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Phela Grande Hotel

3.0 star property
Travelers enjoy seamless service from arrival to departure with complimentary shuttle transportation that connects them to their destinations

Choose dates to view prices

Phela Grande Hotel offers amenities like roundtrip airport shuttles and dry cleaning. Guests can stay connected with in-room WiFi or handle business at the center. The 24-hour front desk staff and banquet facilities ensure every need is addressed.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Laundry
The current price is NT$1,116
NT$1,250 total
includes taxes & fees
Jan 28 - Jan 29

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Matrimonial Deluxe

Matrimonial Deluxe | In-room safe, desk, free WiFi

Matrimonial Deluxe

Highlights

Air conditioning
Flat-screen TV
Electric kettle
Free bottled water
Cable channels
Daily housekeeping
In-room safe
Desk
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Family for 3

Standard Family for 3 | In-room safe, desk, free WiFi

Standard Family for 3

Highlights

Air conditioning
Flat-screen TV
Electric kettle
Free bottled water
Cable channels
Daily housekeeping
In-room safe
Desk
  • 226 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Family for 3

Deluxe Family for 3 | In-room safe, desk, free WiFi

Deluxe Family for 3

Highlights

Air conditioning
Flat-screen TV
Electric kettle
Free bottled water
Cable channels
Daily housekeeping
In-room safe
Desk
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Matrimonial Standard

Matrimonial Standard | In-room safe, desk, free WiFi

Matrimonial Standard

Highlights

Air conditioning
Flat-screen TV
Electric kettle
Free bottled water
Cable channels
Daily housekeeping
In-room safe
Desk
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed
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About the neighborhood

General Santos is home to Phela Grande Hotel. KCC Mall of Gensan and Robinsons Place Gensan are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Queen Tuna Park and St. Paul Novitiate Park. Visit our General Santos travel guide
Map
Magsaysay Avenue, General Santos, 9500

What's nearby

  • Plaza Heneral Santos
    3 min walk - 0.3 km
  • General Santos City Museum
    7 min walk - 0.6 km
  • T'boli Settlement
    12 min walk - 1.0 km
  • Notre Dame of Dadiangas University
    12 min walk - 1.0 km
  • KCC Mall of Gensan
    4 min drive - 2.6 km

Getting around

  • General Santos (GES)
    31 min drive

Restaurants

  • Jollibee
    6 min walk
  • Marieta's
    4 min walk
  • Downtown Café
    4 min walk
  • Bayfront Noodle House
    7 min walk
  • Meilih Restaurant
    1 min walk

About this property

Phela Grande Hotel

Property highlights
At Phela Grande Hotel, you can look forward to a coffee shop/cafe, dry cleaning/laundry services, and a business center. Guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), luggage storage, and meeting rooms
  • Newspapers in the lobby, a front-desk safe, and a 24-hour front desk
Room features
All 58 rooms include comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other amenities include:
  • Showers and free toiletries
  • Flat-screen TVs with cable channels
  • Electric kettles, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 4:00 PM
  • Free self parking on site

Food and drink

  • A coffee shop/cafe

Restaurants on site

  • Eduardo

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: PHP 500 per person (one-way)
  • Airport shuttle fee per child: PHP 500 (one-way), (from 12 to 18 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Phela Grande Hotel General Santos
Phela Grande General Santos
Phela Grande
Phela Grande Hotel Hotel
Phela Grande Hotel General Santos
Phela Grande Hotel Hotel General Santos

Frequently asked questions

Is Phela Grande Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Phela Grande Hotel?

As of 2026/1/27, prices found for a 1-night stay for 2 adults at Phela Grande Hotel on 2026/1/28 start from NT$1,116, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Phela Grande Hotel?

Check-in begins at 2 PM.

What time is check-out at Phela Grande Hotel?

Check-out is at noon.

Does Phela Grande Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of PHP 500 per person applies.

Where is Phela Grande Hotel located?

Situated in General Santos, this hotel is within a 10-minute walk of Plaza Heneral Santos, Queen Tuna Park, and Oval Plaza. General Santos City Museum and Notre Dame of Dadiangas University are also within 15 minutes.

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Reviews

Phela Grande Hotel Reviews

7.8

Good

8.2

Cleanliness

7.8

Location

9.0

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 2 out of 11 reviews
Rating 8 - Good. 6 out of 11 reviews
Rating 6 - Okay. 2 out of 11 reviews
Rating 4 - Poor. 1 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just wished there had been a bidet in the bathroom and that there had been a sort of division on the floor between the shower area and the toilet. Other than that, I had a pleasant experience.
Stayed 2 nights in Dec 2019

4/10 Poor

harryplaza

Poor facilities, no hot shower freezing cold. Customer services unsatisfactory.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comment
Stayed 1 night in Apr 2019

8/10 Good

Jun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

親切なサービス

ジェネラルサントス市老舗のホテルだけあって、セキュリティもしっかりしており、落ちついた雰囲気が気にいった。スタッフも、なにかと親切だった。わたしは空港で「迎」を捕まえ損ねたが、空港への送迎サービスもあり、心憎いサービスも素晴らしい。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Side trip to Gen San

Staff were very friendly and accommodating. Hotel is near the city park, church and seaside

8/10 Good

Dave B, London UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable, Clean, friendly place to stay

Stayed here for a week, atmosphere is very relaxed with reasonable amenities in the hotel itself, situated near a busy road, it was always nice to come inside for some R&R and the security staff where always on the ball. Room had a good layout, bathroom was very clean and bed was comfortable, plenty of TV channels to view. A/C worked very well and was very quiet when set to low fan mode. One problem was, even though on the 4th floor, we were situated on the corner of the building overlooking residential property where the local dogs seemed to have a "Bark-Off" at 5am every morning. While the hotel cannot really control this it does have an impact on the stay and coming from the UK where noise pollution is taken seriously, it did have a negative effect. Hotel itself had a nice busy feel about it with regular events taking place in the conference rooms on the ground floor and the garden well away from guest rooms. Dining is good with quite a big menu and cooked to choice. All the staff were always helpful and friendly (especially "Faith") without being overbearing and English ability from adequate to very good.

8/10 Good

ROD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveler

Liked: Staff & service

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort