Glencairn Vacations from NT$42,283

This was a mixed experience. We visited the hotel first to ask to see one of the suites. The young woman at the front desk said we could not visit any suites because it was 3:30 p.m., every suite was already occupied by a guest, and all those guests had already checked in. I asked to speak with a manager, and the manager was unwilling to get up from behind the desk and come out and speak with us. In fact, there were five suites showing as available on Expedia and we booked one of them, so that was a complete fabrication. I'm not used to hotel staff deliberately lying to guests. We only needed one bed, but all the suites available had two queen beds, but there was no actual sitting area. No sofa, no easy chairs. Awkward. One of the main reasons we booked a suite rather than a hotel room somewhere else was because there was a kitchen. However, there is absolutely nothing provided in the kitchen but a coffee maker. No plates, no glasses, no pots and pans, no kitchen towels, no paper towels no silverware. You effectively can't use this kitchen unless you bring all of your kitchen stuff with you or go buy it somewhere, which is not practical for a stay of one week or less. I would likely not choose to stay here again, particularly because of the unfriendly atmosphere of the hotel desk staff and the unwillingness of the on-site manager to communicate.

There really isn't anything I can say about this hotel that was negative. Room was spacious and super comfortable, very clean and the staff were all lovely and very helpful. Would definitely stay again!

Good alternative to the campus dorm where I was booked for a U of Toronto Classical Pursuits week. Ice machine is located in the basement and up and down steps- not convenient. The ac did not really cool the living room much less the bedroom. I asked about no air in the bedroom and they brought a fan. Good bed and was comfortable. Cleaning daily if you wish. I left a tip for cleaner. Not easy and welcoming to find the indoor pool. Lots of wasted space on the main floor - One lobby plus another used for nothing. Coffee room is useless. Could be a money making bar that mad real coffee- poor use of space. Had a balcony to which I had no key - probably good because it was inhabited by pigeons and lots of poop. I would not recommend this hotel.

Hotel location is great, close proximity to subway, shops and services. Beds were comfortable. Rooms could use an update, in particular the grout in the showers needs to be redone as it was chipped and was dark / moldy in spots. Also did not receive any housekeeping during our stay (we didn’t have the do not disturb sign out on the door)