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Metropole Urban Hotel

4.0 star property
Upscale hotel, walk to Morosini Fountain

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Metropole Urban Hotel

Deluxe Room with Balcony and City View | View from room
Front of property
Triple Room, City View | Minibar, in-room safe, individually decorated, individually furnished
Breakfast meal
Superior Room with Balcony and City View | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer
Reviews
9.4

Exceptional

Popular amenities

  • BarBarBar
  • Room serviceRoom serviceRoom service
  • 24/7 front desk24/7 front desk24/7 front desk
  • HousekeepingHousekeepingHousekeeping
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning

Check-in time

3:00 PM

Check-out time

12:00 PM

Explore the area

Map
Agia Aikaterini Square, Heraklion, 71201
  • Popular LocationHeraklion Archaeological Museum8 min walk
  • Popular LocationKoules Fortress12 min walk
  • Popular LocationHeraklion Port19 min walk
  • AirportHeraklion (HER-Nikos Kazantzakis)13 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

Prithvi
Jun 6, 2024
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Room options

View all photos for Deluxe Room with Balcony and City View

Deluxe Room with Balcony and City View | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room with Balcony and City View

9.5/10 Exceptional

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
  • 6.35 Ping (21 square meters)
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room with Balcony and City View

Superior Room with Balcony and City View | Minibar, in-room safe, individually decorated, individually furnished

Superior Room with Balcony and City View

9.5/10 Exceptional

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
  • 6 Ping (20 square meters)
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Connecting Rooms with Balcony and City View

Superior Connecting Rooms with Balcony and City View | Minibar, in-room safe, individually decorated, individually furnished

Superior Connecting Rooms with Balcony and City View

10/10 Exceptional

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 10 Ping (33 square meters)
  • City view
  • Sleeps 4
  • 2 Double Beds OR 4 Twin Beds

View all photos for Standard Room with City View

Standard Room with City View | View from room

Standard Room with City View

9/10 Wonderful

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 5 Ping (17 square meters)
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite with Outdoor Jetted Tub and Side Sea View

Junior Suite with Outdoor Jetted Tub and Side Sea View | Minibar, in-room safe, individually decorated, individually furnished

Junior Suite with Outdoor Jetted Tub and Side Sea View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
  • 11.49 Ping (38 square meters)
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Triple Room, City View

Triple Room, City View | Minibar, in-room safe, individually decorated, individually furnished

Triple Room, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 6 Ping (20 square meters)
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Economy Room

Economy Room | Minibar, in-room safe, individually decorated, individually furnished

Economy Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 7 Ping (23 square meters)
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Heraklion

Located in Heraklion, Metropole Urban Hotel is in the city center. Natural History Museum of Crete and Historical Museum of Crete are cultural highlights, and some of the area's notable landmarks include Venetian Walls and Heraklion Loggia. Don't miss out on a visit to Dinosauria Park.
Visit our Heraklion travel guideOpens in a new window

What's nearby

  • Morosini Fountain - 3 min walk
  • Historical Museum of Crete - 6 min walk
  • Heraklion Archaeological Museum - 8 min walk
  • Koules Fortress - 12 min walk
  • Heraklion Port - 19 min walk

Getting around

  • Nikos Kazantzakis Airport (HER) - 14 min drive

Restaurants

  • ‪Καλαμάκι - ‬3 min walk
  • ‪Chop Chop - ‬3 min walk
  • ‪Coffee Island - ‬2 min walk
  • ‪Ο Καφενεσ Του Καγιαμπη - ‬4 min walk
  • ‪Goody's - ‬2 min walk

About this property

Metropole Urban Hotel

Upscale hotel near Morosini Fountain
Located close to Venetian Walls and Heraklion Loggia, Metropole Urban Hotel provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant.
You'll also enjoy the following perks during your stay:
  • Free newspapers, tour/ticket assistance, and an elevator
  • Coffee/tea in the lobby, 1 meeting room, and smoke-free premises
  • Luggage storage, a 24-hour front desk, and a front-desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms are individually furnished, and have comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 43-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, daily housekeeping, and desks

Languages

English, French, German, Greek, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 15 per day)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Towels

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 7.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 15 per day (656 ft away)
  • Late check-out fee: EUR 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Hotel Metropole Heraklion
Metropole Heraklion
Hotel Hotel Metropole Heraklion
Heraklion Hotel Metropole Hotel
Metropole
Hotel Hotel Metropole
Hotel Metropole
Metropole Urban Hotel Hotel
Metropole Urban Hotel Heraklion
Metropole Urban Hotel Hotel Heraklion

Frequently asked questions

Is Metropole Urban Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Metropole Urban Hotel?

