2/10 很糟糕
Dr. Phyllis，Salisbury
團體旅遊, 家庭旅遊
2025 年 9 月 30 日
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
There was no spa. Only one pool. Half of a shower door. Shower had hair in it. Had to change rooms. No cable television. No telephone in room. No microwave to warm food. No refrigerator in room. High lip on door entry, creating an accident waiting to happen. In my over 25 years of traveling, I have never stayed at a hotel that stated many attractive amenities and did not meet what they advertised. If you ordered something from the bar or kitchen, you had to pay for it right then and there. No charging to room. No elevator to top floors. I just highlighted the really terrible/horrible things that I pinpointed. Expedia and other travel companies should scratch this one off their list. Buyer Beware!!! Expedia, I will be looking for a full refund, as we had to change to another hotel. The pictures advertised looked great (were they photo shopped)! Shame, shame, shame on all of the travel sites who list this hotel as having all of these great things, however when you start peeling back the layers, it smells and looks like a rotten apple that has been sprayed over to look good. Shame on the owners of the Crown Hotel. We were looking towards a comfortable stay, the spa, the pool, etc. What we got was a bags of hard rocks, and they weren’t colorful ones either. We did a exit, stage right to try and salvage what we could!!!!!
Dr. Phyllis
於 2025 年 9 月住了 6 晚