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Reviews of Kaiserdom Hotel (Guangzhou Shangixajiu Children's Hospital)

2.5 out of 5
Kaiserdom Hotel (Guangzhou Shangixajiu Children's Hospital)
No. 45 Guanlv Road, Yuexiu District, Guangzhou, Guangdong

Reviews

6.2
Rating 10 - Excellent. 1 out of 28 reviews" "
Rating 8 - Good. 12 out of 28 reviews" "
Rating 6 - Okay. 7 out of 28 reviews" "
Rating 4 - Poor. 4 out of 28 reviews" "
Rating 2 - Terrible. 4 out of 28 reviews" "

6.0/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

Reviews

4/10 Poor

Eli Alon

Stayed 1 night in Nov 2019

6/10 Okay

Roger

For travelers not interested paying for "frills"
I only travel to China for pleasure and always on a budget. The Kaiserdom Hotel fit these specifications. A common practice, in China, is to create a hotel in a high-rise apartment building, by converting a section of the building into hotel rooms. Floors 3 thru 6 are where the 48 rooms exist. I had the cheapest room ($20 USD/night) with no window, but the AC worked great and I was comfortable. Having no window made it easier to adjust to the time zone change, but just waking up to an alarm. Don't get confused about the hotels location. The Chinese government implements a different GPS system which will cause Google maps to misidentify the location on many of the hotel sites. It is best to just search for the address "45 GuanLv" to get the location. IT only cost 1 USD (7 rmb) to travel from the airport to the station which is closest to this hotel (Ximenkou), just take LINE 3 from the airport and change to LINE 1 ( at Guangzhou East station). Take LINE 1 toward XiLang and exit at the Ximenkou station, take exit B. When you come out of exit B, turn to the left and then walk about 100 feet and make another left at the first street Zhihang Rd. You the will walk 2500 feet to get to Guanlv road. Only one of the staff is helpful in English. Her name is Layla. She only works the "day shift" . She is very lovely and interested in accommodating the guests. She suggested many interesting areas for me to visit.
Stayed 13 nights in Sep 2019
Response from Layla on 2019/11/26
Thanks for sharing, it will help a lot of people

2/10 Terrible

LarryTondo, Manchester, NH

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was not what we see on the website I slept over there only one night instead of 8
Stayed 7 nights in Jun 2019
Response from Layla on 2019/6/13
Thanks for your sharing,Welcome next time!

8/10 Good

Jack

Liked: Cleanliness, staff & service
The price is right
It was a bit too far for walking to the nearest subway station. The toilet will get wet when taking a shower. Staff were friendly.
Stayed 6 nights in May 2019
Response from Layla on 2019/6/13
您好！非常感谢您对酒店的支持和认可，我们会继续努力的，也欢迎您将此次愉快的入住体验与好友分享，祝您旅途平安，一切顺利！

2/10 Terrible

Verified traveler

Stayed 7 nights in Apr 2019
Response from Layla on 2019/5/20
您好！非常感谢您的点评，欢迎您再次光临，祝您旅途平安，一切顺利！

2/10 Terrible

Wei Wei

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid this hotel at all cost
Avoid this hotel at all cost. This hotel takes around 15 mins walk from the train station and you have to pass by a lot of wholesale markets. The hotel is in a very old building, the bed is hard and the bathroom stinks. Tv doesn’t work properly. The room and the toilet are too dirty. You still need to walk around 10 mins to the shangxiajiu area. There is a hospital directly opposite the hotel. I would recommend the guests staying in this hotel not to stay out too late. If you’re an English speaker, avoid this hotel as the receptionist can’t speak any English. I booked for two nights but I can’t stand this hotel anymore and checked out after one night, they were not aware as well. Overall, this is the worst experience ever.
Stayed 2 nights in Apr 2019
Response from Layla on 2019/4/28
Hi dear,Your suggestion is very important to us. We will try our best to improve it. We look forward to your visit next time. Best regards

8/10 Good

Harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very recommend
Good hotel, new, great location near to Yuyuan Garden walking.
Stayed 2 nights in Apr 2019
Response from Layla on 2019/6/13
尊敬的宾客，感谢您对我们的肯定，您的满意是我们无限的动力，凯旋龙上下九店近市儿童医院，上下九步行街，交通便利，周边属广州老西关风情，较多老式建筑群，广式地道美食集中，龙津路美食推荐：佳悦海鲜酒家物美价廉，百年老字号：向群饭店/荣华楼等都是老广们好去处，我们期待您的再次光临！

