Family Room | Private kitchenette | Fridge, stovetop, cookware/dishes/utensils
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Reviews of Kassiopea Aparthotel

Kassiopea Aparthotel
Via Jannuzzo 31, Giardini Naxos, ME

Reviews

7.4

Good

Rating 10 - Excellent. 8 out of 21 reviews" "
Rating 8 - Good. 4 out of 21 reviews" "
Rating 6 - Okay. 4 out of 21 reviews" "
Rating 4 - Poor. 4 out of 21 reviews" "
Rating 2 - Terrible. 1 out of 21 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

5.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Paul

Traveled with partner
Loved everything about it…. Should have stayed longer..,,,
Stayed 1 night in Jul 2023
Response from Cristian on 2023/7/15
Dear Paul, thank you for choosing us, it was a pleasure to have you with us. Warm regards from the Staff

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
VERY BAD QUALITY OF HOTEL SERVICE
My wife and I have just returned from a 5 night stay in the Kassiopea Aparthotel. Here's the information I wished I'd known. I'll start with the positive : The location is very good . Near good beach, and well sited near bus stop and in tranquil area of Giardini Naxos, though only ten minutes stroll to livelier main promenade. Now the negatives: 1. We were looking for hotel with kitchenette and that was the reason to book the room in this hotel . We booked it through Hotels.com. When we arrived, we received standard double room without kitchenette and with shower that was a bit broken. our air conditioner was faulty. Only after one night they moved us to the room we have ordered . 2. Advertised self catering option proved not worth having - just a sink and a hob and some very basic utensils. No kettle, no microwave or toaster. 3. Wi Fi was very weak in our room. 4. The few steps leading from the entrance down to the reception make luggage handling a bit uncomfortable. 5. Reception person doesn't speak English . We are very disappointed with this hotel.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kassiopea Aparthotel in Giardini Naxos
It was very nice to stay at this hotel. The hotel is perfectly located - one minute from the bus stop from where you can go to the airport, Taormina, Katania etc. and two minutes from the very nice beach. There are a lot of pleasant restaurants and cafes all around. The room was clean, the personnel was responsive and nice. It's a good choice if you don't need a luxury hotel but a nice and clean one for a good price.

10/10 Excellent

jack, warwick england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quirky and fun
lovely little hotel friendly staff- pretty rooms and nice surroundings miss named as an apartment hotel as there were no cooking facilities- suits me as i did nt go there to cook nice breakfast and good coffee every morning, and lots of places to eat at night close to the hotel and further away advertised as having wi fi but did nt work in my room had to go to the lobby to log on unable to receive phone calls in the rooms and mobile phone reception was hit and miss sky tv available but only italian channels

10/10 Excellent

James, St. Louis. Mo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The German-born proprietress of this hotel was genuinely nice and extremely generous with her time in answering any questions one might have. She speaks fluent German, Italian, French, and English. My ideal hotel manager.

10/10 Excellent

Fabio

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Accoglienza spettacolare super veloce nonostante ho prenotato alle 23
Stayed 1 night in Sep 2022

2/10 Terrible

Giusy

Traveled with group, Traveled with family
Disliked: Amenities, property conditions & facilities
Location deludente, molto sporca già dall'ingresso, poco curata. Camere umide, servizi fatiscenti, non capisco come si faccia a tenere aperta un struttura così. Unica nota positiva il mare a due passi.
Stayed 3 nights in Sep 2022

