Double Room | Minibar, in-room safe, desk, laptop workspace
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Reviews of Hotel Astoria

3 out of 5
Hotel Astoria
6, Place de Cornavin, Geneva, GE

Reviews

8.4

Very Good

Rating 10 - Excellent. 365 out of 1002 reviews" "
Rating 8 - Good. 472 out of 1002 reviews" "
Rating 6 - Okay. 121 out of 1002 reviews" "
Rating 4 - Poor. 26 out of 1002 reviews" "
Rating 2 - Terrible. 18 out of 1002 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Mario

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, very friendly and help full staff
Stayed 3 nights in Apr 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from oz on 2024/4/29
Dear Client,Thank you for your comment that helps us to get improved.Best regards,O.ZAYANF.O. Manager

10/10 Excellent

Barry, Tomball

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.... my third time. Recommend
Stayed 9 nights in Apr 2024
Response from oz on 2024/4/29
Dear Client,Thank you for your comment that helps us to get improved.Best regards,O.ZAYANF.O. Manager

8/10 Good

Michelle

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. Staff was friendly and an easy walk to town.
Stayed 3 nights in Apr 2024
Response from oz on 2024/4/14
Dear Client,Thank you for your comment that helps us to get improved.Best regards,O.ZAYANF.O. Manager

10/10 Excellent

Toufic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was really good and the staff were great as well
Stayed 1 night in Mar 2024
Response from oz on 2024/4/4
Dear Client,Thank you for your comment that helps us to get improved.Best regards,O.ZAYANF.O. Manager

10/10 Excellent

Alejandro

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with lots of things to do around the hotel.
Stayed 5 nights in Mar 2024
Response from oz on 2024/4/4
Dear Client,Thank you for your comment that helps us to get improved.Best regards,O.ZAYANF.O. Manager

8/10 Good

Louisa

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from oz on 2024/4/4
Dear Client,Thank you for your comment that helps us to get improved.Best regards,O.ZAYANF.O. Manager

8/10 Good

Benjamin, Bristol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the lake and a pub attached
Stayed 2 nights in Mar 2024
Response from oz on 2024/4/1
Dear Client,Thank you for your comment that helps us to get improved.Best regards,O.ZAYANF.O. Manager

10/10 Excellent

Srikumar, Ellicott City

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hangers in the room can be better.
Stayed 3 nights in Mar 2024
Response from oz on 2024/3/27
Dear Client,Thank you for your comment that helps us to get improved.Best regards,O.ZAYANF.O. Manager

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Great little place
Stayed 1 night in Mar 2024
Response from oz on 2024/3/25
Dear Client,Thank you for your comment that helps us to get improved.Best regards,O.ZAYANF.O. Manager

10/10 Excellent

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was briliant, across the street with main train and main station. The city is very walkable and the hotel is well located in short walk to everywhere. When staying with the hotel you get free of charge a ticket that you can use to commute around the city over the period of your stay. Hotel interior was a little bit overdated but clean and very comftable.
Stayed 2 nights in Mar 2024
Response from oz on 2024/3/4
Dear Client,Thank you for your comment that helps us to get improved.Best regards,O. ZAYANF.O. Manager

8/10 Good

Rosanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is at a convenient location
Stayed 4 nights in Feb 2024
Response from oz on 2024/2/19
Dear Client,Thank you for your comment that helps us to get improved.Best regards,O. ZAYANF.O. Manager

8/10 Good

Wang Senk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the smartphone charging output socket which suits every different shape plug from different countries . l like the boiling kettle and the little refrigerator . Its location near the Cornavin Central Station makes travelling to all the Switzerland very convenient . However , the table lamp beside my bed could not be switched off . Thank you very much .
Stayed 3 nights in Feb 2024
Response from oz on 2024/2/13
Dear Client,Thank you for your comment that helps us to get improved.Best regards,O. ZAYANF.O. Manager

10/10 Excellent

Roger, Fair Lawn

Stayed 3 nights in Jan 2024
Response from oz on 2024/3/22
Dear Client,Thank you for your comment that helps us to get improved.Best regards,O.ZAYANF.O. Manager

6/10 Okay

cressida, New York

Disliked: Amenities
Close to shopping, different restaurants, transportation.
Stayed 5 nights in Dec 2023
Response from oz on 2024/1/10
Dear Client,Thank you for your comment that helps us to get improved.Best regards,O. ZAYANF.O. Manager

6/10 Okay

Gilbert

Stayed 1 night in Dec 2023
Response from oz on 2024/1/10
Dear Client,Thank you for your comment that helps us to get improved.Best regards,O. ZAYANF.O. Manager

4/10 Poor

Sagnik

Liked: Cleanliness
Disliked: Staff & service, room comfort
Very little space.... facilities not good. Staff not professional.
Stayed 1 night in Dec 2023
Response from oz on 2024/1/10
Dear Client,Thank you for your comment that helps us to get improved.Best regards,O. ZAYANF.O. Manager

10/10 Excellent

Jean

Stayed 1 night in Dec 2023
Response from oz on 2024/1/10
Dear Client,Thank you for your comment that helps us to get improved.Best regards,O. ZAYANF.O. Manager

