Exterior

Reviews of Hotel Northland, Autograph Collection

3.5 out of 5
Hotel Northland, Autograph Collection
304 North Adams Street, Green Bay, WI

Reviews

9.2

Wonderful

Rating 10 - Excellent. 357 out of 487 reviews" "
Rating 8 - Good. 81 out of 487 reviews" "
Rating 6 - Okay. 25 out of 487 reviews" "
Rating 4 - Poor. 14 out of 487 reviews" "
Rating 2 - Terrible. 10 out of 487 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Susan, Wisconsin Rapids

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They did it right when they designed this property! Wonderful location and amenities!
Stayed 1 night in Apr 2024
Response from General Manager on 2024/4/29
Dear Susan, Thank you for your glowing review about your recent stay at Hotel Northland, Autograph Collection. We are delighted that you thoroughly enjoyed your visit and hope to see you again soon!

2/10 Terrible

Michael

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

David

Stayed 1 night in Apr 2024

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice experience
Stayed 2 nights in Apr 2024
Response from General Manager on 2024/4/18
Dear Gabriel,Guest satisfaction is our top priority, and your review reaffirms the hard work we put in every day. It was a pleasure to have you as a guest, and we look forward to welcoming you back to Hotel Northland, Autograph Collection, for another wonderful experience.

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel rooms were beautifully updated! The bed was very comfortable. The bathroom was modern and beautifully appointed with a huge soaking tub! Emma at the Front Desk was beyond exceptional. In fact, I don't think she ever left! She was very welcoming and helpful throughout my stay. She even remembered to inquire how my course exam went that day and congratulated me again as I checked out! I have already recommended this hotel and it's wonderful staff to friends should they ever visit Green Bay, WI.
Stayed 3 nights in Mar 2024
Response from General Manager on 2024/3/22
Dear David,Thank you for your perfect rating. We are thrilled that you enjoyed our accommodations. Our team member, Emma, will be delighted to know that she had a positive impact on your stay with us. The best compliment is that you recommended us to other guests. It was a pleasure to have had you as a guest, and we look forward to welcoming back.

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Kenneth, Neenah

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not much within walking distance. Their pub only had about 4-5 options, and those were overcooked.
Stayed 3 nights in Feb 2024
Response from General Manager on 2024/3/1
Dear Kenneth,Thank you for your feedback. We're happy to see your overall stay was pleasant. However, we apologize for any disappointment with the onsite dining. Our staff is always happy to suggest delivery and other options. If you find yourself back in the area, please come see us again.

10/10 Excellent

Erica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun weekend
Was a great stay. Room was spacious and clean. The food was good. Parking was nice.
Stayed 2 nights in Feb 2024
Response from General Manager on 2024/2/12
Dear Erica,Thank you for your glowing review! We're thrilled you had a great stay with us and found your room spacious and clean. It's also wonderful knowing you enjoyed the food and found the parking convenient. Providing exceptional experiences for our guests is what we strive for, and we're delighted that we met your expectations. We can't wait to welcome you back to Hotel Northland, Autograph Collection for another fantastic stay!

10/10 Excellent

Craig

Stayed 2 nights in Jan 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

YAIMA

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Dennis

Stayed 1 night in Dec 2023

6/10 Okay

Cristina

Stayed 1 night in Dec 2023

10/10 Excellent

Katherine

Stayed 1 night in Dec 2023

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Mike

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great renovated hotel in Green Bay. Nice rooms. On-site parking. Plenty of walkable dining options.
Stayed 1 night in Dec 2023
Response from General Manager on 2023/12/15
Dear Mike,Thank you for choosing Hotel Northland, Autograph Collection! We're glad our updated property and walkable location impressed you, and we look forward to your next visit.

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed in room room 525 was a little saggy. Bathrooms really really need exhaust fans or air purifiers of some sort.
Stayed 3 nights in Nov 2023
Response from General Manager on 2023/11/29
Dear Jennifer,Thank you for sharing your comments with us. We are happy to see that you had an excellent visit overall. However, we are always open to constructive input, and we will certainly take your concerns regarding the bathroom ventilation and bed into consideration. Thank you, and we hope to see you again in the future.

