Loews Great Lakes hotels

"The hotel is very clean, the room was more than adequate. Great time all around."

"In effective security as one of the nights, there were young kids running up and down the hall at midnight and another night there was such a loud fight that we were afraid of violence. One morning, there was no hot water Furniture was dusty."

"Beautiful lobby, rooms are rough. There’s no thermostat in the room so you can’t change the temp. It’s pretty run down "

"Amazing staffing "

"Yes "

"We had a very pleasant stay overall. Wonderful location, nice room, very clean. Staff were consistently warm, attentive, and eager to help with anything we needed. Breakfast was another highlight. There was a great variety of options, with something for everyone, and everything we tried was fresh and well-prepared. The only challenge during our stay was the elevators. Maybe some of them were not in service? They were often very slow or crowded, which led us to take the stairs at one point from the 8th floor. Unfortunately, when we reached the second floor for breakfast, we found that the stairwell door was locked, which was a bit inconvenient. Avoid rush hour! That said, the excellent service and great breakfast made up for the small inconvenience, and I would still consider staying at Riu many times again."

"Good"

"Yes"

"The bathrooms need updating. The shower floor is chipping. There are cracks between the wall and floor of shower. There is water damage on the base of bathroom door. Which is "bubbling" up. One can see that instead of replacing door. It has been painted over repeatedly. The wall socket near the nightstand is a loose socket. It won't grip the plug. There was a stinch smell in the suite. As if the carpet needed to be cleaned. We has to buy an air freshener. The staff was wonderful."