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Reviews of Super 8 by Wyndham Groton

2 out of 5
Super 8 by Wyndham Groton
173, Route 12, Groton, CT

Reviews

5.8
Rating 10 - Excellent. 172 out of 1004 reviews" "
Rating 8 - Good. 186 out of 1004 reviews" "
Rating 6 - Okay. 210 out of 1004 reviews" "
Rating 4 - Poor. 199 out of 1004 reviews" "
Rating 2 - Terrible. 237 out of 1004 reviews" "

5.8/10

Cleanliness

6.8/10

Staff & service

5.0/10

Amenities

5.4/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

4/10 Poor

Terry

Liked: Staff & service
Stayed 2 nights in Apr 2024

6/10 Okay

Deborah

Traveled with partner
Checked in at 1:30AM and attendant gave us a wrong room key. Couldn't open door and that's because we were given the wrong room. Someone was in the room already.
Stayed 1 night in Apr 2024

2/10 Terrible

Samuel

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The place is a dump
Stayed 1 night in Apr 2024

8/10 Good

Youness, New London

Liked: Cleanliness, staff & service, property conditions & facilities
Okay
Stayed 1 night in Apr 2024

6/10 Okay

Sandra

Disliked: Staff & service
Stayed 1 night in Mar 2024

8/10 Good

Timm, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities
For the price, the hotel was clean and well organized.
Stayed 3 nights in Apr 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was great. Just the bed I had was dipped in the middle. Like a U. So bed sucked. But other than that was awesome.
Stayed 1 night in Apr 2024

4/10 Poor

Eduardo

Disliked: Cleanliness, staff & service, property conditions & facilities
Location i dont like smells and noise
Stayed 5 nights in Apr 2024

2/10 Terrible

???

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Aaliyah

Stayed 3 nights in Apr 2024

10/10 Excellent

dang

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 1 night in Apr 2024
Response from A on 2024/4/5
Thank you for staying with us and taking the time to review our property! We do hope to see you again!

10/10 Excellent

Faith

Stayed 4 nights in Mar 2024

2/10 Terrible

Tenzin

Horrible smell in the room and loud iron banging noise late night outside the window
Stayed 1 night in Mar 2024
Response from A on 2024/4/5
Thank you for staying with us and taking the time to review our property! We are truly sorry about others being loud late hours of the evening. We are working with our staff to ensure all our future guests have a better experience. We do hope you give us another chance

10/10 Excellent

Kim

Liked: Amenities, property conditions & facilities
Thank you!
Stayed 1 night in Mar 2024
Response from A on 2024/4/5
Thank you for staying with us and taking the time to review our property! We do hope to see you again!

4/10 Poor

gunilla

Disliked: Cleanliness, staff & service, property conditions & facilities
Only good thing about property is that its only 20 min from Foxwood casino
Stayed 1 night in Mar 2024
Response from A on 2024/4/5
We're sorry you were unhappy, we are working closely with housekeeping and maintenance to ensure all our future guests have a better experience.

4/10 Poor

Kim

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
1 towel, 1 hand towel and 1 washcloth for 2 people in a king room, which the deadbolt lock was almost hanging off! Rugs had burn holes, elevator was extremely scary, with snapping and loud grinding noises and shook! This place needs to be condemned!!! Seriously!! Worst stay ever!!!!
Stayed 2 nights in Mar 2024
Response from A on 2024/4/5
Thank you for staying with us and taking the time to review our property! We are truly sorry you were unhappy with your stay. We are working with housekeeping to ensure all our future guests have a better experience.

2/10 Terrible

Malesa

Traveled with group
.
Stayed 2 nights in Mar 2024
Response from A on 2024/3/25
We're sorry you were unhappy, we are working closely with housekeeping and maintenance to ensure all our future guests have a better experience.

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Lady at the desk was kinda blah. Could have had a personality.
Stayed 1 night in Mar 2024
Response from A on 2024/3/25
Thank you for staying with us and taking the time to review our property! We do hope to see you again!

