Outdoor pool

Reviews of Motel 6 Goleta, CA - Santa Barbara

2 out of 5
Motel 6 Goleta, CA - Santa Barbara
5897 Calle Real, Goleta, CA

Reviews

7.6

Good

Rating 10 - Excellent. 347 out of 1007 reviews" "
Rating 8 - Good. 322 out of 1007 reviews" "
Rating 6 - Okay. 142 out of 1007 reviews" "
Rating 4 - Poor. 87 out of 1007 reviews" "
Rating 2 - Terrible. 109 out of 1007 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Jenny

Liked: Cleanliness, staff & service
Great! Friendly staff, clean rooms. It’s just not fancy but a good night sleep
Stayed 2 nights in Apr 2024
Response from Sophia CSR on 2024/5/2
Dear Guest,Thank you for your kind words! We're delighted to hear that you found our staff friendly, rooms clean, and had a good night's sleep during your stay. Your satisfaction is our priority, and we strive to provide a comfortable and enjoyable experience for all our guests. We look forward to welcoming you back in the future!

2/10 Terrible

Kaihui, Torrance

Disliked: Staff & service, property conditions & facilities
Bright light outside the window kept me awake
Stayed 1 night in Apr 2024
Response from Sophia CSR on 2024/5/1
Dear Guest,Thank you for choosing to stay with us. Your concerns have been noted and forwarded to our team for improvement. We hope your next visit will be better than the previous one.

2/10 Terrible

Alma

Traveled with family
Disliked: Cleanliness
The bathroom is to dirty
Stayed 1 night in Apr 2024
Response from Sophia CSR on 2024/5/1
Dear Guest,Our apologies for any issues in cleanliness that you encountered. Rest assured, your concerns will be noted and inspected by our housekeeping team. We would value another chance to impress you and we wish you safe travels.

6/10 Okay

Hilda

Traveled with family
Liked: Staff & service
Disliked: Amenities
The young man who welcomed us was friendly and very helpful, getting a warm welcome at a Motel 6 was a nice treat!
Stayed 1 night in Apr 2024
Response from Sophia CSR on 2024/4/30
Dear Guest,Thank you for your kind words! We're delighted to hear about your positive experience with our team. Your feedback motivates us to keep up the good work. We look forward to serving you again soon!

4/10 Poor

Joseph

Business traveler, Traveled with partner
Disliked: Amenities, property conditions & facilities
Room was in disrepair and smelled of sewage
Stayed 2 nights in Apr 2024
Response from Sophia CSR on 2024/4/29
Dear Guest,We apologize for the unpleasant experience you encountered in your room. Your feedback is crucial, and we will address these issues promptly to ensure a more comfortable and enjoyable stay for our guests in the future. We hope to serve you better next time.

10/10 Excellent

lazaro

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent motel,
Stayed 1 night in Apr 2024
Response from Sophia CSR on 2024/4/29
Dear Guest,Thank you for your valuable opinion regarding our hotel. We strive to do our very best by accommodating every one of our guests. Our Team hopes to see you again soon and to impress you with our continued improvements.

10/10 Excellent

Averi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Feb 2024
Response from Sophia CSR on 2024/4/28
Dear Guest,Thank you for an excellent 5-star rating. We are glad that you had a nice stay with us and we always welcome our guest's ideas and suggestions. We would love to host you again.

8/10 Good

Kirk

Stayed 2 nights in Mar 2024
Response from Sophia CSR on 2024/4/28
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

10/10 Excellent

Sofia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
definitely worth the $ we paid, if anything it was just a little bit expensive. room was clean and sheets smelled nice, check in was easy as well!
Stayed 3 nights in Apr 2024
Response from Sophia CSR on 2024/4/22
Dear Guest,We're glad to hear that you found value in your stay and that you had a pleasant experience with us. Thank you for your positive feedback about the cleanliness, comfortable bedding, and smooth check-in process. We hope to welcome you back in the future!