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very convenient for food, shopping and transportation. The hotel is old but spacious.
Stayed 4 nights in Apr 2019
Response from layla on 2019/5/3
尊敬的宾客，感谢您对我们的肯定，您的满意是我们无限的动力，凯旋龙上下九店近市儿童医院，上下九步行街，交通便利，周边属广州老西关风情，较多老式建筑群，广式地道美食集中，龙津路美食推荐：佳悦海鲜酒家物美价廉，百年老字号：向群饭店/荣华楼等都是老广们好去处，我们期待您的再次光临！

2/10 Terrible

HARMEET SINGH

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hopeless
Pls donot suggest this hotel.property is not suitable.size of room was 6*8 ft
Stayed 5 nights in Apr 2019
Response from LEI on 2019/6/13
感谢您入住并点评，我们会努力越做越好，小K期待您的下次光临

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near Shangxiajiu Pedestrian Street Market!
Main road has quite a few mini-marts,shops and local food outlets. Shangxiajiu Pedestrian Street Market is within walking distance.
Stayed 3 nights in Mar 2019
Response from Layla on 2019/3/15
亲爱的宾客您好！感谢您的提醒，酒店已安排维修人员进行疏通，欢迎您下次光临有新的体验！祝：生活愉快，万事如意！

8/10 Good

SERENE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay. Room with wifi
Overall it was a pleasant experience. Hotel is 3 mins walk to Shangxiajiu. Abt 10 mins walk to nearby two metro stations. Staff is friendly and helpful. Helped us book and nego the taxi fare to airport. They cleaned up the room and changed the towels daily. Hiwever, the chambermaid does not top up the teabags and u need to ask for it. The hotel is next to the Children Hospital. So you get guests staying overnight at the hotel One night we had a terrible night sleep as we heard baby crying. Overall good valued hotel and great location. Plenty of eateries and Carrefour is just nearly.
Stayed 6 nights in Feb 2019
Response from LEI on 2019/2/20
在这茫茫人海中，每天有多少的相遇匆匆而过，能在一起聊的来都是朋友，小K一直在等待，等待着每一个欣赏懂得小K的小主回家来！

8/10 Good

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, rooms are what you pay for.
Like the title suggests, the rooms are exactly what you pay for. They are cleaned and new toiletries and bottled water is given to you everyday. I can’t complain about the service at all. All staff were very friendly. The beds were comfortable and the shower in my room had a good water pressure. The location is great, although I had a little trouble finding the place especially because I had no internet but upon finding it, I later realised what a brilliant location is was. There are numerous shopping streets,markets, temples, a mosque, line 1 and line 6 of the metro and many eateries within walking distance.
Stayed 12 nights in Sep 2018
Response from K on 2018/10/14
Thank you very much for staying in our hotel! Thank you for your appreciation of your shop. We very much hope that you and friends can stay in our hotel again! Thank you!

6/10 Okay

Verified traveler

Liked: Staff & service
Ok
Location is quite good, near shangxiajiu. Nearby has quite a number of eateries.
Stayed 4 nights in Jun 2018
Response from LEI on 2018/7/6
亲爱的的宾客您好！感谢您给我们好评！酒店地处广州市中心，近市儿童医院，上下九步行街，交通便利，周边属广州老西关风情，较多老式建筑群，广式地道美食集中，龙津路美食推荐：佳悦海鲜酒家物美价廉，百年老字号：向群饭店/荣华楼等都是老广们好去处。房间性价比高，卫生良好，服务热情。期待您的下次入住有新的体验！祝您生活愉快，万事如意！

4/10 Poor

Atri

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2018
Response from 前台 on 2018/2/3
Dear customer: hello! Thank you for your praise, hotel near shang xiajiu pedestrian street, the transportation is convenient, the surrounding guangzhou old xiguan amorous feelings, the more old buildings, cantonese food concentrated around the traffic is very convenient, convenient travel, room is cost-effective, good health, service enthusiasm. Look forward to your next stay with a new experience!!

8/10 Good

Junhao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Clean and comfortable room. About 10 mins walk to shangxiajiu pedestrian street.
Stayed 1 night in Jan 2018
Response from 前台 on 2018/1/28
Dear customer: hello! Thank you for your praise, hotel near shang xiajiu pedestrian street, the transportation is convenient, the surrounding guangzhou old xiguan amorous feelings, the more old buildings, cantonese food concentrated around the traffic is very convenient, convenient travel, room is cost-effective, good health, service enthusiasm. Look forward to your next stay with a new experience!!

