Deluxe Suite, Sea Facing | Hypo-allergenic bedding, minibar, in-room safe, desk
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Reviews of Infinity Blue Boutique Hotel and Spa - Adults Only

4 out of 5
Infinity Blue Boutique Hotel and Spa - Adults Only
Daidalou 9, Hersonissos, PC

Reviews

8.6

Excellent

Rating 10 - Excellent. 156 out of 346 reviews" "
Rating 8 - Good. 142 out of 346 reviews" "
Rating 6 - Okay. 40 out of 346 reviews" "
Rating 4 - Poor. 6 out of 346 reviews" "
Rating 2 - Terrible. 2 out of 346 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Simone E

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most amazing holiday, my highlight was the staff caring friendly make you feel welcome, it was my Birthday and they made me feel very special,Dimitra,Jotcha,Rena,Marco,Vladimir. Everyone was AMAZING.
Stayed 3 nights in Apr 2024

10/10 Excellent

Linda, Valley Cottage

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and very helpful.
Stayed 4 nights in Oct 2023

10/10 Excellent

Carolyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are what male this place so incredible. Don't get me wrong, the location and facilities and food are all amazing. But by far the most wonderful, genuine and funny people work here. The girls at the front desk were so helpful every single day and made everything about the experience so relaxing. If we ever get the chance to come back to Crete this is where I would book! I hope management knows how important their people are! Rate them 1000/10!!!!

8/10 Good

Jacob

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location - the hotel is on the beach front along a strip of hotels and restaurants, but most of the rooms are set back. This strip is about a 5 minute walk from the main strip walk so it is a really convenient location. You can rent sunbeds on the beach for €12 but there are other restaurants/hotels that offer beds for the same price. The hotel gives you beach/pool towels and you pay €2 is you want them changed during your stay. The room was spacious and quiet and we were given a room upgrade which was amazing as we were on our honeymoon. We had an outdoor spa and loungers on a spacious terrace. It was a very private space and we felt very secluded, with a lovely view of the beach. The breakfast was plentiful and warm each morning and the staff were all friendly and helpful. We made use of the spa which was okay but the services were offered in a pushy way, as was the feedback
Stayed 6 nights in Jul 2023

8/10 Good

Sambavi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant smart looking hotel. Eco friendly, with good showering facilities both in and out of the room. Food generally good with a variety of options, although drinks are an additional charge. Has evening entertainment 3 times a week. Could do with a larger pool however easy access to the beach and sea.
Stayed 5 nights in Jul 2023

8/10 Good

Max

Stayed 4 nights in Jun 2023

10/10 Excellent

Daryn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved staying here, the staff were lovely and the food was amazing! Will definitely be coming back!
Stayed 10 nights in Apr 2023

10/10 Excellent

Yehuda Edmond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oustanding staff, very good food. I got ipgrading for my 80 aniversary and a free day use of a room for my personal health treatment. (Peritoneal Dialisis)...
Stayed 5 nights in Apr 2023

8/10 Good

Loris

Stayed 7 nights in Sep 2022

8/10 Good

Kuwembae

Liked: Cleanliness, staff & service
Individual staff really do make you feel welcomed always ready to help with a smile.
Stayed 7 nights in Jul 2022

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick break
Weather, was great. From transfer from airport to hotel driver was helpful and respectful. Hotel was clean staff Great to talk to if help was needed or anything. Room was super clean no complaints and would return again.
Stayed 3 nights in Jul 2022

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very pleased with this property. The beach was great. The food and drinks at the restaurants on the property were very good. The staff was very nice and helpful. I would stay here again.
Stayed 3 nights in Jun 2022

8/10 Good

Diana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect; nothing much to say; maybe next time we will love the spa included to spoil even more our holidays!
Stayed 7 nights in Jun 2022