8/10 Good

Jette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sophia CSR on 2024/4/15
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

8/10 Good

Sinai

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great;
Stayed 1 night in Apr 2024
Response from Sophia CSR on 2024/4/14
Dear Guest,Receiving compliments from our guests for our dedicated staff is always a delight, and we can't wait to pass along your compliments. Thank you for choosing us. We look forward to sharing another exceptional experience when your adventures bring you back our way.

10/10 Excellent

Mary I

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay at this hotel when we visit our daughter becaude we fly in & our of SBA Airport. It's convenient, close, with a great Chinese restaurant just steps away.
Stayed 1 night in Apr 2024
Response from Sophia CSR on 2024/4/12
Dear Guest,We're delighted to hear that our hotel serves as a convenient and comfortable option for your visits. We're glad you enjoy the nearby dining options as well. We appreciate your loyalty and look forward to hosting you during your future visits to the area.

8/10 Good

Megan

Stayed 2 nights in Apr 2024
Response from Sophia CSR on 2024/4/28
Dear Guest,Thank you for your stay and rating. I hope that you enjoyed your stay with us, and your next stay is just around the corner. Please reach out to us if there is anything we can help you with for your next visit.

8/10 Good

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very centrally located. Close to stores and restaurants. Check in was easy. Front desk staff was nice. Room was clean. Rooms are very small.
Stayed 2 nights in Apr 2024
Response from Sophia CSR on 2024/4/8
Dear Guest,We appreciate your positive feedback regarding our front desk staff and are glad to hear that you found your room clean and location convenient. We will always ensure that we keep delighting you with our facilities and services. Our team is looking forward to hosting you again soon!

8/10 Good

Ryan

Liked: Cleanliness, staff & service
Simple, clean, cheap
Stayed 2 nights in Apr 2024
Response from Sophia CSR on 2024/4/7
Dear Guest,Thank you for your valuable opinion regarding our hotel. We strive to do our very best by accommodating every one of our guests. Our Team hopes to see you again soon and to impress you with our continued improvements.

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Mar 2024
Response from Sophia CSR on 2024/3/30
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

2/10 Terrible

Fredi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sucks
Stayed 1 night in Mar 2024
Response from Sophia CSR on 2024/3/27
Dear Guest,We are sad to see this rating and review and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

4/10 Poor

YEHUDA

Liked: Staff & service
Disliked: Property conditions & facilities
Very basic . Yet not so cheap. No coffee machine of any kind. Office offers "coffee" in thermos from 6 to 10 but it's super diluted and barely warm. Staff is nice though
Stayed 3 nights in Mar 2024
Response from Sophia CSR on 2024/3/26
Dear Guest,Your voice is valuable to us in our continued efforts to provide every guest with an enjoyable experience. Your concerns have been noted and forwarded to our team for improvement. We hope that you will reconsider staying with us in the future.

8/10 Good

Kirk, La Veta

Liked: Cleanliness, staff & service, property conditions & facilities
The room was small, but everything was clean and fresh. There is some highway noise.
Stayed 3 nights in Mar 2024
Response from Sophia CSR on 2024/3/26
Dear Guest,We're glad to hear that you found your room clean and comfortable. We continuously strive to enhance our facilities, and your input will be taken into consideration. We hope to welcome you back in the future for an even more enjoyable stay.

10/10 Excellent

Joe

Great place
Stayed 1 night in Mar 2024
Response from Sophia CSR on 2024/3/21
Dear Guest,A hearty thanks for your review. We are so glad we were able to provide you with such a wonderful experience and if you have any further feedback or suggestions regarding your stay, please write to us.

2/10 Terrible

Fredi

Traveled with partner
Disliked: Cleanliness, staff & service
Terrible service
Stayed 1 night in Mar 2024
Response from Sophia CSR on 2024/3/20
Dear Guest,We are sad to see this rating and review and would like to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

8/10 Good

Bridgette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe.
Stayed 1 night in Mar 2024
Response from Sophia CSR on 2024/3/18
Dear Guest,Providing you with a clean and safe experience was our pleasure. We are committed to consistently delighting you with our facilities and services, and we eagerly anticipate hosting you again soon!

