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Reviews of Holiday Inn Express Clayton, an IHG Hotel

2.5 out of 5
Holiday Inn Express Clayton, an IHG Hotel
105 Leone Ct, Garner, NC

Reviews

8.8

Excellent

Rating 10 - Excellent. 286 out of 479 reviews" "
Rating 8 - Good. 119 out of 479 reviews" "
Rating 6 - Okay. 47 out of 479 reviews" "
Rating 4 - Poor. 17 out of 479 reviews" "
Rating 2 - Terrible. 10 out of 479 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Amel

Liked: Cleanliness, staff & service, property conditions & facilities
…
Stayed 1 night in Apr 2024

10/10 Excellent

Marcia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly person at front desk.
Stayed 1 night in Apr 2024

8/10 Good

Rob

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice enough. The included breakfast was amazing! The bed was very comfortable with nice bedding. Parking was ample. On the down side, there were scattered guidance to Mask Up and Social Distance, as if the hotel didn’t get the memo that 2021 is over. Thankfully, the staff didn’t take the guidance seriously as the only person wearing a mask was wearing it over her Adam’s Apple. The only other issue was the A/C, which functioned erratically and the little fridge in the room that barely worked. Overall, the hotel is pretty good.
Stayed 2 nights in Mar 2024

10/10 Excellent

Christian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 1 night in Mar 2024

4/10 Poor

Joely

Stayed 1 night in Jan 2024

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Tammy

Stayed 1 night in Jan 2024

10/10 Excellent

Lawanna

Stayed 1 night in Dec 2023

6/10 Okay

Clyon

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Robert

Liked: Property conditions & facilities
Great place to stay!
Stayed 1 night in Dec 2023

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

kevin

Liked: Cleanliness, staff & service
Quiet hotel.... bunch guys in wheelchairs who hang out there regularly who were VERY helpful and knowledgeable on businesses in the area
Stayed 2 nights in Dec 2023

10/10 Excellent

Gretchen

Stayed 4 nights in Nov 2023

10/10 Excellent

ronnie

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities
Tim at the front desk was polite professional and swift
Stayed 1 night in Oct 2023

8/10 Good

Melika

Stayed 2 nights in Oct 2023

8/10 Good

Kathy

Stayed 1 night in Oct 2023

10/10 Excellent

Thurmond

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value
Stayed 1 night in Oct 2023

10/10 Excellent

Thurmond

Liked: Cleanliness, staff & service, property conditions & facilities
We use Holiday Inn express quite a bit. It’s always a good experience.
Stayed 1 night in Oct 2023

6/10 Okay

Nakeshia

Liked: Staff & service
Convenient to a lot restaurants & stores (Walmart, Etc)
Stayed 2 nights in Oct 2023

6/10 Okay

Maurice

Stayed 2 nights in Sep 2023

10/10 Excellent

Brett

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel
The continental breakfast was good, the hotel clean, and the staff attentive.
Stayed 2 nights in Sep 2023

8/10 Good

Christina, Valrico

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
We were in town for a wedding. It was everything you’d expect from a Holiday Inn.
Stayed 2 nights in Sep 2023

10/10 Excellent

Mallory

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
Overall great stay. Cleanliness is a big deal for me, and I was happy with that aspect. The USB in my room (201) didn’t work, and the incline and TV on the treadmill didn’t work. Other than that, fantastic stay.
Stayed 1 night in Aug 2023

10/10 Excellent

Tina, Fairlight

Stayed 1 night in Aug 2023

2/10 Terrible

Francena

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got to the hotel early and the staff got us into room.. The staff treated me and my like they known us forever.. I will return again again..Thank you
Stayed 1 night in Aug 2023

8/10 Good

Timothy

Stayed 3 nights in Jul 2023

10/10 Excellent

Mack

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean! Excellent staff. Very helpful!
Stayed 1 night in Jul 2023

10/10 Excellent

Tonia

Stayed 1 night in Jul 2023

6/10 Okay

Andrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The check in was okay. The person who checked me in was snappy. The stay was good.
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Roberta E.

Stayed 3 nights in Jun 2023

4/10 Poor

Marvene

Liked: Cleanliness, staff & service, property conditions & facilities
We were in a default situation. Our first hotel canceled out room and did not notify me. Wedding to attend and running our of time. Your hotel had a vacancy, that is how I got to your hotel. We were worn and disgusted. Overall the hotel fitted our purpose for the moment. Getting your people to respond to phone calls from my first hotel was not possible, why not notify me of my cancellation.
Stayed 1 night in Jun 2023

8/10 Good

Steven

Business traveler, Traveled with partner
Liked: Staff & service, property conditions & facilities
There were some questionable people walking in the hotel parking lot and near the hotel as well.
Stayed 1 night in Jun 2023

10/10 Excellent

GREER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is always pleasant stress free and very clean. The staff is always ready to help and accommodate our needs.Great place to stay when visiting family or friends
Stayed 4 nights in Jun 2023

8/10 Good

Amber, Hilliard

Stayed 1 night in Jun 2023

2/10 Terrible

Amanda

Stayed 1 night in Jun 2023

10/10 Excellent

RAMIRO

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and very clean. The staff was super nice and helpful.
Stayed 2 nights in Jun 2023

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

8/10 Good

Timothy

Stayed 1 night in Jun 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine
Stayed 1 night in May 2023

6/10 Okay

Charmayne, West Hempstead

Liked: Staff & service
Stayed 1 night in May 2023

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
I am very picky on hotels and usually do not like to stay in hotels if there was any other choice. I was pleasantly surprised with this hotel. The room was really nice and clean. The breakfast in the morning was great with plenty of choices. Overall experience was good and would stay again.
Stayed 1 night in May 2023

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Room was very tired. Hotel needs a refresh.
Stayed 1 night in May 2023

10/10 Excellent

Milton

Traveled with family and small children
Liked: Cleanliness
Breakfast
Stayed 3 nights in May 2023

10/10 Excellent

Nicholas

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Staff were so friendly making us feel welcome. I can't say enough or praise them enough for making our stay so pleasant. The room was very clean, the breakfast was great, and they treated us like family.
Stayed 3 nights in May 2023

10/10 Excellent

Gary

Stayed 1 night in May 2023