Water view

Reviews of Historic Hotel Steinbock

2 out of 5
Historic Hotel Steinbock
Gsteig 6, Wilderswil, Gsteigwiler, Bern

Reviews

8.6

Excellent

Rating 10 - Excellent. 110 out of 216 reviews" "
Rating 8 - Good. 73 out of 216 reviews" "
Rating 6 - Okay. 19 out of 216 reviews" "
Rating 4 - Poor. 7 out of 216 reviews" "
Rating 2 - Terrible. 7 out of 216 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Charles

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Yelling at guests in Ukrainian when they don’t speak that language is considered rude and discourteous.
Stayed 3 nights in Apr 2024

8/10 Good

Vivien

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free breakfast was really good! Easy access to train station, and peaceful
Stayed 3 nights in Apr 2024

10/10 Excellent

Lindsay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this darling cute authentic hotel! Friendly staff and breakfast was delicious!
Stayed 1 night in Apr 2024

10/10 Excellent

Braden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Jill

Liked: Staff & service, property conditions & facilities
Quiet.
Stayed 3 nights in Jan 2024

10/10 Excellent

Nikolas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bell going off every 15 minutes. Not sure if on their property or not. Maybe its a Swiss thing. Person there was fine.
Stayed 3 nights in Dec 2023

10/10 Excellent

Ruturaj

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great except the shower overhead space. You cannot stand in the shower
Stayed 1 night in Oct 2023

10/10 Excellent

Bridget

Liked: Cleanliness
Stayed 1 night in Oct 2023

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

4/10 Poor

Giles

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This is not a hotel, it is an OK guest house. Do not confuse it with the Hotel Steinbock up the road in Lauterbrunnen. That said, having seen the number of people in Lauterbrunnen, we were grateful for staying at this guest house. Location on the edge of Wilderswil next to the river is really pleasant. There is a church at one end of the hotel whose bell does ring through the night, but we did not find this disturbed my sleep. There were very few dining / bar options on Wilderswil on a Tuesday in September. We found Luna Piccante to be a nice restaurant 10mins from the guest house.
Stayed 1 night in Sep 2023

10/10 Excellent

Karim

Stayed 3 nights in Sep 2023

10/10 Excellent

Younghee

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and well organized
Stayed 4 nights in Sep 2023

10/10 Excellent

Hongmei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

AGHA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly as described. Service is superb.
Stayed 3 nights in Sep 2023

4/10 Poor

KA YEE

Disliked: Property conditions & facilities
Stayed 5 nights in Jun 2023

10/10 Excellent

Gener

Liked: Cleanliness, staff & service, property conditions & facilities
Unique thing is that the hotel is manage by a simple, humble, and accomodating family. Bus and train station is just 3mins walk from the hotel, which is connects to all other tourist attraction sites. Bridge/river view is coooL! Breakfast presentation is awesome like a five-star hotel. At first, the nearby cemetery is somewhat freaky but it does looK attractive/unique too. I'll definitely choose this hotel again if I'll had another chance to visit switzerland 👌.
Stayed 2 nights in Jun 2023

10/10 Excellent

Chee Keong

Stayed 1 night in Mar 2023

6/10 Okay

Nancy

Traveled with family
Liked: Cleanliness
Stayed 4 nights in May 2023

4/10 Poor

David

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Whilst our room was lovely & located in a beautiful village the host/manager treated us very poorly. He was unpleasant, unhelpful & rude. I have not experienced such rudeness before on our many travels & would not return if he was still there.
Stayed 1 night in May 2023

10/10 Excellent

Alex

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay! Property ran by a cute couple. It was extremely clean and we had a good sleep every night.
Stayed 3 nights in Apr 2023

8/10 Good

Ruzzel, Toronto

Traveled with partner
Liked: Cleanliness, staff & service
great area to stay
Stayed 3 nights in Apr 2023

10/10 Excellent

Lolita

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to train station. People are very friendly and helpful.