6/10 Okay

Austin

Stayed 3 nights in Jun 2022

8/10 Good

Asgar

Stayed 6 nights in Jul 2021

10/10 Excellent

Nissim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A chersonissos pearl
Knowing that prefection does not really exist, this hotel has a great progres to it. whether it is brand new or reburished (not sure), either way it looks amazing. you can't possibly locate a hotel at a better spot than this one, being few steps away from it's own beach & at beginnig of promanade streching all through chersonisos. Though i got at least two hours ahead of check-in time, i still got my room ready for me in a matter of minutes. the staff is very welcoming, always with a smile ready to answer any kind of question and help to best they can. the room was very spacious like the rest of the hotel, beds were comfy, wifi & a/c are very good. pool area & beach are very beautiful and offer their service in a very fair prices. Overall, this hotel is exactly what i was looking for, and it has exceeded my expactations, so no doubt i wil be back.
Stayed 3 nights in Jun 2021

8/10 Good

Jaroslaw

Liked: Property conditions & facilities, room comfort
Stayed 8 nights in Sep 2020

10/10 Excellent

Nicolas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
top of the pops hotel
Had a lovely short stay b&b
Stayed 3 nights in Aug 2020

10/10 Excellent

Laila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2020

6/10 Okay

HJB, UK

Traveled with partner
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Hotel was overall slightly underwhelming, particularly for a boutique hotel - it was not boutique. Pros: - good size room and large terrace which we loved - swimming pool decent size and easy to get sun loungers - we used the spa (has a massage and facial) and this was lovely Cons: - customer service lacking, when we arrived we were passed between three different people to check in also not shown to our room - we asked for a taxi to the airport for a journey home to be booked, when we arrived to checkout I asked that once our taxi arrive they let us know as we were going to sit round the corner, no one came to get us, instead we went outside and got in a taxi (no idea if it was the taxi the hotel had booked!?!) - information about the local area and things to do lacking in the room - the room had only one coffee cup for a two person room - even when the room was cleaned this was not noticed - waterfall shower head was broken and instead water came out just one side of the head - edging around bath was coming off really badly so we didn’t have a bath as it was not correctly sealed - towel rail I put a towel on and it immediately came out the wall unable to support the weight of a single towel - rooms lacking toiletries instead there’s just a soap dispenser in the shower... not boutique hotel standard - $8 charge for sun loungers on the beach! This was a lot more than other hotels many who had their sun loungers reserves for guests only free of charge
Stayed 7 nights in Jul 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and welcoming hotel, close to the beach and a short walk along the front to town. Very good breakfast and a buffet dinner available. Helpful and polite staff. Would definitely use again
Stayed 4 nights in Nov 2019

8/10 Good

Iseult, Dublin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I liked that it was so near the sea. The food was very good and staff mostly very friendly and helpful. The bed was super comfortable. The hotel is relaxing. Good facilities. I found the pool a bit disappointing as the bridge over it meant I could not get a full length done without hitting my arm off it.
Stayed 7 nights in Oct 2019

10/10 Excellent

Suzie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel Manager and team, who are all friendly and welcoming- Lovely hotel as a whole, thoroughly enjoyed our stay and didn’t want to leave.
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, good selection of food, chilled and relaxed atmosphere, nice pool area, close to the beach. We enjoyed our stay!
Stayed 7 nights in Sep 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean. The restaurant food although not a great choice was really good. Swimming pool was very small, sun beds lovely but most parts of the pool we’re shady a lot of the day. The resort was not for me very busy but must confess did not research. The beach was awful so crowded. Because we like to go to beach every day we found a lovely resort just 10 minutes away called anissaras beach it was lovely and we visited the beach bar/restaurant called Captain everyday it was lovely. We got a taxi there for 9 euros. The staff at the hotel were lovely.
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness
The hotel is modern, clean & near the beach. However the rooms are small, very noisy & basic. Our partial sea view was exactly that with a large derelict area & bins making up most of it - not pleasant. Unfortunately the outside space, which is well done, is in the shade for most of the day & the pool is small - it’s proximity to the beach being the only saving grace. Whilst there was plenty of breakfast options the quality was not great.
Stayed 6 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
We really like a hotel and stuff. The only minus is that Infinity suppose to give as a special honeymoon dinner end up they gave this dinner to 80% of their guests.
Stayed 8 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and clean and a great pool area. The ‘private’ beach was a little crowded and the area apportioned to Infinity Blue wasn’t only being used be their residents. The sun beds were being rented out to whoever sat in them including families with children. Whilst this wasn’t a problem to me at all, it may have been an issue to others bearing in mind it was meant to be adults only.
Stayed 7 nights in Jul 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Breakfast was really good. Offering a great choice. We were only staying B&B so I can’t comment on lunch or dinner service. Pool area and sun loungers were disappointing. The pool is small. Close to a narrow beach that gets very busy. Rooms are clean and spacious with plenty of wardrobes/drawers. Staff were friendly and always took care of anything we needed. If you like a busy night life this is a great location.
Stayed 14 nights in Jun 2019