4/10 Poor

Sun

Disliked: Cleanliness, property conditions & facilities, room comfort
Only if you need place to put your had at night
Near fashion market and value for money shops, mainly clothing, the hotel is not more then 2 stars, only if need to be in this area
Stayed 5 nights in Dec 2017
Response from 前台 on 2018/4/17
Dear customer: hello! Thank you very much for your comments, poor experience we are deeply sorry for you, we will actively improve, now in hotel is renovated, the room is cost-effective, good health, service enthusiasm, looking forward to your next experience something new in!!

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
性價比較高的酒店
距離最近地鐵站要行約10分鐘 酒店附近是一個住宅小區，食肆不少 酒店設施不過不失
Stayed 1 night in Aug 2019
Response from Layla on 2019/12/25
尊敬的宾客，感谢您选择并入住凯旋龙上下九儿童医院店！凯旋龙上下九儿童医院店地处市中心闹市区，毗邻上下九步行街、国际眼镜城、十三行服装批发市场等繁华商业区域，临近地铁2号线西门口站和6号线一德路站，交通四通八达；同时靠近文化公园、圣心大教堂、海珠广场、陈家祠等风景名胜。我们诚挚期待您的再次光临！祝您身体健康，万事如意!

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
値段が安い割には普通な感じです。グレードアップで大きい部屋にしてもらつ待たのが良かったです。
Stayed 2 nights in Aug 2019
Response from Layla on 2019/8/22
尊敬的宾客，感谢您光临凯旋龙上下九店。永远为顾客提供优质的服务是我们一直追求的目标，我们希望每一位到店的客人都能在凯旋龙酒店找到归属感，体验家一样的感觉。谢谢您对我们的认可，我们会继续努力的，也欢迎您将此次愉快的入住体验与好友分享，祝您身体健康，万事如意!

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service
住宿地點佳，鄰近上下九步行街。只是早上可能會聽到車子的聲音。酒店的環境和設施也不錯，挺乾淨的。酒店的服務也挺好。
Stayed 2 nights in Apr 2019
Response from Layla on 2019/5/5
亲!感谢您给我们评价！广州市儿童医院最近性价比最高的酒。上下九步行街，交通便利，周边属广州老西关风情，较多老式建筑群，广式地道美食集中，龙津路美食推荐：佳悦海鲜酒家物美价廉，百年老字号：向群饭店/荣华楼等都是老广们好去处。房间性价比高，卫生良好，服务热情。期待您的下次入住有新的体验！祝您生活愉快，万事如意！

6/10 Okay

Alfredo, Colombia

Business traveler
Disliked: Cleanliness, property conditions & facilities
Cerca a estación de metro Yide Lu, práctico para conectarse con el resto de la ciudad. Problemas de humedad y y limpieza, un poco viejo el edificio.
Stayed 4 nights in Apr 2019
Response from LEI on 2019/5/3
感谢您入住并点评，我们会努力越做越好，小K期待您的下次光临

8/10 Good

FUYUKO

旅慣れた人なら大丈夫
繁華街からも近いので立地に不満はない。 マクドナルドやセブンイレブンも徒歩５分以内にあり。 トイレとシャワーが隣同士にある部屋と洗面が間に入る部屋があるので、旅慣れた人はどちらになっても大丈夫だけれど、慣れていない人はシャワーを使うのが大変かも。 ドライヤー完備。ペットボトルの水２本つき。ポットあり。Wi-fiあり。 ベッドもかたくないので、仕事の方は申し分ない。 旅行の方は旅慣れ手入れは問題ないけれど、そうでない方は４つ星をお勧めする。
Stayed 3 nights in Jan 2019
Response from layla on 2019/1/16
在这茫茫人海中，每天有多少的相遇匆匆而过，能在一起聊的来都是朋友，小K一直在等待，等待着每一个欣赏懂得小K的小主回家来！

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from LEI on 2018/10/1
我们一直秉承着服务至上的精神，致力为每一位客人提供宾至如归的入住感受。多谢您一直以来对凯旋龙酒店的支持，这也是对我们工作最大的鼓励！为每一位入住的客人提供最优质的服务是我们一如既往的追求和使命。期待与亲们再次相会！

