Property is undergoing renovations. My refrigerator didn't work and they replaced it with a unit that was even less functional. Shower/bathtub didn't drain and resulted in standing in dirty water above your ankles. Bathroom door didn't latch/lock. A light bulb didn't work. One tissue in box. Toilet seat falling off. Toilet paper holder falling out of wall. To their credit the staff is very helpful and friendly. They're doing the best they can with the challenging property situation they're dealing with.
Jesse
於 2025 年 7 月住了 3 晚
2/10 很糟糕
Erica,Owings Mills
家庭旅遊
2025 年 7 月 22 日
喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
Room was old and dirty feeling. The power went out due to a storm and came back on with a burning smell in my room.
Front desk staff came to assess- agreed burning smell was noted. Offered to change my room.
New room felt icky as well. Bathtub water was stopped up and did not drain which was extra Icky!!
As I was preparing for checkout, the fire alarm went off and stopped and started a few times. I looked in the hallway for signs of smoke and housekeeping was walking by nonchalantly, continuing to work. Therefore, I believed it was a false alarm and took a few mins to pack up for check out. Upon checking out- I noted the fire department was there to investigate something- that was not communicated to me as a guest, who could have potentially been in danger!
Erica
於 2025 年 7 月住了 1 晚
6/10 一般般
DavidandCoral
親子旅遊
2025 年 6 月 25 日
不喜歡:設施服務和住宿環境和硬體
The gentleman at the reception was a bit rude when I asked what the charges were during our stay. The rest of the night he would not make eye contact or say hello as we passed by. However the morning after we were greeted by a new receptionist lady that was really friendly and polite. The room had a musky smell and definitely needs some upgrading for the price. Beds were not big enough or comfortable. The pool was heated and must of had a lot of chlorine. My kids eyes burned afterwards. The area around the hotel was pretty nice though lots of shops and restaurants. Won’t be booking here again for us.
DavidandCoral
於 2025 年 6 月住了 1 晚
8/10 不錯哦
Rajendra
2025 年 6 月 21 日
喜歡:整潔度和住宿環境和硬體
Rajendra
於 2025 年 6 月住了 2 晚
2/10 很糟糕
Rangel
家庭旅遊
2025 年 6 月 18 日
不喜歡:設施服務和住宿環境和硬體
We were extremely disappointed with our stay. We asked the desk to ensure that we would have running water the next morning, in light of a notice we saw the front desk. We were assured there would be water at the time we needed it. What we didn’t know was that there was no hot water in the tub or shower. We were moved to another room and there was no difference. Tragic!! We will never return and deserve a REFUND for the gross inconvenience.
Rangel
於 2025 年 6 月住了 1 晚
8/10 不錯哦
Gene,GREENSBORO
2025 年 6 月 17 日
喜歡:整潔度、員工素質和住宿環境和硬體
Gene
於 2025 年 6 月住了 4 晚
10/10 有夠讚
George
2025 年 6 月 16 日
喜歡:整潔度、員工素質和住宿環境和硬體
Everything was great
George
於 2025 年 6 月住了 2 晚
10/10 有夠讚
melanie
家庭旅遊
2025 年 6 月 11 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great place
melanie
於 2025 年 6 月住了 1 晚
8/10 不錯哦
KAREN
情侶出遊
2025 年 6 月 8 日
喜歡:整潔度、設施服務和住宿環境和硬體
The staff at the hotel were outstanding. They were friendly and eager to accommodate our needs. However, on the first night we noticed there was dirt and some unidentifiable particles in our tub. We called the front desk and they immediately made arrangements for us to move to another room. We were satisfied with the new room and did not have any more problems during our stay.
KAREN
於 2025 年 6 月住了 3 晚
10/10 有夠讚
melanie
家庭旅遊
2025 年 6 月 8 日
喜歡:整潔度
Very friendly staff
melanie
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Stephanie
家庭旅遊, 親子旅遊
2025 年 6 月 3 日
喜歡:整潔度、設施服務和住宿環境和硬體
My mother and I were guests at this hotel for my niece's graduation. We both got food poisoning at an area restaurant and the staff at the hotel took great care of us. They were so helpful with extending our stay and checking in on us. THANK YOU!! We really appreciate the friendly customer service from the minute we arrived until we left.
Stephanie
於 2025 年 5 月住了 3 晚
8/10 不錯哦
brian
2025 年 6 月 3 日
喜歡:整潔度、設施服務和住宿環境和硬體
Pretty nice for a stop in
brian
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Damien
團體旅遊
2025 年 6 月 2 日
喜歡:設施服務和住宿環境和硬體
Nice area
Damien
於 2025 年 5 月住了 1 晚
10/10 有夠讚
VICTORIA
2025 年 5 月 31 日
VICTORIA
於 2025 年 5 月住了 3 晚
10/10 有夠讚
Gary,Lawrenceville
2025 年 5 月 29 日
Gary
於 2025 年 5 月住了 1 晚
10/10 有夠讚
J'Nai D
家庭旅遊
2025 年 5 月 28 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff was very kind and friendly. I will definitely stay here again