highlights. Guangzhou Zoo and Guangdong Academy of Sciences are also worth visiting. Guests love the hotel's convenience to public transportation: Tianhenan Station is 7 minutes by foot and Tiyu Xilu Station is 8 minutes.

What's nearby

  • Tianhe Stadium - 13 min walk
  • Grandview Mall - 1 min drive
  • Guangzhou Opera House - 3 min drive
  • Taikoo Hui - 5 min drive
  • Guangzhou Zoo - 7 min drive

Getting around

  • Guangzhou Railway Station - 7 min drive
  • Tianhenan Station - 7 min walk
  • Baiyun International Airport (CAN) - 30 min drive

Restaurants

  • Sheraton Seafood Kitchen – Serves lunch and dinner.
  • Feast All-Day-Dining Rest – Buffet restaurant offering fusion cuisine. Serves breakfast, lunch, and dinner. Kids' menu available.
  • Yue Chinese Restaurant – Restaurant offering Chinese cuisine. Serves brunch, lunch, and dinner.

About this property

Sheraton Guangzhou Hotel

5-star luxury hotel connected to a shopping center in Tianhe
This hotel features 4 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite. All 445 soundproofed rooms provide free WiFi, free wired Internet, and 24-hour room service. Guests can enjoy deep soaking tubs, and other standard amenities include refrigerators, minibars, and LCD TVs.
Sheraton Guangzhou Hotel offers 445 accommodations with minibars and safes. A pillow menu is available. 40-inch LCD televisions come with pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and hair dryers.

This Guangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool, health club, or fitness facility.

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: CNY 196 for adults and CNY 99 for children
  • 4 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Korean

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Portable bathtub seat
  • Roll-in shower (select rooms)
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 40-inch LCD TV
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property’s breakfast rate plans include breakfast for 1-2 guests, based on occupancy. Additional fees apply per person for guests exceeding this number.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for CNY 350.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CNY 500 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 196 for adults and CNY 99 for children (approximately)
  • Airport shuttle fee: CNY 780 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: CNY 350.0 per night
  • Credit card charges are subject to a surcharge of 100 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 9144010169154142X5
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision
Guests under 18 years old are not allowed in the swimming pool, health club, or fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Guangzhou Sheraton
Guangzhou Sheraton Hotel
Hotel Sheraton Guangzhou
Sheraton Guangzhou
Sheraton Guangzhou Hotel
Sheraton Hotel Guangzhou
Sheraton Guangzhou Hotel Hotel
Sheraton Guangzhou Hotel Guangzhou
Sheraton Guangzhou Hotel Hotel Guangzhou

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 288 out of 524 reviews
5 - Excellent 55%
Rating 4 - Good. 181 out of 524 reviews
4 - Good 35%
Rating 3 - Okay. 34 out of 524 reviews
3 - Okay 6%
Rating 2 - Poor. 15 out of 524 reviews
2 - Poor 3%
Rating 1 - Terrible. 6 out of 524 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.3/5

Staff & service

4.5/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to the mall, downtown. Easy access to metro train.
Stayed 3 nights in Jul 2021

5/5 Excellent

Stayed 1 night in Jun 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice
Stayed 1 night in Mar 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms with great views of Guangzhou, and a roof top pool.
Stayed 3 nights in Feb 2021

5/5 Excellent

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for biz and family holiday.
I'm a veteran business traveller. I stayed there with my wife and 3 kids in adjoining rooms while renewing passports and doing a small vacation in Guangzhou. Rooms were great as were gym and pool. Breakfast was great too. Location is excellent - 5 min walk to subway, tons of shopping and restaurants nearby, halfway between airport and Chenglong amusement park, and 2 stops away from the tower. We stayed for 4 nights total and had a low-stress great holiday.
Stayed 3 nights in Jun 2020