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Reviews of Cleopatra Hotel

3 out of 5
Cleopatra Hotel
34, Jangbaek-ro, Ilsandong-gu, Goyang, Gyeonggi

Reviews

6.0
Rating 10 - Excellent. 2 out of 31 reviews" "
Rating 8 - Good. 11 out of 31 reviews" "
Rating 6 - Okay. 8 out of 31 reviews" "
Rating 4 - Poor. 3 out of 31 reviews" "
Rating 2 - Terrible. 7 out of 31 reviews" "

5.6/10

Cleanliness

6.6/10

Staff & service

8.0/10

Amenities

6.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Lloyd

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was close to a subway station and there was a coffee machine in the lobby which you could use freely. the rooms had internet.
Stayed 6 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Great customer service
I stayed at this hotel because it was convenient to a meeting I had early the next morning and it was reasonably priced. The room was clean and sufficient. This is not a luxury hotel but, for the price I would stay again. Hallways smelled like smoke but, the room did not so I was happy. The staff was very nice, when I arrived the garage was full so they valet parked my car. And to talk about service, the next morning when we got in the elevator they must have cameras because 30 seconds after we got out of the elevator, my car was up front. They offered us extra towels, free bottled water and the room was equipped with an air purifier. Great place for the price.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Stayed 2 nights in Sep 2018
Response from 지배인 on 2018/11/1
저희 호텔을 이용해주셔서 진심으로 감사드립니다. 더 쾌적하고 좋은 호텔이 될수 있도록 노력하겠습니다.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Not bad.
Stayed 1 night in May 2018

8/10 Good

Dennis Anthony, Phillippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Location is so perfect for us.
Relaxing and Fun. Easy to go anywhere because of its proximity to the substation,very accessible. One of the nice hotel getaway with family.

8/10 Good

JAERUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
하루 잘 지냈습니다...객실이 더울정도로 따뜻했습니다~
Stayed 1 night in Nov 2021

4/10 Poor

AIRI

Stayed 1 night in Jun 2021

10/10 Excellent

Yongjong

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from 장진용 on 2020/11/13
감사합니다. 편안한 쉼이 되셨다니 기쁩니다. 항상 건강하시고 즐겁고 행복한 여행이 되시길 바랍니다. 클레오파트라호텔 드림

8/10 Good

eun beom

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2020

2/10 Terrible

Byong yong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveler

Business traveler
출장시 이용
출장시 위치 때문에 이용했는데, 저로서는 편리한 선택이었습니다.
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveler

Stayed 2 nights in Nov 2019

6/10 Okay

Jaeyel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

ＲＳ, JAPAN

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
申し分ないホテルでした
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
담배냄새 좋아하시는 분들 추천!
담배냄새 최악 심지어 냉장고도 안돌아가서 8월의 더운 여름에 미지근한 물먹음
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
조금비싼 모텔같은 호텔
외부에 비해 객실은 오래된 느낌. 냄새도 그렇고 금연객실인데 입실해서 휴지통을 보니 빈담배깍이 들어있네요 ㅡㅡ. 단, 주변에 비해 조금 저렴 합니다.
Stayed 1 night in Jun 2019

4/10 Poor

park

Disliked: Cleanliness, staff & service, property conditions & facilities
방에서 담배냄새나고 별로입니다. 3만원 수준의 모텔이라 생각하심 될듯요. . . . . .
Stayed 1 night in Mar 2019

8/10 Good

jae-yang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
ラブホテルですがビジネス用途でも利用可。朝の6時に上の階の掃除機の音で目覚めました。ラブホなので窓がないです。
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Oct 2018
Response from 지배인 on 2018/11/1
저희 호텔을 이용해 주셔서 진심으로 감사드립니다. 더 좋은 서비스를 제공해드릴수 있도록 최선을 다하겠습니다.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
냄새가 심한 모텔이네요..
가족여행시 이용했는데..모텔이네요.. 냄새가 엄청나고 창문도없고 답답하고.. 특실이라고 예약했는데도 엉망이었네요.. 냄새가 심해서 잠을 못잤어요..
Stayed 1 night in Aug 2018

6/10 Okay

DAEUN

Liked: Staff & service, property conditions & facilities, room comfort
가격대기 괜찮음
나름 깔끔하고 출장때문에 갔는데 괜찮았어요.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
離KINTEX不遠
我訂的是非吸煙房，房間內卻有煙灰缸而且煙味非常重，尋問前台得到的答案是他們沒有非吸煙房。我拿訂房確認單給他看上面明白寫著non smoking room, 前台人員只是對我搖頭，甚至因為有其客人進來時要求我離開。我得罪誰了。

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
am I a customer?
We stop by the hotel in the morning to store my baggage and found out their booking record in their system was different from Expedia, I asked them to check with Expedia and will come back to check in the evening. Can you imagine what happen then. The employee did not check with Expedia proactively and treat us like we are doing something wrong, They keep us wait for hours to check in.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service
took 5 hours to check in
It took us 5 hrs to check in due to their record (confirmation numbers) was different from Expedia's. if you do not speak Korea, better not to try.

2/10 Terrible

Man young, 서울

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
호텔 로비의 불친철및 내부 청결도가 아주 최악임. 호텔이 아니라 모텔 하급수준 주위에 유흥주점이 많아 대실위주로 운영 되는듯하고 시트나 베게도 청결상태가 너무 더러움

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
룸컨디션이 엉망.
엄마와 일산에 볼일이 있어서 올라와 하룻밤을 지내기위해 이곳의 트윈룸을 예약했는데, 방에 들어서는순간 룸 컨디션에 기분이 상했습니다. 엄마가 그냥 잠만 자니깐 괜찮다고 하셔서 따로 방을 바꿔달라하지는 않았지만, 룸안에 이곳저곳에 쌓인 먼지부터, 심지어 침대 위에 먼지까지, 그리고 밤새 욕조에서 들리는 이상한 모터 소리까지, 돈이 아까울지경이었습니다. 다신 이곳에서 머물고 싶지 않네요.

6/10 Okay

Verified traveler

Disliked: Cleanliness
좋지도 나쁘지도 않은...
시설은 모텔과 비슷한 정도였습니다 냉장고는 제대로 작동하지 않아 물이나 음료가 미지근했구요 객실 청결도는 글쎄요...딱히 더러운건 아니지만 그래도 깨끗하지도 않았습니다 전체적으로 나쁘지는 않지만 딱히 뭐가 좋다 할것도 없는 보통 정도였습니다

8/10 Good

DAEUN, 대구광역시 수성구

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
괜찮은 편
2박 3일 묵기에 편하고 괜찮았습니다.

8/10 Good

kim, seoul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
지하철역에서 가까워요
나름편리하고 방도넓고 괜찮았습니다! 냉방시설도 정말 좋습니다 들락날락하기도 편하고 샤워시설도 정말준수하네요 다시한번가도괜찮을거같다고생각합니다