8/10 Good

Jimmy Scott

Liked: Staff & service
Disliked: Property conditions & facilities
The was great . Only issue I seen was room was a little out dated. But for the price it works.
Stayed 1 night in Mar 2024
Response from A on 2024/3/22
Thank you for staying with us and taking the time to review our property! We do hope to see you again!

6/10 Okay

Jessica

Stayed 2 nights in Mar 2024

10/10 Excellent

john

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you so much. Great stay for an affordable price.
Stayed 2 nights in Mar 2024
Response from A on 2024/3/20
Thank you for staying with us and taking the time to review our property! We do hope to see you again!

10/10 Excellent

Zach

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Mar 2024
Response from A on 2024/3/14
Thank you for staying with us and taking the time to review our property! We do hope to see you again!

6/10 Okay

Yasmin

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Unfortunately, the first day I arrived the police where onsite trying to get someone out of a room that had a warrant, the persons that stay at the property are people that have made this place their home. Not for people who are visiting for the weekend or a few days. Elevator smelled like weed. Drug addict female by entrance, patrons smoking in the entry door
Stayed 4 nights in Mar 2024
Response from A on 2024/3/13
Thank you for staying with us and taking the time to review our property! We are truly sorry about others smoking in the entryway. We are working with our staff to ensure all our future guests have a better experience. We do hope you give us another chance.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amanda the manager was fantastic to me and is a great and wonderful person
Stayed 1 night in Mar 2024
Response from A on 2024/3/13
Thank you for staying with us and taking the time to review our property! We do hope to see you again!

10/10 Excellent

Enrico, Jewett City

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Feb 2024
Response from A on 2024/3/13
Thank you for staying with us and taking the time to review our property! We do hope to see you again!

2/10 Terrible

Froilan, Miami

Disliked: Cleanliness, staff & service, property conditions & facilities
This has to be the dirtiest hotel i have ever seen, and i have stayed a third world country before. The carpets are full of bodily fluid stains and everything is fally apart since you come into the place
Stayed 2 nights in Mar 2024
Response from A on 2024/3/13
We're sorry you were unhappy, we are working closely with housekeeping and maintenance to ensure all our future guests have a better experience.

10/10 Excellent

Michael

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from A on 2024/3/13
Thank you for staying with us and taking the time to review our property! We do hope to see you again!

10/10 Excellent

Michael

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from A on 2024/3/1
Thank you for staying with us and taking the time to review our property! We do hope to see you again!

10/10 Excellent

Jess

Stayed 1 night in Feb 2024
Response from A on 2024/3/22
Thank you for staying with us and taking the time to review our property! We do hope to see you again!

10/10 Excellent

Michael

Stayed 1 night in Feb 2024
Response from A on 2024/3/22
Thank you for staying with us and taking the time to review our property! We do hope to see you again!

8/10 Good

Michael

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from A on 2024/2/27
Thank you for staying with us and taking the time to review our property! We do hope to see you again!

6/10 Okay

Stephen

Disliked: Property conditions & facilities
Poorly maintained
Stayed 3 nights in Feb 2024
Response from A on 2024/2/27
Thank you for staying with us and taking the time to review our property! We are working with our staff to ensure all our future guests have a better experience. We do hope you give us another chance

2/10 Terrible

Ian

Disliked: Cleanliness, staff & service, property conditions & facilities
.
Response from A on 2024/2/27
Thank you for staying with us and taking the time to review our property! We are working with our staff to ensure all our future guests have a better experience. We do hope you give us another chance

10/10 Excellent

Norris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Feb 2024
Response from A on 2024/2/27
Thank you for staying with us and taking the time to review our property! We do hope to see you again!

2/10 Terrible

Christina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from A on 2024/3/13
We're sorry you were unhappy, we are working closely with housekeeping and maintenance to ensure all our future guests have a better experience.

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you
Stayed 1 night in Feb 2024
Response from A on 2024/2/27
Thank you for staying with us and taking the time to review our property! We do hope to see you again!

6/10 Okay

Suhas

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Looked little old
Stayed 1 night in Feb 2024
Response from A on 2024/2/27
Thank you for staying with us and taking the time to review our property! We are working with our staff to ensure all our future guests have a better experience. We do hope to see you again!

