"This was our second time staying at this hotel. Just like our first time the room was clean and had the amenities we needed. There was plenty of towels. The hotel front desk clerk named Hailey was very accommodating. My reserved room was nowhere close to my sister in law’s family and when I told Hailey this she was able to switch it to the next door of my sil’s room. I will definitely stay at this hotel on my next trip to Reno, especially because by the time we are back the elevators will be upgraded. "