「We were looking forward to staying here, but the overall stay was disappointing and frustrating. Although the facilities and location are nice, the stay was not good value for money - the room was dirty on arrival, the water was cold, the hairdryer broken, and the luggage nearly an hour late - this all made arrival surprisingly bad. There were no amenities or welcome items to the room. I shared this with management and responses to sort this out were late and could have been dealt with...
「The facilities are well maintained. There are various activities for young children to play. We like the archery and water park. I am surprised that toys are provided at the beach. However, there are few things we would like to suggest for improvement:
1. Too few washrooms nearby the restaurants. Only 2 female and 1 male toilets for a restaurant serving over hundreds of guests.
2. Buggy are not frequent
3. No towel to borrow in water park
4. Separate Check-in and check-out queue to shorten the...
「I put on the 'do not disturb' light but the servicer has came inside and cleaned the room without my permission. I feel disappointed for this behavior. Event hough, there is no persoanl belongings lost or not. It's not good feeling in ther services.」
「Pool, beach and sea views from the room. Very clean rooms with an excelent di ung facility. Resort style living at a very resonable price. Close to the airport. Very friendly staff」
「1. Excellent and rapid services of the reception, housekeeping, security. Thanks a lot!
2. Breakfast buffet is good.
3. The location is very convenient. Many restaurants and bars near by.
4. Clean and very long beach in front of the hotel.
5. Our room faces to the east, can see sunrise from the balcony.
6. The only thing I don’t like is no shower room, only tub.
1. 超棒的服務,check in櫃台經理們幫忙我們很多事,非常感謝。
2. Housekeeping 打掃房間迅速乾淨!
3. 海灘就在飯店對面,過馬路有安全人員立刻帶著我們過馬路,並有人給我們大浴巾,海灘陽傘及躺椅下午5:00就收了。
4....
「It’s actually a mixed feeling, the hotel facilities are nice, both the swimming pool and room are clean and comfortable, but unfortunately this hotel is PACKED with mainland China tourist groups, no kidding that the hotel is basically occupied by RUDE Chinese tourists who has no manner and common sense, they yell loudly at 4am in the hotel hallway , sit down on my table without asking one word during breakfast hour, shouting to each other like it’s their backyard, I feel sorry for the staffs cos...