10/10 Excellent

Thomas

Traveled with family
So far so good!
Stayed 1 night in Mar 2024
Response from Sophia CSR on 2024/3/18
Dear Guest,We appreciate your comments regarding your recent stay and appreciate your wonderful feedback! It’s always a delight to hear positive experiences from guests like you. We hope to have the chance to serve you again on your next visit.

6/10 Okay

Debaditya, San Diego

Liked: Cleanliness
This is probably my 5th/ 6th stay. Rooms like 104 is extremely noisy being on the side of the freeway despite door and window closed. W-Fi is very poor or non existent. Even personal hotspots do not work.
Stayed 1 night in Mar 2024
Response from Sophia CSR on 2024/3/13
Dear Guest,Thank you for your stay. We apologize for the inconvenience you faced. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. And we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

8/10 Good

Angel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Personal very helpful and corteous
Stayed 1 night in Mar 2024
Response from Sophia CSR on 2024/3/9
Dear Guest,We truly appreciate your feedback regarding our staff. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

8/10 Good

Peter

Traveled with partner
Liked: Cleanliness, property conditions & facilities
It was conveniently located. The beds were comfortably. However the bathrub and shower curtain left a little to be desired. They could have been cleaner. It was a bit pricey for what you get. But overall it was ok
Stayed 1 night in Mar 2024
Response from Sophia CSR on 2024/3/4
Dear Guest,Appreciate your rating and review. We will always ensure that we keep delighting you with our facilities and services. And we will surely forward your valuable feedback to our team for improvements. Our team is looking forward to hosting you again soon!

10/10 Excellent

Laura Erika

Liked: Staff & service, property conditions & facilities
Staff was nice and friendly
Stayed 1 night in Feb 2024
Response from Sophia CSR on 2024/2/28
Dear Guest,Thank you for an excellent 5-star rating. We appreciate you complimenting our staff. We are glad that you had a nice stay with us and always welcome our guest's ideas and suggestions. We would love to host you again.

10/10 Excellent

Bryan

Traveled with group, Business traveler, Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and neat and they let us party
Stayed 6 nights in Feb 2024
Response from Sophia CSR on 2024/2/27
Dear Guest,We can't thank you enough for your five-star rating of our hotel. We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable, and convenient experience. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

10/10 Excellent

Kathryn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodations & low price were appreciated!! Motel 6 has come along way toward the best in last 15 years:) Thank you for "leaving the light on"!:)
Stayed 2 nights in Feb 2024
Response from Sophia CSR on 2024/2/26
Dear Guest,We appreciate your comments regarding your recent stay and appreciate your wonderful feedback! It’s always a delight to hear positive experiences from guests like you. We hope to have the chance to serve you again on your next visit.

8/10 Good

Alicia

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024
Response from Sophia CSR on 2024/2/26
Dear Guest,We appreciate the 4-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We would love to host you again.

8/10 Good

andrea

Liked: Cleanliness, staff & service
Needs a power wash
Stayed 2 nights in Feb 2024
Response from Sophia CSR on 2024/2/22
Dear Guest,Appreciate your rating and review. We will always ensure that we keep delighting you with our facilities and services. And we will surely forward your valuable feedback to our team for improvements. Our team is looking forward to hosting you again soon!

10/10 Excellent

Sahir, Fremont

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Noisy very close to main roads and high way
Stayed 1 night in Feb 2024
Response from Sophia CSR on 2024/2/20
Dear Guest,Thank you for taking the time to share your wonderful rating. However, we regret the inconvenience faced by you regarding the unwanted noise from the highway. We hope that you will consider staying with us again.

6/10 Okay

Pratick

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No microwave in the facility or in the room.
Stayed 1 night in Feb 2024
Response from Sophia CSR on 2024/2/19
Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 Excellent

Latricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location near UCSB, food, shopping.
Stayed 2 nights in Feb 2024
Response from Sophia CSR on 2024/2/19
Dear Guest,Thank you for choosing us for your recent stay. We are glad that you were pleased with our convenient location. We will always ensure that we keep delighting you with our facilities and services. Our team is looking forward to hosting you again soon!

