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Hotel Galles

3.0 star property
Relax at the hotel’s bar or take advantage of 24-hour front desk assistance for a seamless experience.

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Close to Genoa Port Center and Old Port, Hotel Galles offers a welcoming atmosphere with a bar, luggage storage, and multilingual staff. Stay connected with in-room WiFi and enjoy the convenience of concierge services during your stay.

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
  • Bar
  • Room service
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The price is NT$3,669
NT$4,257 total
includes taxes & fees
Jun 11 - Jun 12
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Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Renovations and closures

This property will be closed from October 22 2023 to December 31 2024 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 5 for adults and EUR 5 for children
  • Self parking fee: EUR 20.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the local rating authority.

Frequently asked questions

Is Hotel Galles pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for EUR 20.00 per day.

What time is check-in at Hotel Galles?

Check-in start time: 2 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Galles?

Check-out is at 11 AM.

Where is Hotel Galles located?

Located in Centro Est, this hotel is within a 15-minute walk of Villa del Principe, Port of Genoa Cruise Ship Terminal, and Old Port. Genoa Maritime Station and Christopher Columbus Monument are also within 5 minutes. Genoa Piazza Principe Station is only a 3-minute walk and Genoa Via di Francia Station is 24 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.2

Good

7.4

Cleanliness

6.4

Location

8.0

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 26 out of 135 reviews
Rating 8 - Good. 59 out of 135 reviews
Rating 6 - Okay. 29 out of 135 reviews
Rating 4 - Poor. 11 out of 135 reviews
Rating 2 - Terrible. 10 out of 135 reviews

Reviews

Verified

8/10 Good

TamRea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a great place to stay for one night cruise ship boarding, but the area is a little sketchy.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice in Genova

Large room and very clean and quiet. Television is very small and old.
Verified

8/10 Good

Hercules

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Oct 2022
Verified

4/10 Poor

Paul

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The front desk staff were very friendly and helpful. What was lacking was the hotel itself. Beds so uncomfortable couldn't sleep. Horrible smell was in the room when we first got in. No parking as advertised. Have to leave you car in a public car park. This can get very expensive. Hotel is close to everything but in a filthy area of the city.
Stayed 1 night in Aug 2022
Verified

2/10 Terrible

Keisha

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
My family & I are currently on a European trip visiting several countries and staying in numerous hotels. Whenever we’re referring to this place we call it “Nightmare Hotel”. Although we were only there for 1 Night, it sure felt like eternity. It’s completely run down, out dated, poor lighting, the bathroom is probably half the size of a cruise ships’ even the elevator only holds one person at a time. Everything about this hotel is a disaster EXCEPT for the very kind gentleman at check-in. The only Night we stayed there, we noticed an infestation of rats in a tree directly in front of the hotel door. We stayed here to board an MSC cruise the next morning (The terminal was walking distance) but I’ll never stay there again.
Stayed 1 night in Jul 2022
Verified

2/10 Terrible

Jérôme

Nous avons payé chez vous, une nuit d hôtel que vous avez bien encaissé alors que l'hôtel est fermé pour rénovation !!😡 Heureusement nous avons trouvé une solution, mais pas grâce à vous !😡 On est a l étranger on a failli dormir dehors ! La prochaine fois avant d encaisser ca serait bien de vérifier si l hôtel est ouvert ! Merci ! Chapeau Expédia !👏👏👎
Stayed 1 night in Jun 2023
Verified

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutto bene
Verified

4/10 Poor

Sergei

Disliked: Amenities, property conditions & facilities
hotel molto deludente sopratutto la zona la sera paurosa gente che beve birra e fuma erba da ogni parte, fuori dalla finestra della camera sporcizia e abbiamo visto topi... mai più in una zona del genere.
Verified