6/10 Okay

Samuel

Stayed 1 night in Jun 2022

8/10 Good

Elaine

Stayed 1 night in Jan 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities
Location is good. Very clean and the outdoor terrace is very good
Stayed 7 nights in Jul 2021

10/10 Excellent

Brigit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Gábor, Székesfehérvár

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hotel jó elhelyezkedésű, a környék látnivalóit könnyen elértük. A szoba tágas, tiszta és kényelmes volt. A reggeli finom és bőséges. Mindennel meg voltunk elégedve.
Stayed 3 nights in Sep 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is unique and beautiful. Very close to the train station and near to a river!
Stayed 3 nights in Mar 2020

8/10 Good

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved Switzerland
The area is breath taking. The check-in was smooth. The hotel is right next to a church that rings its bells so if you are a light sleeper or plan to sleep late you should know this. I didn't hear the bells at all while sleeping, and slept very well. Also, the couple is very friendly, and communication was successful, but English is not one of the languages well spoken. The place does not have a lift but that wasn't a problem. I also noticed travel beds for babies. They place was perfect for us.
Stayed 2 nights in Mar 2020

10/10 Excellent

Alvin, Singapore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay in Zermatt. Had the best breakfast during our visit to Switzerland.
Stayed 2 nights in Feb 2020

10/10 Excellent

Kristjan, New York

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and had such a cozy log cabin feel to it.
Stayed 1 night in Mar 2020

8/10 Good

Raz, London

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our view from balcony was amazing mountain lake the sound of the lake was beautiful, room was nice only 1 minor issue was to have shower you have to seat on the bath tub as the celling is low, also rooms painting needs to change, the picture on the wall.
Stayed 5 nights in Jan 2020

8/10 Good

luis

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Location n view was excellent local transportation was near u can visit near by places easily
Stayed 4 nights in Nov 2019

10/10 Excellent

Syed Samad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place -- Stay here!!
Great hotel, EXCELLENT location, great staff. The place is very pretty, old covered bridge very close by. Only a few train stops to Interlaken (or 5 min drive) and very close to Grindelwald and Lauterbrunnen. Great historic place to stay. Highly recommended!!
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Bobby, Toronto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the property is in an old hotel along the water. The service was great!
Stayed 1 night in Sep 2019

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

8/10 Good

Rohaizan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, friendly and convenient
Compact, clean room. Friendly service. Good breakfast. Location was quiet n convenient. Walking distance to train station. Recommended.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and very friendly staff. The rooms were very clean. Highly recommend!
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Genuine Gem and Swiss Experience
Couldn't be better. Super Hostess. Best Breakfast buffet ever. Old Hotel (400 Years plus?) but that's what is nice. Not outdated , as some would suggest, but Historically a gem and that is what is important. Loved the experience, the decor, the location and would highly recommend this property. Nestled on the edge of a small town, close to everything. Sheep on the hill behind the hotel, an old Cathedral beside the hotel and a river in front of the Hotel and.... Parking included. Loved it. Ken/Ruth (Canada)
Stayed 3 nights in Aug 2019

10/10 Excellent

Mog, SC

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Don’t expect luxury of a standard hotel. This hotel built in 1779 offers real and unfiltered romantic of the Swiss Alps with its river, sheep herd and the church. Just wonderful!
Stayed 2 nights in Sep 2019

10/10 Excellent

Brandy, Virginia Beach, VA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re going to Switzerland you must stay here. Incredible hospitality and room was very comfortable.
Stayed 2 nights in Sep 2019

8/10 Good

Martyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay very friendly.
Good overnight stay, a bit warm in the room, but I guess Switzerland is often a bit colder than it was when we were there. The hostess couldn’t have been nicer. Really helpful and friendly.
Stayed 1 night in Aug 2019

8/10 Good

Kuldeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place is near to train station and the tay was overall great
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Built around 1735 but still comfortable. Our room was great with a great view of the fast river.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We rented the apartment for 3 days. Very roomy. We did not stay during the days (out hiking and such). The bell tower ringing was the major drawback.
Stayed 3 nights in Jul 2019

2/10 Terrible

Sofia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst place to stay
The bed was literally on the floor. It felt like we were sleeping on the floor. This is not a hotel. It’s a small room with a bathroom. We have to sit in the tub to take shower. They do not have a fan nor AC. They will not replace towels for three days. Will not recommend this old stinky full of bugs room to anyone.
Stayed 3 nights in Jun 2019

6/10 Okay

Mario

Disliked: Cleanliness
My trip to Jungfrau
Hotel is close to train station. Mgr. in charge was very straight forward with everything that needed to be met in order to stay out of trouble at the hotel room. First day we threw some of the towels we used so they could be replaced for clean ones. Housekeeper put them back on the hanger. Bedsheets were not changed. Breakfast was very poor. Nice place next to the river and the mountain. There is a cemetery next to it as well and a little chapel.
Stayed 2 nights in Jul 2019