10/10 Excellent

Xien

Stayed 1 night in Feb 2024
Response from Sophia CSR on 2024/3/21
Dear Guest,Thank you for your 5-star ratings. We are feeling blessed to have you as our guest. It's our passion to provide our customers with exceptional refuge and service. See you soon!

10/10 Excellent

Eriky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Sophia CSR on 2024/2/16
Dear Guest,Thank you for an excellent 5-star rating. We are glad that you had a nice stay with us and always welcome our guest's ideas and suggestions. We would love to host you again.

2/10 Terrible

Lionel

Stayed 1 night in Feb 2024
Response from Sophia CSR on 2024/3/21
Dear Guest,It is disheartening to see this rating. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

10/10 Excellent

Ryan

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my wife stayed here for the first time on our honeymoon.
Stayed 7 nights in Jan 2024
Response from Sophia CSR on 2024/2/8
Dear Guest,We were delighted to be your hosts recently, thank you for choosing to stay with us. It is heartwarming to receive a 5-star rating from our guests. We are glad that you had a nice stay with us. Our Team is looking forward to serving you again on your future travels.

10/10 Excellent

Anthony

Liked: Staff & service
Wonderful
Stayed 1 night in Jan 2024
Response from Sophia CSR on 2024/2/5
Dear Guest,We are happy to see this 5-star rating and positive review. Our Team values your business and appreciates you choosing us. We hope to have the chance to serve you again on your next visit.

8/10 Good

Raphael Del

Stayed 1 night in Feb 2024
Response from Sophia CSR on 2024/3/21
Dear Guest,Your business is very important to us and we value your rating. We hope we delighted you with our services and facilities. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seems recently remodeled, very nice for the price
Stayed 1 night in Jan 2024
Response from Sophia CSR on 2024/2/2
Dear Guest,Thank you for your valuable opinion regarding our hotel. We strive to do our very best by accommodating every one of our guests. Our Team hopes to see you again soon and to impress you with our continued improvements.

10/10 Excellent

ARMANDO

Stayed 1 night in Jan 2024
Response from Sophia CSR on 2024/3/21
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

2/10 Terrible

Barrie

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
motel 6 - worth $6.00 Very crummy, although clean
Stayed 1 night in Jan 2024
Response from Sophia CSR4 on 2024/1/25
Dear Guest,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to have a bad experience. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. And we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

2/10 Terrible

Camille

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Sophia CSR on 2024/1/22
Dear Guest,We are sad to see this 1-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.

6/10 Okay

Ramon, Santa Barbara

Liked: Staff & service
Stayed 1 night in Jan 2024
Response from Sophia CSR on 2024/1/20
Dear Guest,We appreciate your business and your time for rating your stay. If you wish, you can share your experience in detail and let us know about the pros and cons. We welcome our guest's feedback, both positive and negative, to improve our services.

8/10 Good

Jose Patricio

Stayed 2 nights in Jan 2024
Response from Sophia CSR on 2024/1/18
Dear Guest,Thanks for sharing your rating. We hope we delighted you with our services and facilities. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.

8/10 Good

Leslie, Victorville

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Everything was well except the front desk employee. No greeting when walked in, she almost didn’t say anything except verifying me. Maybe a little more customer friendly?.
Stayed 1 night in Jan 2024
Response from Sophia CSR on 2024/1/15
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Besides this, for concerns like unfriendly staff, we have passed your note to our team for enhancements. We hope you will choose us again in the future.

2/10 Terrible

Christoph

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not too good
Loud party til 3 am Hotel didnt do anything But kicked us out at 11 am even though noon was promised
Stayed 1 night in Jan 2024
Response from Sophia CSR on 2024/1/15
Dear Guest,It is saddening for us to read about your recent experience with us. However, we apologize for the inconvenience faced by you regarding unwanted noise. We hope that you will consider staying with us again.

8/10 Good

Lupita

Stayed 3 nights in Dec 2023
Response from Sophia CSR on 2024/1/13
Dear Guest,Thank you for taking the time to share your rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 Excellent

Allison

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Sophia CSR on 2024/1/9
Dear Guest,Thank you for an excellent 5-star rating. We are glad that you had a nice stay with us and always welcome our guest's ideas and suggestions. We would love to host you again.