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Reviews of Hotel Rapids

2.5 out of 5
Hotel Rapids
680 US Hwy 2 East, Grand Rapids, MN

Reviews

8.8

Excellent

Rating 10 - Excellent. 307 out of 522 reviews" "
Rating 8 - Good. 148 out of 522 reviews" "
Rating 6 - Okay. 45 out of 522 reviews" "
Rating 4 - Poor. 12 out of 522 reviews" "
Rating 2 - Terrible. 10 out of 522 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ryan

Stayed 1 night in May 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely charming, wonderful food and staff. Very Schitt’s Creek feel, in the best way!
Stayed 1 night in Mar 2024

6/10 Okay

Elizabeth

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Linda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Loved this place! Great accommodations, interesting food choices, helpful staff … NO complaints at all! Would stay again
Stayed 1 night in May 2024

8/10 Good

Sue

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property seems either new or updated. We were on the lower level, with access to the parking lot and our car right from our room (Motel style). It is very close to an intersection, so easy to find, however it does have traffic noise,(ear plugs are provided on the night stand next to the bed). There are blackout blinds on the windows. Room seemed small. Walls seem a little thin as could hear the neighbors. It did have a nice area with counter and lighted cabinets. Microwave and coffee maker were found in the cabinet. Nice corner work area. Shower included shampoo, conditioner and body wash in pumps on the wall. The Bistro, which is where you check in, offers salads, crepes and yogurt for breakfast. We did get a $10 breakfast voucher for each of us each day of our stay. Our opinon, a little too modern for our taste. Did like the breakfast vouchers and ease of location, easy in easy out, (at least in the of season)
Stayed 2 nights in May 2024

8/10 Good

Renee

Stayed 1 night in Apr 2024

10/10 Excellent

river

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Michelle

Stayed 2 nights in Apr 2024

10/10 Excellent

Joshua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and very accommodating
Stayed 1 night in Apr 2024

8/10 Good

Laura

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I like that they restored an old historic motel. The room was nice but I think they may need new carpeting. It had a musty smell. Overall we had an enjoyable stay. The staff is great!
Stayed 1 night in Apr 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how quiet and relaxing it was.
Stayed 2 nights in Apr 2024

10/10 Excellent

Celin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we walked in to an enthusiastic hello, to walking into our comfortable room, to having breakfast and chatting with the staff, we felt at home. It was probably one of the nicest places we’ve stayed because of the staff like Chloe and Katie. Even the other guest we chatted with made it feel like a home away from home. If you want something different than the typical cold environment of a chain hotel, this is definitely the place to go. It’s even pet friendly. Our breakfast of crapes and coffee were so tasty. They renovated the hotel with a nod to the past and future along with the touches of Finnish or Norwegian heritage that blended seamlessly. You have to check out the Yurt too! Highly highly recommend this place. In our books it gets a 10/5. Will definitely come back here.
Stayed 1 night in Apr 2024

8/10 Good

Gregory

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Julie

Stayed 1 night in Mar 2024

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern
Stayed 1 night in Mar 2024

2/10 Terrible

Muhammad Umerullah Khan

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was bad, no shampoo body wash in the bathroom, bathroom is toooo small
Stayed 3 nights in Mar 2024

10/10 Excellent

Michele

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has been updated. Oh my goodness Adorable
Stayed 1 night in Mar 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking in was very easy, staff was amazing. Taco bell across the parking lot, 10$ breakfast voucher for the morning,, crepes and coffee... its a win... shout out to front desk for being great!
Stayed 1 night in Mar 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good staff. Enjoyed my stay.
Stayed 2 nights in Feb 2024

10/10 Excellent

William

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

William

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Troy

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from HR on 2024/2/6
Thank you!

10/10 Excellent

Britt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Anastasia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Jay

Stayed 1 night in Jan 2024

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying here!
Stayed 1 night in Dec 2023
Response from HR on 2024/1/5
Thanks so much!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from HR on 2024/1/5
Thank you for your review.

10/10 Excellent

Mary Cathryn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay
We always enjoy our stay at the Hotel Rapids. The staff is so friendly, the rooms are nice and the crepes are delicious.
Stayed 3 nights in Dec 2023
Response from HR on 2023/12/28
Thank you very much Mary!

10/10 Excellent

Scott, Marquette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint, retrofitted, older motel with great charm and appeal, really enjoyed my time plus sharing a beer with other guests
Stayed 1 night in Dec 2023
Response from HR on 2023/12/7
Thank you!