10/10 Excellent

Gabriella

Stayed 2 nights in Nov 2023
Response from oz on 2024/1/10
Dear Client,Thank you for your comment that helps us to get improved.Best regards,O. ZAYANF.O. Manager

10/10 Excellent

Luis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023
Response from oz on 2024/1/10
Dear Client,Thank you for your comment that helps us to get improved.Best regards,O. ZAYANF.O. Manager

8/10 Good

Ross

Stayed 1 night in Dec 2023
Response from oz on 2024/1/10
Dear Client,Thank you for your comment that helps us to get improved.Best regards,O. ZAYANF.O. Manager

6/10 Okay

Paul

Liked: Cleanliness, staff & service
A/C didn't work but otherwise fine.
Very convenient for the station. Room had a kettle which was nice but the a/c didn't cool the room so the only way to get the room cold was to open a window. The bed was comfortable.
Stayed 1 night in Oct 2023
Response from oz on 2023/12/5
Dear Client,Thank you for your comment that helps us to get improved.Hoping to welcome you again.Best regards,O. ZAYANF.O. Manager

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Nov 2023
Response from oz on 2024/1/10
Dear Client,Thank you for your comment that helps us to get improved.Best regards,O. ZAYANF.O. Manager

10/10 Excellent

Marina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2023
Response from oz on 2023/11/20
Dear Client,Thank you for your comment that helps us to get improved.Hoping to welcome you again.Best regards,O. ZAYANF.O. Manager

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from oz on 2023/11/20
Dear Client,Thank you for your comment that helps us to get improved.Hoping to welcome you again.Best regards,O. ZAYANF.O. Manager

10/10 Excellent

Stevan, Beograd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good spot, everything perfect :)
Stayed 2 nights in Nov 2023
Response from oz on 2023/11/16
Dear Client,Thank you for your comment that helps us to get improved.Hoping to welcome you again.Best regards,O. ZAYANF.O. Manager

10/10 Excellent

david

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good central location with good transport links. Excellent all round. Electrical sockets in the rooms catered for all types of pins!
Stayed 3 nights in Nov 2023
Response from oz on 2023/11/15
Dear Client,Thank you for your comment that helps us to get improved.Hoping to welcome you again.Best regards,O. ZAYANF.O. Manager

10/10 Excellent

FOUAD

Stayed 1 night in Nov 2023
Response from oz on 2023/11/14
Dear Client,Thank you for your comment that helps us to get improved.Hoping to welcome you again.Best regards,O. ZAYANF.O. Manager

8/10 Good

Ochiana

Liked: Cleanliness, staff & service, property conditions & facilities
Overall was good.
Stayed 1 night in Nov 2023
Response from oz on 2023/11/8
Dear Client,Thank you for your comment that helps us to get improved.Hoping to welcome you again.Best regards,O. ZAYANF.O. Manager

6/10 Okay

Julie

Liked: Cleanliness
Endroit propre, très bonne pression de la douche, internet très moyen, les tasses et le café n’ont pas été renouvelés, bonne situation par rapport à la gare
Stayed 2 nights in Oct 2023
Response from oz on 2023/10/30
Dear Client,Thank you for your comment that helps us to get improved.We are extremely sorry for this incident, and we hope to see you again to give you a better image of our hotel.Best regards,O. ZAYANF.O. Manager

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was perfect for one person. All the necessities, very clean and quiet. I would definitely recommend.
Stayed 1 night in Oct 2023
Response from oz on 2023/10/12
Dear Client,Thank you for your comment that helps us to get improved.Hoping to welcome you again.Best regards,O. ZAYANF.O. Manager

8/10 Good

Juliana

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Sep 2023
Response from oz on 2023/10/3
Dear Client,Thank you for your comment that helps us to get improved.Hoping to welcome you again.Best regards,O. ZAYANF.O. Manager

10/10 Excellent

Theresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the hotel and the location in Geneva. The service at the front desk was a little slow to check in, but overall had a great stay.
Stayed 1 night in Sep 2023
Response from oz on 2023/9/28
Dear Client,Thank you for your comment that helps us to get improved.We are extremely sorry for this incident, and we hope to see you again to give you a better image of our hotel.Best regards,O. ZAYANF.O. Manager

8/10 Good

Brian

Stayed 2 nights in Sep 2023
Response from oz on 2023/9/28
Dear Client,Thank you for your comment that helps us to get improved.Best regards,O. ZAYANF.O. Manager

8/10 Good

Mats

Stayed 2 nights in Sep 2023
Response from Iftikhar on 2023/9/27
Dear Client,Thank you for your comment that helps us to get improved.Hoping to welcome you again.Best regards,O. ZAYANF.O. Manager

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was perfect for me being in the center of everything and a very short walk to the train station. There are plenty of restaurants in the area and the underground mall is just around the corner. There is plenty of transportation in the area. The local tour companies are within a 5 minute walking distance if you want to venture out of Geneva to the surrounding areas. My room was clean but some of the tiles in the bathroom were broken; it looks like it was due to a recent accident.
Stayed 3 nights in Sep 2023
Response from oz on 2023/9/21
Dear Client,Thank you for your comment that helps us to get improved.Best regards,O. ZAYANF.O. Manager