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect relaxing vacation.
Awesome, trendy little boutique hotel. The staff was amazing. From the reception to the restaurants, and the pool/beach to the spa, the staff was top notch. There’s also a pool and the beach which was nice to switch between. Lastly, the location was awesome. About 25 minutes from the Heraklion airport, it was right on the strip of restaurants, bars and nightlife.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room with sea view and jacuzzi. Great service and team around all day. Great buffet breakfast with a large choice of all kinds. A couple of technical faults during our stay but staff keen to resolve and constantly on hand updating and ensuring facilities clean and working as they should. Would definitely return
Stayed 8 nights in Jun 2019

10/10 Excellent

Shay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very basic, not really a four star hotel. Staff were friendly and very helpful. The cleaners however left our patio doors unlocked one day then open the next, our room was on the ground floor looking on to the pool and next to the entry, we were lucky not to have anything stolen. Reception didn't really seem to think it was an issue. The following day the cleaners just walked in at 8am, no knock and the door was locked, there are no do not distub signs so you are the mercy of the cleaners schedule if you are looking to lie in.
Stayed 7 nights in Jun 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Unfortunately we arrived at infinity blue and they had given away one of our rooms. They did eventually make arrangements for us to stay in a nearby property for a night and then provided us with the rooms we were expecting. During this process however, one of the reception staff accused ny friend of being pregnant although she wasn’t. All in all, a terrible checkin. The property redeemed itself with its spa facilities. We bought a spa package each and were able to spread our treatments throughout our stay. The ladies in the spa were incredibly professiona and you could tell they really wanted you to feel pampered and relaxed. Would definitely use the spa again.
Stayed 6 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern with excellent facilities. The pool was perfectly warm & all the sun beds & parasols were excellent quality.
Stayed 7 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property! Great view from the room and nice open plan layout
Stayed 3 nights in May 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely courteous and friendly. Their service was exceptional. The food however, became cold very quickly which spoiled it rather. It would have been nice to have a few of the British TV channels in the TV as an option. BBC World news was available but something lighter to watch before bed would have been welcome.
Stayed 6 nights in May 2019

10/10 Excellent

Catherine&Allan, Chorley Lancashire England

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would be impossible to heap enough praise on how my wife and I were treated throughout our stay. It appeared completely natural for each and every member of management and staff to go out of their way to ensure that we received the best possible attention and service and what we equally appreciated was their genuine warm and happy smiles when carrying their duties.
Stayed 16 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s newly built and modern facilities, very clean and friendly staff . Overlooking the beach and easy reach of amenities. Excellent location with lots to do boat cruises , water sports etc. Local Greek food to eat at the taverna’s with great service, staff go out of there way to help you relax and have a wonderful time .
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is in a really lively part of town, places to eat, dance, drink, sit on the beach, boating .... renting cars, 4-wheelers. Everything is literally right there. The prices were acceptable and the hotel lovely. The staff were amazing and when we inquired about a gluten allergy, the chefs were more than willing to review what had gluten and what did not.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite the resort of Hersonissos being quite vibrant, the hotel is in a quiet location. The food is top quality and the preferred cuisine of various nationalities is catered for. The pool area is scenic and peaceful. All staff were personable, efficient and helpful.
Stayed 7 nights in May 2019