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historical hotel
Stayed 1 night in Nov 2023
Response from General Manager on 2023/11/29
Dear Amy,Thank you for staying at Hotel Northland, Autograph Collection! We're thrilled to hear you found our historical hotel beautiful. Your appreciation means a lot to our team, and we look forward to welcoming you back for another lovely experience.

10/10 Excellent

Joe

Stayed 1 night in Nov 2023

10/10 Excellent

Jason

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everybody very nice and helpful great Hotel!
Stayed 1 night in Nov 2023
Response from General Manager on 2023/11/21
Dear Jason,We're delighted you enjoyed your stay at Hotel Northland, Autograph Collection, and that you felt welcome while you were here. The next time you're in town, please come see us again.

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
Very clean, wonderful service. Would stay again!
Stayed 1 night in Nov 2023
Response from General Manager on 2023/11/15
Dear Tom,Thank you for your five-star review of Hotel Northland, Autograph Collection! Your kind words about our cleanliness and outstanding service mean a lot to our team. We look forward to welcoming you back for another stay in the future!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place to stay in Green Bay
Great staff, very comfortable room.
Stayed 1 night in Nov 2023
Response from General Manager on 2023/11/14
It was our pleasure to provide you with comfortable, welcoming accommodations. We're glad you enjoyed your visit, and we look forward to hosting you again at Hotel Northland, Autograph Collection!

10/10 Excellent

Dr. Mathew

Stayed 1 night in Oct 2023

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Oct 2023
Response from General Manager on 2023/10/22
Dear Eric,It was a pleasure to host you at Hotel Northland, Autograph Collection. Our team trusts you had a comfortable and enjoyable stay. We hope to welcome you back soon.

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Management on 2023/11/5
Thank you for sharing your experience at out Hotel! We hope to see you again in the future!

10/10 Excellent

Margaret

Stayed 3 nights in Oct 2023
Response from Management on 2023/11/5
Thank you for sharing your experience at out Hotel! We hope to see you again in the future!

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Management on 2023/11/5
Thank you for sharing your experience at out Hotel! We hope to see you again in the future!

10/10 Excellent

Jess

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Management on 2023/11/5
Thank you for sharing your experience at out Hotel! We hope to see you again in the future!

10/10 Excellent

Lauren

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Management on 2023/11/5
Thank you for sharing your experience at out Hotel! We hope to see you again in the future!

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay!
Not sure if we were upgraded, but our room had a huge soaking tub and the bathroom was massive. Highlight of the trip. Overall, the aesthetic was gorgeous and relaxed, the location was ideal. I've stayed in Green Bay a few times and this is the tops! Parking next door was $.85 per hour - can't beat it.
Stayed 1 night in Sep 2023
Response from General Manager on 2023/10/4
Dear Shannon,It is a huge thrill to know that we have topped your list of hotel experiences in Green Bay! Thank you so much for your kind words about our central location and spectacular accommodations. We look forward to welcoming you back in the future!

10/10 Excellent

Jessica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathtub didn’t work (friend wanted to take a nice, long bath as they don’t have a proper one at home and that’s why we booked it), but I informed the front desk and everything otherwise was great. Clean, spacious, great food inside the hotel. We would absolutely stay again.
Stayed 2 nights in Aug 2023
Response from General Manager on 2023/10/2
Dear Jessica,Thank you for leaving us a five-star review! We are thrilled to hear that you had a pleasant experience with us and that our high standards of cleanliness and dining options were to your liking. Your feedback is invaluable, and we will take immediate action to address your concerns. We look forward to the opportunity to welcome you back to the Hotel Northland, Autograph Collection, for another outstanding stay in the future!

10/10 Excellent

Mike

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel.
Stayed 1 night in Sep 2023
Response from General Manager on 2023/10/2
Dear Mike,Thank you for your kind comments and for choosing to stay at Hotel Northland, Autograph Collection! We are so happy to hear you thoroughly enjoyed our comfortable accommodations. We look forward to your next visit!

