I had a confirmed, paid booking, yet was told they were full despite rooms still being available online. Minutes later, I got a cancellation email blaming wildfires, while the hotel gave another excuse. I’d already stayed a couple nights, dealing with an unprofessional night receptionist and an uncleaned room they claimed was cleaned. Their part-time manager said he’d fix the issue and get back to me but never did. When I followed up, he hung up the call, clearly lacking the courage to speak to me,one of the poor places at all levels