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Reviews of Bastion Hotel Groningen

3 out of 5
Bastion Hotel Groningen
Bornholmstraat 99, Groningen

Reviews

7.8

Good

Rating 10 - Excellent. 89 out of 443 reviews" "
Rating 8 - Good. 226 out of 443 reviews" "
Rating 6 - Okay. 90 out of 443 reviews" "
Rating 4 - Poor. 30 out of 443 reviews" "
Rating 2 - Terrible. 8 out of 443 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

ransing, ede

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was well equipped with a mini-fridge, ironing board and iron and sufficient closet space. Very clean. I wil stay again!
Stayed 1 night in Mar 2024

10/10 Excellent

Ansuyadevi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Shirley

Stayed 1 night in Jun 2023

10/10 Excellent

Matthew

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very convenient to where I was working. Enjoyed the dinner and breakfast buffet. Also like the eco-friendly hallways and hotel rooms.

8/10 Good

George

Traveled with group, Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
On entering the ground floor corridor, there was a strong smell of cigarette smoke. Our rooms were clean but the opposite of spacious, especially in the cramped toilet. It was like showering in a telephone kiosk. The dinner service on the Saturday evening we were there was appalling, a very limited menu and very, very slow service. Hotel residents were allowed to smoke on the steps outside the hotel entrance which was littered with cigarette butts, along with an overflowing litter bin. A dreadfully unsatisfactory experience.
Stayed 2 nights in Sep 2022

8/10 Good

Tony

Stayed 1 night in Sep 2022

6/10 Okay

Jacob Holmkjær

Stayed 1 night in Jul 2022

10/10 Excellent

Walter

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Dust in room, áreas like fridge, table and desk remain with Dust.
Stayed 5 nights in Jun 2022

10/10 Excellent

Walter

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not now
Stayed 7 nights in Jun 2022

10/10 Excellent

Tyson

Stayed 1 night in Jan 2022

10/10 Excellent

Nikolay

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2020

10/10 Excellent

Dragos

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Very Nice place with very Good staff.
Stayed 1 night in Jun 2020

6/10 Okay

DANIEL

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very well located, with ample parking space. The staff is really friendly and the rooms clean and spacious. If you’re lucky enough to get a fifth floor room, the view is pretty good too.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
It was good, stuff helpful.
Stayed 2 nights in Jun 2019

4/10 Poor

Ioan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was cold and radiator did not worked. I told three to receiption girl but she did not care and did nothing. Very bad stuff. When I checkout the guy mistaken my invoice. To reach center is only bus line 74 with runs only from hour to hour. Breakfast was poor and fresh fruits were old fruits.
Stayed 2 nights in May 2019

2/10 Terrible

JakesMama, Iron River MI

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Easily the smallest hotel bed in the world. No comfortable seating, clock or teapot in the room. Microscopic bathroom, no washcloths, shower had nowhere to put even a bar of soap, so I had to step out to get shampoo, then step out for conditioner, then soap. Towels are very stiff and scratchy. Service in dining room is terrible - it took 2 hours to be served a soup, salad and dessert, and I was one of 3 tables. The food on the dinner menu is inedible, heavily loaded with sage and all around poor quality ingredients. The second night I had bread and butter for dinner because the beef burgundy was too nasty to eat at all. Breakfast - normally a delight in Europe - at least has fresh croissants, but little else to recommend it. This is no more a VIP access hotel than the moon is.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Best way to see Groningen on a low budget is stay at the Bastion at night, park car at IKEA during the day and walk into town.
Stayed 1 night in Dec 2018

8/10 Good

ran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from karo on 2018/10/15
Dear Ran, Thank you very much for your sharing your nice score. It is nice to read that guests enjoy their stay in Bastion Hotel Groningen. See you next time at Bastion Hotels! Kind regards, Customer Support Bastion Hotels

8/10 Good

Pascal, Beijing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for a good quality/price ratio. Isolation of the room might benefit improvement. Breakfast variety is good, Recommended place if you have to do in the neighborhood.
Stayed 1 night in Sep 2018

10/10 Excellent

Caleb, BornhalmStraat 99, Groningen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me and my father both were suppose to spend a week and 3 days in the bastion hotel, but due to unforeseen circumstances, we ended up stay a bit longer. At first we were on the first floor. The rooms from the first floor arent made for staying long periods of time especially if your not used to having a small bath room and bed, but non the less the place is quite comfortable, the staff ( who i will not mention there names for safety reason) are fantastic, they help you with what ever they can with little to as no problem, every morning they check each room and see if anyone needs anything or if the room needs clean, they is a dinner, a bar and breakfast although depending on what type of booking you have it might not be included(check expedia for those details). its easy to catch the bus 10 minutes after the hour from right across the hotel straight to the center of groningen which is a plus, especially since it is kind of a walk to reach to anything. after staying in the room, we had to upgrade due to huge amount of people booking rooms, and we were set on the fifth floor, the deluxe rooms. Now the deluxe room are more spacious especially the bathroom, with a higher sink and tub/shower. If i were to book again it would definitely be these rooms. I also forgot to mention that not everyone can walk into the hallways as well, you need a room key to get through to anything with a door in there, except the main door to the hotel and the gym door. I would stay here again
Stayed 5 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Sep 2018

