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Reviews of Anggerik Lodging Hotel

3 out of 5
Anggerik Lodging Hotel
351, Jalan Hilir Pemancar, Gelugor, George Town, Penang

Reviews

6.2
Rating 10 - Excellent. 4 out of 50 reviews" "
Rating 8 - Good. 12 out of 50 reviews" "
Rating 6 - Okay. 19 out of 50 reviews" "
Rating 4 - Poor. 12 out of 50 reviews" "
Rating 2 - Terrible. 3 out of 50 reviews" "

6.0/10

Cleanliness

6.4/10

Staff & service

5.4/10

Amenities

5.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Nor Azila Binti Abdul

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
bilik ok cuma ada lipas dalam bilik air
Stayed 2 nights in Jan 2022
Response from Staff AL on 2022/2/7
Terima kasih memilih tempat kami sebagai tempat penginapan puan dalam percutian puan. kami akan menambahbaik lagi untuk review yang telah puan berikan.

10/10 Excellent

Nor Hayati Abd

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strstegic location
Stayed 2 nights in Nov 2021

4/10 Poor

Rozali

Traveled with group
Disliked: Staff & service
Stayed 1 night in Nov 2021

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Many mosquitoes. Suitable with the price and not too bad.
Stayed 2 nights in Sep 2020

6/10 Okay

Sarida

Traveled with group
Liked: Staff & service
Stayed 2 nights in Jul 2020

8/10 Good

Hanisah

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jul 2020

4/10 Poor

Verified traveler

Traveled with family
Disliked: Amenities, property conditions & facilities
Its a budget able lodge. Not like a hotel. Facilities very poor.
Stayed 2 nights in Jan 2020

10/10 Excellent

Meriah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Nor zainab

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
all are good.
Stayed 2 nights in Sep 2019

10/10 Excellent

Azliza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Mohd Anuar

Liked: Room comfort
it's okay for budget hotel.
Stayed 1 night in Apr 2019

8/10 Good

Elsa

ok all is well
Stayed 1 night in Jan 2019
Response from anggerik on 2019/1/9
Thank you..Please come again

8/10 Good

Siti rashidah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 2 nights in Dec 2018
Response from anggerik on 2018/12/19
thank you for staying with us.Please come again.

8/10 Good

Norhanim

Liked: Staff & service
3 star
room ok but bathroom not in good condition because its old.. service ok...near for breakfast at taman tun sa'adon not to miss old local traditional malay food 'serabai' ...yummy...yummy
Stayed 1 night in May 2018
Response from anggerik on 2018/5/24
Terima kasih atas maklum balas yang diberikan. Pihak hotel akan cuba membuat perubahan dan penambahbaikan untuk pertingkatkan mutu perkhidmatan hotel. Diharap sudi menginap lagi di hotel anggerik.

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
Response from Anggerik on 2018/4/18
Thank you for staying with us. Your feedback is very important to us. Please do come again. Thank you

8/10 Good

Ahmad, Kedah

Liked: Cleanliness, staff & service, property conditions & facilities
interesting environment adjacent to the tourist location comfortable for large families limited parking no place to hang clothes on the iron part lots of mosquitoes
Stayed 2 nights in Mar 2018
Response from anggerik on 2018/4/14
Thank you for staying with us.We will upgrade our service and maintenance.Our parking lot are subject to availability.Sorry for any inconvenience.

6/10 Okay

Verified traveler

Need more power point. Overall..good place as a budget hotel
Response from reservation department on 2017/3/10
Thank you for your respond.We will consider it.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
It's an okay stay for an emergency book. Staff was ok. Room space are small actually.
Response from Reservation department on 2017/3/10
Thank you for your respond

4/10 Poor

fairose, kuantan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lack of service
Room too small compare to other budget hotel. No compliment inhouse mineral water/tea/coffee Surau not maintain.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Convenient place
Good place to stay. Near to city

6/10 Okay

Damak, MY

Disliked: Staff & service
Close to eatery spot
Good for backpacking and cheaper too. Nearby to eatery spot for heaven breakfast

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Great for budget trip.... but the condition of toilets are not very satisfying...

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible
There were a lot of ants in the room & leakage when heavy rain. It was so terrible & room was not as what was published in the ads.

6/10 Okay

Verified traveler

Disliked: Staff & service, room comfort
Ok 4 star hotel
Ok hotel. Common areas are small, as the rooms are. A budget 4 star hotel. Ok service. Well located in the boulevards area, well connected to metro.
Response from General Manager on 2016/9/25
Thank you so much and sorry if there were shortage from us.. We hope you will come again.. :)

6/10 Okay

nor azieta

Disliked: Cleanliness, property conditions & facilities, room comfort
Room is good for the price. ants, mosquitos n 2 cockroaches were included in the price. Should provide more parking space. Wifi should be accessible in the room. Only 3 towels provided for 6 beds not so ideal. Only 1 power point in the room (6 beds) is insane!
Response from General Manager on 2016/9/25
Thank you mrs/miss for your feedback.. We're really sorry about that.. We will try to improve to make our guest satisfied.. :)

6/10 Okay

Zati Iwani, Perak

Overall ok...nice stay..
Response from General Manager on 2016/9/25
Thank you for your feedback.. We hope you come again.. :)

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
small area of parking
small area of parking and difficult to go in and out of the compound.
Response from General Manager on 2016/9/25
We are sorry about that.. Thank you for choosing our hotel as your place to stay.. hope we will see you again here :)

6/10 Okay

Verified traveler

Response from General Manager on 2016/9/25
Thank you so much for choosing our hotel.. Hope you will come again.. :)

8/10 Good

Mr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 2016/9/25
Thank you for choosing our hotel.. see you again here.. :)

