Gleneagle Vacations from NT$35,139

Everything was perfect. Staff really helped us when needed and gave us recommendations on where to visit.

Yes very welcoming. Every time we ate at the restaurant they brought her a water bowl.

⭐️⭐️⭐️⭐️⭐️ Amazing Stay – Highly Recommended! I had an absolutely amazing and very pleasant stay at Level Seattle Downtown – South Lake Union. From start to finish, the experience exceeded my expectations. The staff truly deserve a shoutout—they were warm, professional, attentive, and always willing to help with a smile, which made the stay feel welcoming and stress-free. The amenities are outstanding and thoughtfully designed. The modern fitness center, beautifully maintained common areas, and well-equipped spaces made the stay both comfortable and convenient. The room itself was spotless, spacious, and stylish, with great attention to detail that made it feel like a home away from home. The location is another major highlight—perfectly situated in South Lake Union, close to dining, shopping, and key Seattle attractions, while still feeling calm and relaxing. Overall, this was a top-tier hotel experience. I would highly recommend Level Seattle Downtown to anyone visiting Seattle, whether for business or leisure. I would absolutely stay here again without hesitation!

Lobby is very small and the check in process along with guests trying to get a drink at the bar can be very crowded and overwhelming. There’s just no space to move around. Bunch of extra fees for a room service on top of the resort fee at the end of the stay just didn’t seem worth it when the service serviced was standard and not necessarily exceptional (like one of the waiter at the bar treated us like we’re on a fast food chain always in a hurry didn’t even smile nor made a friendly demeanor.)

Based on our stay it is very clear to be that this space relies on the beautiful views and the physical space and the customer service is lacking and underwhelming. Upon check in we were told we could have a late check out and would not be an issue unless we wanted it extended in the morning which was not guaranteed due to availability. We found that fair and went on our way to our room. We proceeded to order room service only to find out there was an additional $44 dollar charge for the delivery. Truthfully, we would’ve ordered anyway, I’ve just never had a hotel not disclose the additional charges. We proceeded to make the most of our stay. The following morning before we left on our planned Seattle activities, we decided to stop by the front desk and double check if that late check out we asked for would also have any additional charges that we hadn’t been informed of. There, we were met with Ryan, the most unimpressed, unenthusiastic and frankly unwelcoming person of the entire experience. Ryan proceeded to tell us there was no late check out and late check out was at 12 (it was 11:45). When I Explained to them the gal the night before assured us we would, as we had activities planned , they pretty much shrugged their shoulders and gave us a “not my problem” attitude. We raced back to our room, packed up, and truthfully, hope that if we ever stay there again, never have someone as unfit for hospitality as Ryan.