The moment I turned on the faucet in the sink to brush my teeth, the water started backing up within 3 seconds. Dirty water with a clogged pipe, water couldn’t even go down the pipe. The entire place is like a very cheap motel. I left immediately. The online photos of the place were deceptive.
Tinisha
於 2025 年 8 月住了 3 晚
2/10 很糟糕
Christina
2025 年 7 月 20 日
不喜歡:員工素質
We played the gambling machines and my boyfriend got called a professional gambler because he hit on the machines. Then the receptionist was on tue phone saying she will tell us to leave. I confronted her and she said if my card declined because i paid with card amd not the cash we won from the machines. We went to another place to stay. They carged my card and im still waiting to get my refund.
Christina
於 2025 年 7 月住了 2 晚
6/10 一般般
Jeffrey
2025 年 7 月 20 日
喜歡:整潔度和員工素質
不喜歡:設施服務
Very rustic but price was right,
Jeffrey
於 2025 年 7 月住了 1 晚
10/10 有夠讚
María e
2025 年 7 月 20 日
Good atention
María e
於 2025 年 7 月住了 1 晚
6/10 一般般
Susan,Lebanon
2025 年 7 月 10 日
Susan
於 2025 年 7 月住了 1 晚
2/10 很糟糕
Anthony
情侶出遊, 寵物同遊
2025 年 7 月 10 日
不喜歡:整潔度、設施服務和住宿環境和硬體
Across the board, it was an bad experience staying here.
I checked out after the first day and didn’t stay the second day because of a sudden personal emergency.
So I asked the owner or manager to try to get me a refund for the second day booking and they told me to deal about it with Expedia.
So I called Expedia all they did was send me two emails so far telling me that the situation is still pending according to the Pocono Hotel and Spa.
That doesn’t make sense because they told me already at the hotel they will not refund me for the second day. That I had already paid and booked for through Expedia.
And I’m still waiting for an answer on that one for me from either Expedia or hotel.
Like I said, it was a personal, family emergency of why we left and the hotel management knows that and knows why.
It would be nice if I can at least get a credit for the $108 I paid for the booking or a full refund.
Which ever they want to do.
Anthony
於 2025 年 7 月住了 2 晚
8/10 不錯哦
Natashs
情侶出遊
2025 年 6 月 29 日
喜歡:員工素質、設施服務和住宿環境和硬體
See u soon
Natashs
於 2025 年 6 月住了 2 晚
2/10 很糟糕
Joseph
家庭旅遊
2025 年 6 月 23 日
不喜歡:整潔度、設施服務和住宿環境和硬體
The worst filthy dirty bugs everywhere
Joseph
於 2025 年 6 月住了 1 晚
2/10 很糟糕
Monica
情侶出遊
2025 年 6 月 23 日
不喜歡:整潔度、設施服務和住宿環境和硬體
Nobody should ever stay at this property. And you should never be recommending it to anybody.
Monica
於 2025 年 6 月住了 1 晚
8/10 不錯哦
Charles
情侶出遊
2025 年 6 月 8 日
喜歡:整潔度、員工素質和住宿環境和硬體
Beautiful scenery, quiet and peaceful
Charles
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Miguel
情侶出遊
2025 年 6 月 3 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent place to get off and away from the city.
Miguel
於 2025 年 5 月住了 3 晚
6/10 一般般
Gayle
2025 年 5 月 3 日
喜歡:整潔度和員工素質
We liked the location and the staff who were very welcoming.
The beds were uncomfortable and the room smelled of urine.
Otherwi
Gayle
於 2025 年 5 月住了 1 晚
2/10 很糟糕
carolyn
2025 年 5 月 2 日
carolyn
於 2025 年 4 月住了 3 晚
10/10 有夠讚
Cara
2025 年 4 月 30 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Cara
於 2025 年 4 月住了 2 晚
8/10 不錯哦
robert,Woodbine
情侶出遊, 寵物同遊
2025 年 4 月 29 日
喜歡:員工素質
My wife and I recently planned a quick weekend getaway. We choose Pocono Mountain resort and spa for a couple of reasons.
1. Dog freindly. (They were very accommodating for traveling with our four legged member of our family.)
Close to other things in area we have done in the past. (Everything seemed to be around 25-30 minutes which we didn't mind with the wonderful Mountain veiws)
3 reasonable price
This is not the Hilton so don't expect it. If grandmom said come stay at my cabin in the mountains this place has that vibe. The staff and owner are nice and very sociable. The place is far from perfect and dated but thats what gives it its character. We are already planning our next trip back we loved it.
robert
於 2025 年 4 月住了 2 晚
6/10 一般般
JOSE
2025 年 4 月 27 日
喜歡:員工素質
Is very antique it’s not updating
JOSE
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Laquonah
2025 年 4 月 20 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Laquonah
於 2025 年 4 月住了 1 晚
6/10 一般般
Angel
2025 年 4 月 12 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Angel
於 2025 年 4 月住了 1 晚
2/10 很糟糕
Kathy
2025 年 4 月 7 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Totally miss represented. Took 15 minutes to find someone to let me in to begin with. Piles of garbage on the property. If I hadn’t been so tired, I would have left. As there were only thin doors with no deadbolt or chain, I felt a little unsafe. To sum it up: a dump.
Kathy
於 2025 年 4 月住了 1 晚
10/10 有夠讚
William
2025 年 3 月 25 日
William
於 2025 年 3 月住了 3 晚
10/10 有夠讚
Samantha
2025 年 3 月 22 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Samantha
於 2025 年 3 月住了 1 晚
8/10 不錯哦
John
2025 年 3 月 2 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice Experience
There was a great view of the lake, a place for a bike ride. And a Park near by. Things in side where cozy, and comfortable.
John
於 2025 年 3 月住了 1 晚
10/10 有夠讚
Michael
家庭旅遊
2025 年 2 月 28 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I could not have been happier stepping back in time. The accommodations are commensurate with the price I paid. The relics and old world charm of this place can easily be compared negatively when put up against a chain hotel, but the experience was itself a part of the journey. I will definitely stay again
Michael
於 2025 年 2 月住了 1 晚
10/10 有夠讚
Paula
2025 年 2 月 19 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Snow Shoeing in the Poconos
Loved having the hot tub in our room!
The location was great and had easy access to lakes and trails for snow shoeing