8/10 Good

Arianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura con una buona gestione e la reception aperta 24 ore su 24 è molto comoda. Posizione ottimale per chi arriva col traghetto e ha bisogno di fermarsi per la notte, personale gentile e disponibile.
Stayed 1 night in Jan 2023
Verified

4/10 Poor

andrea

Disliked: Cleanliness, property conditions & facilities
Pensavo qualcosa di meglio, in linea con la città... Stanza fredda e non curata.... Personale non preparato a risolvere i problemi. Non tutto il personale ovviamente.....
Verified

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in posizione strategica camera grande spaziosa bagno grande e completo.purtroppo non ha parcheggio privato non è neppure convenzione con parcheggi esterni quindi il parcheggio esterno pagato salato
Stayed 1 night in Dec 2022
Verified

8/10 Good

GIUSEPPE

Liked: Cleanliness, staff & service, property conditions & facilities
In 4 con due bimbi siamo stati bene ed ottima la colazione.
Stayed 1 night in Dec 2022
Verified

8/10 Good

Veronica

Liked: Cleanliness, staff & service
L’hotel di per se non è male, personale gentile. La sola pecca è che è vicino al porto in una zona non troppo sicura a mio avviso, vicino alla stazione. Per il resto tutto ok
Stayed 1 night in Nov 2022
Verified

8/10 Good

Dominik

Liked: Staff & service
Disliked: Property conditions & facilities
.
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Je recommande :))
Stayed 1 night in Oct 2022
Verified

2/10 Terrible

ANA MERCEDES

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hotel sucio, el aire no funcionaba, el parqueadero lejos y habia q pagarlo, el sitio muy mal ubicado no se puede caminar de noche en esa zona porqué es peligroso. TERRIBLE EXPERIENCIA
Stayed 1 night in Sep 2022
Verified

2/10 Terrible

Pietro

Disliked: Cleanliness, property conditions & facilities, room comfort
Qualità scarsa per il costo richiesto, le stelle non rispecchiano la situazione di pulizia stato della stanza
Stayed 1 night in Sep 2022
Verified

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Ne recommande pas

Lunettes de wc casser, accroche veste casser, climatisation qui avait beau etre allumer a 18° ne fonctionner pas vu la chaleur dans la chambre
Stayed 2 nights in Jun 2022
Verified

6/10 Okay

Gianni

Disliked: Amenities, property conditions & facilities
.
Stayed 1 night in Jun 2022
Verified

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No denying the neighbourhood is in a tough port area, but I've never felt unsafe. The hotel is clean, and welcoming. i booked a 4 bed room for one person - it was all they had - and all the staff found that most amusing :)
Stayed 1 night in May 2022
Verified

6/10 Okay

Verified traveler

Liked: Staff & service

Essenziale per brevi soggiorni

Posizione strategica anche se come tutte le zone stazione non è il massimo soprattutto la sera. Albergo ottimo per soggiorni brevi. Personale cordiale.
Stayed 1 night in Apr 2022
Verified

8/10 Good

elena

Liked: Cleanliness, staff & service, amenities
Personale cordiale
Stayed 1 night in Feb 2022
Verified

8/10 Good

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sono state diverse volte in questo hotel. Sì trova a due minuti a piedi dalla stazione principe, utile se dovete spostarvi col treno. La metropolitana sta praticamente davanti. La zona è quella di una stazione ma non ho mai avuto problemi. Il personale è sempre molto gentile.
Stayed 2 nights in Nov 2021
Verified

8/10 Good

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Conosendo genova

Posizione strategica ottima tutto vicino parcheggio la notte gratuito in tutte le strade
Stayed 1 night in Jun 2020
Verified

8/10 Good

Larissa

Liked: Staff & service

Escale avant croisière

A quelques pas du Port de Gênes, du Metro et de la station des cars de transport. Standardiste très disponible et attentionnée. Bon café italien. L'hôtel ne dispose pas d'un restaurant pour déjeuner/dîner.
Stayed 1 night in Dec 2019