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, room comfort
good for its price
Its worth for paying less, do not demand to much by this price.
Response from General Manager on 2016/9/25
Thank you for your comment.. We will try to make a better hotel for the guest satisfied :)

6/10 Okay

Christabel

Liked: Cleanliness
Disliked: Room comfort
The room and the bathroom was clean however the room is too small. Not more then 2 ppl can stand inside the room. there is only 2 feet pathway next to the bed.
Response from General Manager on 2016/9/25
Thank you for your comment.. Sorry about that.. Come again to our hotel.. :)

6/10 Okay

AZAMUDDIN

Disliked: Cleanliness, room comfort
Response from General Manager on 2016/9/25
Thank you for your comment.. hope to see u again here.. :)

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
value for money
Response from General Manager on 2016/9/25
Thank you for your feedback.. Come again to our hotel :)

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Response from General Manager on 2016/9/25
Thank you for the feedback.. come again to our hotel.. :)

4/10 Poor

Mohd, kuala Lumpur

Disliked: Cleanliness, property conditions & facilities, room comfort
fare
satisfy
Response from General Manager on 2016/9/25
Thanks sir for the comment.. Hope to see u again here.. :)

6/10 Okay

abd hamid, kuala lumpur

value for money
Good stay.
Response from General Manager on 2016/9/25
Thank you sir for the comment.. come again here :)

6/10 Okay

abd hamid, kuala lumpur

value for money
good.
Response from General Manager on 2016/9/25
Thank you sir.. hope to see u again..

4/10 Poor

Clover, MY

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer service
The customer service is terrible especially at the counter where you check in. The staff is terrible in counting cash. He even gave less change and claimed he gave. Even the wifi have to pay. The facilities in the room are some damaged and dirty.
Response from anggeriklodging on 2016/9/25
We are really sorry about that.. Thank you for your feedback.. Come and try stay in our hotel this year.. :)

8/10 Good

Hasni, Kluang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap and comfortable
Nice place to stay overnight, quite and calm and suitable for student and their parent

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort
Bad location not worth it for price
It says it's close to Georgetown, but it took us about an hour to get there on a motorbike because we kept getting lost on the spaghetti roads. On the bus it is about 25 minutes. A few days later we took a private room at a hostel in town which was cheaper, better location and nice, but no private bathroom. I guess just do your research!

2/10 Terrible

addick liang, kuantan pahang

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
differ for the advertisement and the beds dirty,
just thing is no goods in the advertisement and differ i other three star hotel, wash room in other side and dirty no goods....

4/10 Poor

James, Singapore

Disliked: Staff & service, property conditions & facilities
Really a Lodge! Good for Family
The room that I got does not have an attached toilet...we had to use the common toilet outside our room. They do have rooms with toilet attached but very limited. Biggest disappointment is no heater for bathrooms...had to bathe in cold water! During my stay of 4 nights, other occupiers were noisy & loud...it is because, most of them only stayed for 1 night. They checked-in late at night & gone the next morning...mostly local visitors to Penang. Aircon unit does not have a remote control...operator claimed that the unit is an old unit hence not able to get any replacement. To use, just switch-on...if it gets too cold, just switch-off (sooner or later the aircon unit will spoilt this way).

6/10 Okay

Verified traveler

Acceptable hotel. Economy.
Ok. for sleep only, morning to nite i go visiting the town.

8/10 Good

Nor Izzah

Liked: Staff & service
Hotel yang bersih
Value for money and a quiet and comfortable place

8/10 Good

kong, KL

Liked: Staff & service, property conditions & facilities, room comfort
i book 2 rooms for family. 1 clean n another not n old furniture. Most malay ppl stay here cos hotel malay. overall good. price ok. i wiil come again.
Response from General Manager on 2016/9/25
Thank you for your feedback.. Thanks for choosing our hotel.. Sorry for the shortage from us.. :) Glad to hear that..

6/10 Okay

Nor Izzah, Johor bahru

Liked: Staff & service
Disliked: Room comfort
Selesa dan bersih
The room is what you paid for..a bit small but ok..
Response from General Manager on 2016/9/25
Thanks for your comment.. :) hope you will come again..

4/10 Poor

Jan, Bayern

Disliked: Staff & service, property conditions & facilities, room comfort
Convenient stopover-hotel
We used this very basic hotel as a stopover to find better accomodation in George Town.

6/10 Okay

Gezin, Den Haag

Rustige ligging
Net iets van de drukke wegen gelegen. Personeel is vriendelijk.

2/10 Terrible

cjw2001, Taiwan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
爛、爛、爛！Bad、Bad、Bad！
對遠方來的客人來說，服務人員一整個就是不理不睬，首先給我們一家四口一間208房，一進到房間，傻眼，房間沒整理，被單、枕頭、棉被亂成一團，到櫃台反應，卻一味的解釋，塘塞，最後是我要求服務人員挪動尊駕，和我一起到房間看看，他才恍然大悟，說了2句Sorry，幫我們換了207號房，可是小孩子一直吵著要換飯店，我才緊急又訂了另一間飯店，好不容易忍耐了一晚，而且還沒有熱水，連洗澡都沒洗，就趕緊逃離這裡，所以我是付了2個晚上的費用，只住一個晚上！Right afar guests, service personnel a whole is back from the dead, the first to give us a four a 208 room, one into the room, dumbfounded, not finishing room, blankets, pillows, quilts chaotic, to counter reaction, but blindly explanation Tangse, finally, I asked staff to move Zunjia, and I went to the room to see, he suddenly realized that the two Sorry, to help us for a number of 207 rooms, but small children have been clamoring want to change the hotel, I was an emergency and ordered another hotel, finally endure for a night, but also no hot water, did not even take a bath to wash, to quickly escape from here, so I was paid two night's stay only one night!

2/10 Terrible

Maria P, Gävle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
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