Horrible property. Will never stay again. How do i contact someone to have the issue we encountered resolved?
David
於 2025 年 7 月住了 2 晚
2/10
rooms are dirty and bathroom looks like it has not been cleaned for awhile pool only goes up to 4 feet and my daughter stepped on sharp objects in pool breakfeast is only cold ceral and very old doughnut wholes we left a day early because we did not feel safe hotel was supposed to refund my extra night never did there were people in the parking lot all night drinking doors have to be slammed to shut all the way staff was not trained the first thing i saw walking into the room was a busted smoke alarm that would not stop beeping someone stole the batteries out of the remote for the tv
karen
於 2025 年 7 月住了 3 晚
2/10
Already said
stephanie m
於 2025 年 6 月住了 2 晚
4/10
I like the 🛏️ is comfortable, but under the bed around the frame is so dirty. The microwave is not working I told them twice they said I called someone in , but no one come/coffee maker is not working ,the bathtub have ink around the tub. I check in they say free pet . And she told me deposit $50. I asked her why ?she said hotel rules. When I check out, he told me ,I have to pay $50 for two nights for my pet and I told him when I check in you’ll say different way and I check out you’ll say different , I told him what kind of business is it?and he pointed the sign at the door in front of the office but when I check in I didn’t see any sign pet $ 25 ,told him I want my deposit back and he say he gonna take my deposit for my pet .don’t ever ever come into that hotel again I swear to God . 255 28th st sw Grand Rapids Michigan
Rachel
於 2025 年 7 月住了 2 晚
2/10
the hotel was on our route.
bathroom lights were attractive
the bathroom needs to be torn out and redone
i chose not to shower because the tub was nasty and i had recent brain surgery
Jane
於 2025 年 7 月住了 1 晚
8/10
Not a bad hotel but the location is very iffy… it’s right on 28th street with a lot of questionable people walking around and hanging out in the parking lot. Don’t leave any valuables in your car.
Pate
於 2025 年 6 月住了 1 晚
6/10
Very limited breakfast. Not very many choices. Was a really noisy place. Couldn't get much sleep.
Erin
於 2025 年 7 月住了 1 晚
2/10
No towels, faucet was broken, water in the wash basin did not drain, carpets were wet, wifi did not work, poor breakfast
Frank
於 2025 年 7 月住了 1 晚
4/10
The carpeting in the hallways was filthy. You could see dirt tracks come from the elevators like they've never vacuum or shampoo the carpets. The rooms appear to be renovated but the tubs look like they were from the 1960s and dirty. There was homeless people loitering in the parking lot.
Jim
於 2025 年 6 月住了 1 晚
2/10
Did not feel safe. Didn’t even end up staying there a full hour. Do not recommend.
Jennifer
於 2025 年 6 月住了 1 晚
10/10
Marylou
於 2025 年 6 月住了 1 晚
10/10
Cedric
於 2025 年 6 月住了 1 晚
6/10
Property is rough! Price says it all !
Michael
於 2025 年 6 月住了 1 晚
4/10
Draven
於 2025 年 6 月住了 1 晚
6/10
Their representatives hung up on me twice when trying to set up an early check in. And the hotel did not answer the phone.
Lisa Marie
於 2025 年 6 月住了 1 晚
2/10
We checked in at two and checked out at three. The Baymont is actually the days inn, as They are the same property. The ceiling was falling apart. The bathtub was falling apart. And the floorboard under the toilet was leaking water. Absolutely disgusting I would not recommend.
Ethan
於 2025 年 6 月住了 1 晚
8/10
It was nice having an indoor pool to swim. It was a short drive to the Van Andel Arena. But the breakfast could’ve been better.
Matthew
於 2025 年 6 月住了 1 晚
2/10
shanita
於 2025 年 6 月住了 1 晚
2/10
This is so awful. There were bullets in the parking lot, the windows don’t close and lock. The air conditioner didn’t work. They would not move us to another room. So we went to another hotel.
STEPHANIE
於 2025 年 6 月住了 1 晚
4/10
The hotel is a Days Inn and Baymont Combined - which is fine- however the amenities listed are not up to date. The breakfast is just bagels and donuts, again, totally fine. The Baymont room was fine, shower was dirty, but beds were clean and comfortable. The pool is upstairs in a musty room, there is no hot tub. Overall, would stay again if I simply needed somewhere to sleep, but nothing else.
Hayleigh
於 2025 年 6 月住了 2 晚
10/10
It was a nice room, very comfy bed. But i didnt like the bathroom,very small and looks like it didnt match the room itself.
Rebecca
於 2025 年 6 月住了 1 晚
10/10
claude
於 2025 年 6 月住了 1 晚
2/10
The bathroom was dirty, no drain stop in the tub, the pool area gate didn’t latch and bathrooms in the pool area where nasty. The staff was unhelpful the tv didn’t work went to the front desk 3 times and still no tv to work. Did not even send maintenance to see what the issue was after already getting new batteries.You could hear everyone in the hall and other rooms. No towels in the pool area. Multiple people where complaining upon check out. When I informed the staff she did not know what to do besides say sorry for any issues and looked at me as if she wasn’t listening. The only good part about the staff and the experience was the man who was in the “kitchen” area who gave my children cereal in the bag.
Crystal
於 2025 年 6 月住了 1 晚
8/10
Ralph
於 2025 年 6 月住了 1 晚
2/10
Looked liked someone puked In the sink the toilet was clogged. Breakfast was cereal and bagels. Said they would take care of me and give me a discount. They didn’t so had to confront them before I left. It was a nightmare