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful with a lot of rich history. Redecorated rooms with wonderful amenities.
Stayed 1 night in Sep 2023
Response from General Manager on 2023/9/13
Dear Patrick, We appreciate your kind words about our historic property and freshly decorated rooms. It pleases us to know you appreciated our amenities, and we look forward to hosting you again at Hotel Northland, Autograph Collection.

10/10 Excellent

Nancy

Traveled with family
Liked: Amenities
#1. I loved the king bed rm with that huge tub & walk in shower! #2. The food was exceptionally delicious! Down Side : #1 I thought I asked for a rm with 2 queen beds. There was support to be 3 adults. As it turned out my daughter & granddaughter couldn’t make it. So it turned out fine. It was just me. Had the other two been with me, we would have had a problem. #2. Even though the food was excellent, I felt it was very pricey!
Stayed 2 nights in Sep 2023
Response from General Manager on 2023/9/6
Dear Nancy,It was an honor to host you at Hotel Northland, Autograph Collection. We're happy you liked our accommodations, but please know that room type requests are not guaranteed when making reservations through third-party sites. Thank you for complimenting our delicious food, and we'll be sure to share your praise with our chef! Safe travels, and we hope to see you again soon.

10/10 Excellent

Debabrata

Stayed 1 night in Sep 2023
Response from Management on 2023/11/7
Thank you for your review! We hope to see you next time!

10/10 Excellent

Art

Stayed 1 night in Aug 2023

6/10 Okay

Kyle

Stayed 1 night in Aug 2023
Response from Management on 2023/11/7
We apologize that your stay was not a 5 star experience. Please let us know what we can do next time to make your stay more comfortable!

10/10 Excellent

Dimas

Stayed 1 night in Aug 2023
Response from Management on 2023/11/7
Thank you for your review! We hope to see you next time!

10/10 Excellent

Jacob

Stayed 1 night in Aug 2023
Response from Management on 2023/11/7
Thank you for your review! We hope to see you next time!

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Elan

Traveled with partner
Liked: Staff & service, property conditions & facilities
Spiders. Spiders everywhere. Inside and out.
Stayed 2 nights in Aug 2023
Response from General Manager on 2023/8/24
Dear Elan,While we thank you for being our guest and sharing your feedback, we are sorry you had concerns with pests during your visit. Please know we do contract with a pest management service and will be working with them and our team to ensure we do better going forward. We hope that otherwise you had a lovely visit and we look forward to welcoming you back to Hotel Northland, Autograph Collection.

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

sarah

Stayed 1 night in Aug 2023
Response from Management on 2023/11/7
Thank you for your review! We hope to see you next time!

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful checking in and on the walnut room. Room was beautiful and would recommend to anyone looking in the Green Bay Area.
Stayed 1 night in Aug 2023
Response from General Manager on 2023/8/22
Dear Jacqueline, Thank you so much for your recommendation. Pleased to hear our staff met your expectations. If you're ever back in the Green Bay Area, we hope to welcome you again.

10/10 Excellent

Margo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was kind and courteous & allowed me to check in one hour early and check out one hour late to accommodate my schedule. Clean & safe area within walking distance to the Fox River boardwalk, restaurants & shops. Beautiful updated historic hotel!
Stayed 1 night in Aug 2023
Response from General Manager on 2023/8/20
Dear Margo,It was an honor to host you at Hotel Northland, Autograph Collection. We're pleased we could accommodate your early arrival, and we appreciate your kind words about our friendly service. We hope to welcome you back soon!

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for a short visit. Everything is in walking distance!
Stayed 1 night in Aug 2023
Response from General Manager on 2023/8/16
Thank you for choosing Hotel Northland, Autograph Collection. Our team appreciates you taking the time to leave us a review. We are delighted you had a wonderful stay with us and enjoyed our location. We hope you will consider staying with us again the next time you are in the area.