We were looking for a relaxing overnight stay as we traveled through Maryland. We arrived at about 7 pm. Our room was directly above the banquet room in which a very loud and boisterous event was being held. Finally at 10 pm, the noise stopped. 8 a m the next morning the event as well as the noise continued. The inconvenience could have very easily been avoided by booking the rooms that would be bothered by noise to those who were attending the event. When I brought the problem to the attention of the management, I was told they have no idea who was going to be attending the event. Anyone who knows anything about the hospitality industry, knows that when an event is booked, a block of rooms are also made available.
The hotel room was great as far as furniture and cleanliness, customer service is awful. Will not be staying again at this location!