8/10 Good

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient hotel across the train station. Bar next to the hotel has good food. 10 min. Walk to the promenade. Room was small but had AC and only stayed one night
Stayed 1 night in Sep 2023
Response from oz on 2023/9/20
Dear Client,Thank you for your comment that helps us to get improved.Best regards,O. ZAYANF.O. Manager

8/10 Good

Sione Tukia

Stayed 3 nights in Sep 2023
Response from oz on 2023/9/15
Dear Client,Thank you for your comment that helps us to get improved.Best regards,O. ZAYANF.O. Manager

4/10 Poor

SUPRIYA

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
Super small room. Bathroom shower size was cramped. Was bumping on curtains while bathing. Big people cannot fit in. Bathroom tiles were 1920s. Overall it wasn’t what I was expecting for the price I paid. Decent if you are looking to take train to airport as it is close to the station and shopping complexes.
Stayed 1 night in Sep 2023
Response from oz on 2023/9/13
Dear Customer,Thank you for your comment that helps us a lot to improve our services.Our Economy single rooms are small, but we often upgrade most of our guests except when the hotel is full. To help our customers in this type of situation, our hotel adopts a very advantageous pricing policy for our customers. This consists of keeping a difference of only 10, - CHF during the whole year (except Congress) between the price of single and double room.So, we invite you to book a double room with only 10, - CHF in addition per night.PS. Your note does not reflect your wards !!!! Best regards,O. ZAYANF.O. Manager

8/10 Good

Jørn West

Stayed 3 nights in Sep 2023
Response from oz on 2023/9/13
Dear Client,Thank you for your comment that helps us to get improved.Best regards,O. ZAYANF.O. Manager

10/10 Excellent

Mark

Liked: Amenities
The hotel is very close to the train station and the bus station that connects to chamonix.
Stayed 1 night in Aug 2023
Response from OZ on 2023/9/6
Dear Client,Thank you for your comment that helps us to get improved.Best regards,O. ZAYANF.O. Manager

8/10 Good

Nikolas

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from oz on 2023/9/5
Dear Client,Thank you for your comment that helps us to get improved.Best regards,O. ZAYANF.O. Manager

10/10 Excellent

Henry

Stayed 3 nights in Aug 2023
Response from oz on 2023/9/5
Dear Client,Thank you for your comment that helps us to get improved.Best regards,O. ZAYANF.O. Manager

2/10 Terrible

Elisabeth

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Run down facility. The air felt really muggy and uncomfortable. We ended up leaving and staying somewhere else.
Stayed 2 nights in Aug 2023
Response from oz on 2023/8/30
Dear Client,Thank you for your comment that helps us to get improved.We are extremely sorry for this incident, and we hope to see you again to give you a better image of our hotel.Best regards,O. ZAYANF.O. Manager

8/10 Good

Erika

Liked: Cleanliness, amenities, property conditions & facilities
No one was at the reception for about 10 min around 7-7:10 am when I wanted to check out.
Stayed 1 night in Aug 2023
Response from oz on 2023/8/29
Dear Client,Thank you for your comment that helps us to get improved.Best regards,O. ZAYANF.O. Manager

10/10 Excellent

Qiru, Scotch Plains

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location, location. Next to central train station. A lot of stores and restaurants around. Single room size is not big but adequate for one. A good desk to work. Very quiet if face inside. 15 CHF breakfast is good including hot items. Coffee is great!
Stayed 3 nights in Aug 2023
Response from oz on 2023/8/28
Dear Client,Thank you for your comment that helps us to get improved.Best regards,O. ZAYANF.O. Manager

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from oz on 2023/8/28
Dear Client,Thank you for your comment that helps us to get improved.Best regards,O. ZAYANF.O. Manager

10/10 Excellent

AKIRA

Stayed 1 night in Aug 2023
Response from oz on 2023/8/22
Dear Client,Thank you for your comment that helps us to get improved.Best regards,O. ZAYANF.O. Manager

8/10 Good

Edwina

Liked: Cleanliness, staff & service
Very clean. Friendly staff. Great proximity to transport and walking to Lake Geneva. Easy shopping for food and essentials nearby. A little tired hotel in need of TLC, but super clean which is more important to us.
Stayed 4 nights in Aug 2023
Response from oz on 2023/8/18
Dear Client,Thank you for your comment that helps us to get improved.Best regards,O. ZAYANF.O. Manager

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great long weekend stay!
Very welcoming and friendly reception! I had a deluxe single and it was perfect for me - double bed, shower/bath was a good size, air conditioning worked (it was hot in Geneva this weekend!), quiet, and great location. Will stay here again!
Stayed 3 nights in Aug 2023
Response from oz on 2023/8/16
Dear Client,Thank you for your comment that helps us to get improved.Best regards,O. ZAYANF.O. Manager