We stayed here during our Yosemite trip and booked a suite, but were given an ADA room instead. Since it was Memorial Day weekend and we arrived after midnight, the hotel was fully booked and couldn’t switch us—this part we understood. However, the ADA bathroom was filthy, with visible black marks that looked like tire tracks. Even worse, several towels had hair on them—not just one or two strands, and not just one towel.
We called the front desk to request fresh towels. After waiting about two hours with no response, we had to call again. It took another 30 minutes before someone finally brought them, but the staff member seemed very reluctant and unfriendly.
The kitchen walls had noticeable grease stains, and both the sofa and table corners showed signs of damage or tearing. The TV couldn’t connect to Wi-Fi, so we weren’t able to stream or cast anything. All of this points to poor management and a lack of proper maintenance.
On a positive note, the breakfast team was hardworking and had a great attitude. Their service stood out and deserves recognition.