I have always stayed here when i come to glenwood. This time the desk staff did not make us feel welcome, said theyd call/text when our room was ready, they did not. Once we got our room they never told us about the usual, wifi, pool hours, breakfast times, etc. they played rap music loud in the lobby, good song but very unprofessional. The continental breakfast sucked. Hard boiled eggs, cold cereal, yogurt… ill be staying somewhere different from now on