10/10 Excellent

Cathy

Stayed 1 night in Dec 2023
Response from HR on 2023/12/28
Thank you for the 5 stars!

10/10 Excellent

laura

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Nov 2023
Response from HR on 2023/11/27
Thank you!

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Phillip

Liked: Cleanliness, property conditions & facilities
Kind of hip and trendy. Crepes are the only thing on the menu.
Stayed 1 night in Nov 2023
Response from HR on 2023/11/27
Thanks for the review! I'm sorry you missed the salads, hearty grain bowls, toats, oats, handcrafted coffee and cocktails!

10/10 Excellent

Steven

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Traffic noise started about 5:30 but everything else was good
Stayed 1 night in Nov 2023
Response from HR on 2023/11/27
Thanks for staying with us! Yes, Grand Rapids is a vibrant little city and being downtown there is some traffic noise.

10/10 Excellent

Jessica

Stayed 1 night in Nov 2023
Response from HR on 2023/12/7
Thank you!

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Beautiful updates and very friendly staff. Convenient location. However, our room needed a good clean. Blankets were stained, bed skirt was dirty, hair in the shower, bathroom door was dirty, air filter needed to be changed a long time ago, and one of the rugs was torn and should have been thrown away. I was disappointed because it really could have been nice but I can't get over sleeping in someone else's grime.
Stayed 1 night in Nov 2023
Response from HR on 2023/11/27
Thanks for the feedback. We are always working to make the hotel better and better. We will work on and address the concerns you brought up.

10/10 Excellent

Frank

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from HR on 2023/11/1
Thank you!

10/10 Excellent

Madi

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed with our toddler for a little family vacation. We all loved it! Our toddler just loved walking around the room, small but cozy and just enough room for us! The location was very modern, unique, and all the staff were fantastic! The $10 breakfast vouchers were an absolute steal! There was a great variety for crepes and yogurt bowls, amazing coffee, and great adult drinks for the evening. Our server for breakfast even remembered our coffee orders from the morning before as well as our toddler’s name! We loved, loved, loved it! My husband and I want to come back in the spring for an anniversary trip!
Stayed 2 nights in Oct 2023
Response from HR on 2023/10/26
Wow Madi, THANK YOU! We love making sure our guests visits are great and love hearing that you will be returning in the spring! Looking forward to your next visit.

10/10 Excellent

Kirsten

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely renovated, clean, friendly service, good breakfast. Only negatives were Bed was way too soft and parking was a bit disorganized. Will definitely stay there again and recommend to friends & family.
Stayed 1 night in Oct 2023
Response from HR on 2023/10/25
Thanks for the feedback! Thank you for staying with us and we look forward to your next visit.

8/10 Good

Gary

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from HR on 2023/10/25
Thank you!

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room with a couple improvements needed
Nicely remodeled motel. We have a very nice room with plenty of space for us. It was furnished with a small table and 2 chairs, a separate 'living room' chair and two queen beds. The beds are on the softer side usually some I like, but the one we used sagged a little front to back. Bathroom was well stocked, although the water in the tub dripped. There was a convenience 'kitchen' with microwave, Keurig coffee maker (coffee supplied, standard packets of sugar, powder creamer, stir stick, napkin), toaster, small refrigerator/freezer combo (very good freezer) and two luggage rack (definitely a plus).
Stayed 1 night in Oct 2023
Response from HR on 2023/11/1
Thanks for staying with us and your feedback.

8/10 Good

Eduardo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent price, comfortable bed. Only sugestion is to install a stronger light in the shower.
Stayed 3 nights in Oct 2023
Response from HR on 2023/10/22
Thanks for the feedback and review!

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from HR on 2023/10/17
Thanks for the review!

10/10 Excellent

Beverly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from HR on 2023/10/16
Thank you!

8/10 Good

Carol

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Glad to find dog friendly hotel that wasn't a chain, this one with personality plus. The salmon/caper crepe was superb!
Stayed 2 nights in Oct 2023
Response from HR on 2023/10/16
Thank you! We love dogs at HR!

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything into studio!
We enjoyed our stay visiting family. They found a way to put everything needed into a remodeled studio. Vouchers for breakfast were great.
Stayed 2 nights in Oct 2023
Response from HR on 2023/10/16
Thanks for your review!

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Nice little place. Very well updated. A bit noisy due to highway traffic. Would definitely stay here again.
Stayed 1 night in Oct 2023
Response from HR on 2023/11/1
Thank you!

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from HR on 2023/10/11
Thank you for the five star review!