10/10 Excellent

Pietro

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2020

10/10 Excellent

Eliana

Traveled with family
Liked: Cleanliness, room comfort
Soggiorno perfetto
Cristian e Stefania ti accolgono come se fossero amici. Sono molto disponibili per qualsiasi richiesta. La struttura è molto pulita e confortevole. Essenziale per un soggiorno in cui avere l'indispensabile a portata di mano. Stanza con letto matrimoniale e angolo cottura a scomparsa per una cena veloce, frigo in camera, tv, bagno con doccia e phon. Colazione gradevole e di qualità. Attenti alle esigenze di clienti allergici. A pochissime centinaia di metri dalle spiegge, è in posizione strategica per muoversi anche a piedi. Nei dintorni c'è tutto: dal locale per l'aperitivo al supermercato, alla farmacia, ai negozi di abbigliamento. Ci tornerò di sicuro perché il rapporto umano tra albergatori e clienti è fondamentale. Un saluto da Eliana, Flavio e Abby allo staff.
Stayed 2 nights in Aug 2020
Response from Stefania on 2020/8/9
Grazie a te per questi 2 giorni in nostra compagnia, grazie per aver condiviso con noi la tua storia, ti aspettiamo, e aspettiamo anche Flavio e Abby . Un abbraccio

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 8 nights in Aug 2019
Response from Stefania on 2019/8/30
Grazie per la sua recensione.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Camera con poca luce e terrazzino chiuso in comune con la stanza accanto. Assenza di tende oscuranti, bagno cieco senza aspiratore, doccia al limite del praticabile. L'unica nota positiva riguarda il personale, gentili e disponibili in ogni occasione.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Posizione strategica
Ottimo hotel per visitare la zona

4/10 Poor

yvonne, utrecht

Disliked: Staff & service, room comfort
ligging van het hotel is goed.
het ontbijt buffet stelt niet veel voor. sap uit een automaat die slecht werkt, koffie apparaat wordt niet op tijd bijgevuld. ook het brood en fruit wordt slecht aangevuld. de douche cabine is een dagelijks strijd, kleine opening om in de douchecabine te komen. geen fatsoenlijk plankje om de douche spullen op te zetten. als je iets van de grond wilt oppakken, wordt automatisch de stand van de thermostaat kraan gewijzigd. dit om dat de douche zeer klein is... kichinette is een groot woord voor een kast met afwasbak en 2 kookplaten.

6/10 Okay

Verified traveler

Disliked: Room comfort
Kleines familiäres Mittelklasse-Hotel
Apartment-Hotel mit Mini-Küche im Zimmer inkl. Kühlschrank. Die Zimmer im Hotel selber sind in Ordnung, im Nebengebäude war unser Apartment eher schlecht: Toilette funktionierte nicht richtig, Dusche war verstopft. Die Eingangstür zum Apartment wurde schon öfter aufgebrochen, Spuren sind nicht zu übersehen. Die Mitarbeiter sind alle sehr freundlich und hilfsbereit. Frühstück ist übersichtlich: 2 Sorten Marmelade, mal Brötchen, mal Brot. Kaffee und Saft aus dem Automaten. Brioche an den meisten Tagen, mal ein Joghurt. In der Nebensaison ist im Ort nichts los, es ist ruhig. In der Hochsaison ist es dort sicherlich ziemlich laut, dank Bars und Restaurants in der Umgebung.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, room comfort
un breve soggiorno
albergo in buona posizione, personale educato, corretto, sempre molto attento a tutte le esigenze.

8/10 Good

Hetty en Ciro, Zoetermeer, Nederland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heel fijn hotel !
We hebben een hele fijne tijd in het hotel gehad. De familie die het hotel runt was bijzonder vriendelijk en behulpzaam. Hele fijne mensen. Zeker een aanrader!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vicino al centro
Soddisfatto del soggiorno

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
カシオペア アパートホテル-アットホームなホテル
友人たちと三人で5日間滞在しました． ホテルの従業員の方々は，とても明るく親切で仲良くなれる人が多く，とてもアットホームなホテルだという印象です．さらに，料金は割安で，このホテルにして良かったと感じています．

6/10 Okay

Verified traveler

Liked: Cleanliness
Le cote le plus negatif est quil n'etait permis d'utiliser la kitchinette qu'avec une surcharge de 5 Euros par jour, plus 10 Euros en final pour leur nettoyage des utensils.