As of 2024/6/14, prices found for a 1-night stay for 2 adults at Metropole Urban Hotel on 2024/7/10 start from NT$4,155, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Metropole Urban Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Metropole Urban Hotel?

Check-out is at noon. Late check-out is available for EUR 30 (subject to availability).

Where is Metropole Urban Hotel located?

Located in the heart of Heraklion, this hotel is within a 5-minute walk of Morosini Fountain and Heraklion Loggia. Historical Museum of Crete and Heraklion Archaeological Museum are also within 10 minutes.

Metropole Urban Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 121 out of 168 reviews" "
Rating 8 - Good. 34 out of 168 reviews" "
Rating 6 - Okay. 10 out of 168 reviews" "
Rating 4 - Poor. 3 out of 168 reviews" "
Rating 2 - Terrible. 0 out of 168 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location within easy walking distance of everything. Very clean, with helpful staff and we had a lovely little balcony overlooking the square and the basilica. Very convenient little mini market (Zervakis) nearby for essentials and close to plenty of restaurants as well as the market and shops.
Stayed 7 nights in May 2024

10/10 Excellent

Prithvi, Plano

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

magda

Traveled with family
Liked: Amenities, property conditions & facilities
the room was very comfortable and the area was central to everything we needed. above all else the staff from morning through evening were all incredibly friendly and helpful
Stayed 3 nights in May 2024

10/10 Excellent

Rahul

Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located hotel. The room was very clean and comfortable. Great views of the cathedral from the room.
Stayed 1 night in May 2024

10/10 Excellent

Yoshiko

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very pleased with this hotel at the center of Heraklion. We had a balcony to overlook a plaza and churches, there were tons of restaurants, bars, cafe's, stores and bus stops just a few minutes' walk, and it was very close to the downtown area. Even parking was not bad - we found a 24-hour public parking close by. Our room was cozy and quiet with a large bed, and a clean bathroom that had no water leak (happens often in abroad). The staff were nice and helpful We tried the restaurants they recommended and we liked all of them. The only thing was the quality of breakfast served by the "Hacienda" cafe in the hotel building. The food in buffet was mostly dried and cold including coffee probably because they are prepared all at once. Well breakfast came "free", but we usually understand that it is included in the hotel fee. Anyways, besides that our stay was wonderful. We will definitely go back there.
Stayed 5 nights in May 2024

6/10 Okay

Rene

Liked: Amenities, property conditions & facilities
For the price paid (250$ for 2 nights) and the 4 star category I found the hotel did not fully live up to that. Positive things were: rooms as photographed with modern interior and comfy mattress, nice lighting in the room and location is very central, 24 hr reception, I was not charged for the water I took from the mini bar when checking out Negative things: lots of smaller issues with cleanliness especially in the bathroom that show lack of attention to detail, shower and bathroom seemed a bit weirdly engineered, breakfast was not good and service at breakfast was pretty much non-existent Note: while the location is central and nice with the church in front, it can get noisy as children were playing around and the area is very lively. This is something to consider if you’re noise-sensitive
Stayed 2 nights in May 2024

10/10 Excellent

millicent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and price! Reminded me of an American hotel. Very spacious room!
Stayed 1 night in Mar 2024

10/10 Excellent

Su

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
from the balony, you can see the church and square, very beautiful view!
Stayed 1 night in Feb 2024

8/10 Good

Grzegorz

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, flexible and hospitable staff, service and cafe adjacent to the hotel
Stayed 2 nights in Feb 2024