6/10 Okay

Verified traveler

Stayed 4 nights in Aug 2018

8/10 Good

Ll

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable room for quick stopover
The hotel is easy to find off of the highway, and the room was comfortable, the staff is friendly and informative and the room suited our needs for a stop over. An added perk was the elevator.
Stayed 1 night in Jun 2018

6/10 Okay

Mark

Liked: Cleanliness
One night only
Seems to have gone downhill since I last stayed there but was probably reflected in the price which was reasonable
Stayed 1 night in May 2018

10/10 Excellent

Abdirashid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is anice hotel good service and the staff were friendly. I recommend to everyone.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Modern, but a little cold
Modern hotel, but the room was a little cold and I couldnt figure out how to raise the tempurature
Stayed 2 nights in Nov 2017
Response from Melvin on 2017/12/12
Dear Alex, Thank you for your stay and review. We are pleased to read. Excuse us for the cold room!

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay in Bastion De-lux Room good Just while using the bath as a shower it would be a good idea to have non slip mat for the bath while having a shower to stop slipping in it. Breakfast very good maybe have a few more choices of cereals. Food in the restaurant good also and staff very friendly
Stayed 5 nights in Oct 2017
Response from Melvin on 2017/12/12
Dear Matthew, We are pleased to read that you enjoyed your stay! Hope to see you soon.

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Groningen regulars
Excellent value. Well placed on bus route and car parking available. Staff and hotel high standard.
Stayed 1 night in Oct 2017

6/10 Okay

anton

Liked: Cleanliness, staff & service
Disliked: Room comfort
undecided
Smoking area close to rooms, unable to air the room. Chairs to heavy and noisy when neighbours up early and push and pull and push and pull the chair, city tax not aware of prior of purchase . Good bus transport to town
Stayed 2 nights in Aug 2017

10/10 Excellent

Alec

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Nice modern hotel and very clean. Friendly staff and good food. Out in the business district so no easy walk shops or cafes.

10/10 Excellent

Sunita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Stephen Bond

Liked: Cleanliness, staff & service, property conditions & facilities
Mostly very good
Great, helpful staff. Nice facility. Too far from town center

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Aleksandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Suheyl

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Mirjam, soest

Liked: Cleanliness, staff & service, room comfort
you get what you pay for
you get what you pay for: good hotel, decent rooms, friendly personnel plenty of parking, close to IKEA by car, no restaurants within walking distance
Response from General Manager on 2016/8/22
Dear Mirjam, Thank you for your stay at Bastion Groningen. Glad to hear that you enjoyed your stay and all the facilities that we offer. Did you have diner with us? Our chefs in the kitchen do their best to create delicious meals every day! Hopefully we may welcome you again soon! Kind regards, Team e-commerce

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Very good budget hotel
Budget hotel recommended for passing by the city/region
Dear Anonymous, Thank you kindly for your wonderful review of Bastion Hotel Groningen. We highly appreciate your recommendation. Did you know Bastion Hotels offers 32 locations throughout the Netherlands? We hope to welcome you back again sometime! With kind regards, Team E-Commerce

6/10 Okay

Vivek, Stockholm

Not a very pleasant stay
I diid not feel very comfortable with my stay here. The rooms were average and the food was not really good. The hotel had a strange "fire" policy and did not let me open the windows in my room and it was very uncomfortable at night. I also had a strange mail after my stay, telling me that I had left behind my jewellery(I had not) and would send it to my address, if I sent a payment, without mentioning any details. Sounded very curious. Overall, not a very pleasant experience

10/10 Excellent

Alex, Ivybridge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good transport access
Nice hotel, good transport access

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
nice hotel but a bit far out
The hotel was nice and clean and fine for the money. Most of the staff were very pleasant, smiley and helpful. The location is not great, but an hourly bus service goes into town.

6/10 Okay

J, London

Liked: Cleanliness, room comfort
fine hotel, miles from anywhere with life
fine hotel, but whilst only ten minutes from Groningen station by car there is nothing about. if you know that then all is OK.

8/10 Good

Ed, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value hotel.
This is a budget hotel, but doesn't feel like it. The bar and dining area feel much more upmarket, the room was very nice too. The location is far from central for Groningen, but it is an ideal hotel for drivers, being easily accessible from the nearby motorway, but far enough away from it so that you can't hear road noise. The breakfast is quite good, but perhaps a little too expensive for a budget hotel. I'd rather pay less for a more basic breakfast in a budget hotel.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
The Hotel Staff were very helpful and professional, could not ask for anything more. The Hotel Room was comfortable and in accordance to the star rating of the hotel.

8/10 Good

Lee, Nottingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for overnight business trip
Not the best hotel in the area but to be fair it was clean, had free parking and wifi

6/10 Okay

Tania, Boston. MA

Liked: Cleanliness, staff & service, property conditions & facilities
Simple hotel, provides free parking.
Hotel is outside of city center, if you don't have a car I won't recommend this hotel. Hotel staff is nice and helpful, rooms are simple and clean.

8/10 Good

Wesley, london

Disliked: Staff & service
It was a delightful stay, basic but clean conditions and well worth the price