10/10 Excellent

Amit

Liked: Amenities
The girl in the front desk was very helpful & nice. Had good experience for sure
Stayed 2 nights in Jan 2024
Response from A on 2024/2/27
Thank you for staying with us and taking the time to review our property! We do hope to see you again!

8/10 Good

Kevin

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from A on 2024/2/27
Thank you for staying with us and taking the time to review our property! We do hope to see you again!

2/10 Terrible

Ordaliz

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible!!!Fire alarm at 4:00 am.False alarm!!No breakfast left at 8:00 am.Everything look dirty .No recommend that hotel !!
Stayed 1 night in Jan 2024
Response from A on 2024/2/27
Thank you for staying with us and taking the time to review our property! We are working with our staff to ensure all our future guests have a better experience.

6/10 Okay

Beatriz, North Haven

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I was given a room that was not cleaned out, and they did apologize for it. The hotel really does need some major work and a severe deep clean especially if they are doning the Wyndham name
Stayed 1 night in Jan 2024
Response from A on 2024/2/27
Thank you for staying with us and taking the time to review our property! We are working with housekeeping to ensure all our future guests have a better experience. We do hope you give us another chance.

4/10 Poor

Richard

Stayed 1 night in Jan 2024
Response from A on 2024/2/27
We're sorry you were unhappy, we are working closely with housekeeping and maintenance to ensure all our future guests have a better experience.

2/10 Terrible

Theodore

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked in and check out 5 minutes later. Could not stand the smell. Expedia should vet hotels before selling stays in such places. I will never again book a hotel through Expedia. I just couldn’t allow my children to even see the room. I left and lost my money. But it was worth losing my money than staying 10 minutes in that stinking place.
Stayed 3 nights in Dec 2023
Response from A on 2024/2/27
We're sorry you were unhappy, we are working closely with housekeeping and maintenance to ensure all our future guests have a better experience.

2/10 Terrible

Megan, Auburn

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bedding had stains and burn holes bathroom facilities were in disrepair. The area is questionable with a kot of late night foot traffic. Didnt feel safe with them loitering around the propert late at night.
Stayed 2 nights in Dec 2023
Response from A on 2024/2/27
We're sorry you were unhappy, we are working closely with housekeeping to ensure all our future guests have a better experience.

6/10 Okay

Adolfo, Bronx

Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
This place needs alot update i get in the 2 floor and went you get out of the elevator was a bad smell. Like mold or wet socks .the room needs update to bathroom has rust and mold
Stayed 1 night in Dec 2023
Response from A on 2024/2/27
We're sorry you were unhappy, we are working closely with maintenance to ensure all our future guests have a better experience.

2/10 Terrible

Dzhuneyt

Stayed 1 night in Dec 2023
Response from A on 2024/2/27
Thank you for staying with us and taking the time to review our property! We are working with our staff to ensure all our future guests have a better experience. We do hope you give us another chance

6/10 Okay

Dan

Disliked: Cleanliness, property conditions & facilities, room comfort
Interesting to say the least
Arrived to check in to find 4 police cruisers there. Entire building smells like a mix of cigarettes and weed. Was told elevator was broken and had to walk to 4th floor. Room had graffiti on side of the desk, mild mold growth in the bathrooms and a broken TV stand. Beds were more like cots, very uncomfortable. Loud screams continued most of the night from other rooms. Hallways and room smelled quite bad.
Stayed 1 night in Dec 2023
Response from A on 2024/2/27
We're sorry you were unhappy, we are working closely with housekeeping and maintenance to ensure all our future guests have a better experience.

2/10 Terrible

Eric

Traveled with family
Disliked: Amenities, property conditions & facilities
This place was so nasty has black mold in bathroom and where the beds where on ceiling is so dam dirty the TV was unplugged had plug that in and they not set up for handicap yet all never never again wasit off the money we paid wow so nasty
Stayed 1 night in Dec 2023
Response from A on 2024/2/27
Thank you for staying with us and taking the time to review our property! We are truly sorry you were unhappy with your stay. We are working with maintenance to ensure all our future guests have a better experience.