6/10 Okay

Cheng jung

Disliked: Property conditions & facilities
不會想再去住
離地鐵遠，20層的大樓，只有一個電梯，上下樓很不方便，老旅館，都有些髒了
Stayed 2 nights in Jul 2018
Response from ZHENG on 2018/7/25
亲爱的宾客您好！感谢您在百忙之中给我们的评价！大厦有两部电梯，其中一部正在更换中，在其暂停开放期间，为了方便大厦高层住户的出入，暂时共用，不便之处请您谅解！旋龙下下九店是离广州市儿童医院最近，性价比最高的酒店。凯旋龙上下九店近市儿童医院，上下九步行街，交通便利，周边属广州老西关风情，较多老式建筑群，广式地道美食集中，龙津路美食推荐：佳悦海鲜酒家物美价廉，百年老字号：向群饭店/荣华楼等都是老广们好去处。期待您的下次入住有新的体验！祝：生活愉快，万事如意！

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
高架下近くのホテル
エアコンとテレビのリモコン操作がわからず1日ボーっとしていた。 設備は室内冷蔵庫がなかったので不便に感じた。
Stayed 3 nights in May 2018
Response from 郑 on 2018/5/16
亲爱的的宾客您好！感谢您给我们好评！近市儿童医院，上下九步行街，交通便利，周边属广州老西关风情，较多老式建筑群，广式地道美食集中，龙津路美食推荐：佳悦海鲜酒家物美价廉，百年老字号：向群饭店/荣华楼等都是老广们好去处。房间性价比高，卫生良好，服务热情。期待您的下次入住有新的体验！凯旋龙全体员工在此祝您身体健康！万事如意！

8/10 Good

FUYUKO, 埼玉県

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
コスパよし
とても快適でした。シャワーも便座にかからない位置にあったのがよかった。あと、ドライヤーが完備されていたのもよかった。最初の情報ではWi-fiはロビーと書いてあったが、部屋でも使用できて本当に助かった。価格が安い割にはよいホテルでした。お水がサービスなのも評価が高いです。
Response from 郑小姐 on 2018/5/8
亲爱的的宾客您好！感谢您的点评！近市儿童医院，上下九步行街，交通便利，周边属广州老西关风情，较多老式建筑群，广式地道美食集中，龙津路美食推荐：佳悦海鲜酒家物美价廉，百年老字号：向群饭店/荣华楼等都是老广们好去处。房间性价比高，卫生良好，服务热情。期待您的下次入住有新的体验！祝：身体健康，万事如意

8/10 Good

Masanori

Liked: Cleanliness, room comfort
過不足なくオススメできます。
上下九通りにも近く、メガネ問屋街近くにあり便利な場所です。 中国によくある、マンションの一部がホテルになっているホテルです。 寝るだけで十分な人には全く問題なし。 予算2000円～4000円のホテルにありがちな「どこか足らない、どこかに不便さがある」こともなく、シャワーはすぐにお湯が出てお湯の勢いも水回りの流れも問題なし。シャンプー、ボディーソープ、歯ブラシとクシはあり。ベッドの質も厚みがあり寝やすかったです。 中国によくある、トイレとシャワーが一緒の場所にあるタイプだったので、便器がシャワー後に濡れてしまうのが嫌な人には向きません。 総合的には予算3000円で便利な場所、過不足はないホテルでした。 フロントの女性も簡単な英語なら話せたので、言葉に心配な方も大丈夫だと思います。
Response from 前台郑小姐 on 2018/5/4
亲爱的的宾客您好！感谢您给我们好评！近市儿童医院，上下九步行街，交通便利，周边属广州老西关风情，较多老式建筑群，广式地道美食集中，龙津路美食推荐：佳悦海鲜酒家物美价廉，百年老字号：向群饭店/荣华楼等都是老广们好去处。房间性价比高，卫生良好，服务热情。期待您的下次入住有新的体验！祝：身体健康，万事如意

6/10 Okay

li ching

Liked: Cleanliness, property conditions & facilities, room comfort
網上標示地址真誤導,寫是上下九路店,但真誤導,如果沒有當地好心人帶路真的找不到,傍晚登記後就不敢再去
Response from 臧先生 on 2018/3/7
亲爱的的宾客您好!非常感谢您入住我们酒店！酒店位置离上下九步行街步行约5分钟，给您带来不便我们深感歉意。