Find Hotels with a Pool in Gold Canyon, AZ

"This hotel lied and said they had heated. It was not when I told desk they didn't really have excuse why it wasn't heated. When I called corporate I was told there pools are heated Feb, March and April. When I went it was April 26th so it should have been heated. I ended up leaving a day early and not even reimbursed for that night stay. Then when I got home I looked at my bank account and they took 250.00 out of my account saying I smoked in room. I have never smoked a day in my life. I am taking them to court if corporate doesn't take care of this matter. This is total robbery they stoled money out of my account basically. Staff was very rude when I called to tell them I have never in my life smoked "

"Yes"

"Our key card never worked a second time. Once we left our room, we had to go back to the desk to get it operational again. There were never towels at the pool. There's a bathroom near the pool but you have to go to the front desk to have someone let you in. The staff at the front desk were not friendly nor helpful beyond the basic necessary level. Maintenance and housekeeping were both helpful. The food was the standard free hotel breakfast. The pool was really cold, which I would not expect for May."

"Sour milk on breakfast bar. Stale bagels. I took pictures of our room. Requested via phone call a First floor, handicap accessible room with walk in shower. At check in I was told that she could see the notation but unfortunately the message wasn’t passed on and that room was taken. Handicapped room on 3rd floor with walk in shower. No!! No walk in shower. The shower curtain was yellowed and brown it was so filthy. There were 2 trash cans but not one in toilet area! Soiled dust ruffle on both beds. Couch was heavily stained and soiled. Soil on foot stool. We had 2 packs of coffee on our first morning for 3 people. Thought breakfast bar would be open for coffee at least by 5:30. No. We had to ask for coffee packs and cups every day. We never had housekeeping at our room the entire time. Requested trash removal. Never happened. We used to sty at Hyatt place on a regular basis. Will not stay there again nor will I recommend it to anyone! Extremely disappointed. "

"The shampoo, conditioner, and body lotion were useless. They were in little very stiff bottles that required both hands to get any out of the bottles. In order to use the body lotion I flattened the bottle with both hands to dispense the bit of lotion onto a tissue. I realize this is not the fault of the staff, but whomever is in charge of choosing what to order for use of guests. The water pressure in my sink was a trickle when I tried to get hot water. Luckily I was able to get hot water in the shower!"

"Only thing is their breakfast could use some warm/hot items"

"Great location! I'm always treated like family! Very comfortable!"

"The stuff is good and the management good .. keep it up . Thanks"

"The hotel is in desperate need of updating. It felt dirty and smelled old. Our room smelled very strongly of cigarette smoke and unfortunately there were no other rooms available. The man at the front desk did try to find us a different room but the only other option smelled worse. I would not stay here again unless some serious remodeling was done. "