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Reviews of Motel 6 Fresno, CA

2 out of 5
Motel 6 Fresno, CA
5021 N Barcus Ave, Fresno, CA

Reviews

5.8
Rating 10 - Excellent. 140 out of 843 reviews" "
Rating 8 - Good. 181 out of 843 reviews" "
Rating 6 - Okay. 167 out of 843 reviews" "
Rating 4 - Poor. 137 out of 843 reviews" "
Rating 2 - Terrible. 218 out of 843 reviews" "

5.8/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

4/10 Poor

Juan

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very noisy to mu h people on one room having a party overnight,
Stayed 3 nights in May 2024
Response from Brand Experience Team on 2024/5/13
Hi Juan, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

4/10 Poor

Rachel

Disliked: Cleanliness, property conditions & facilities
Response from Nancy Y. on 2024/5/1
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Ollie

Liked: Staff & service
Disliked: Cleanliness
It was good and quiet safe and comfortable had to Change room couple times air condition didn't work 😞
Stayed 1 night in Jan 2024
Response from Nancy Y. on 2024/1/16
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Ara

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Ara

Business traveler
Liked: Amenities
Cool
Stayed 1 night in Dec 2023

10/10 Excellent

Molly

Great staff 😁😁😁😁
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 2023/12/26
Hi Molly,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

4/10 Poor

Brandy

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Jesse

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nothing workd the tvs the heater keot switching rooms had to freeze all night
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 2023/12/20
Hi Jesse,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

6/10 Okay

Jesse

Liked: Staff & service
Average
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 2023/11/13
Hi Jesse,Thanks for your review, we really appreciate the support. Maz K.#Team6

10/10 Excellent

Rebecca, Fresno

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

10/10 Excellent

Rebecca, Fresno

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my favorite motel sixes I have to admit stay there for quite some time they’re friendly if there’s any issues or problems they are taken care of in an efficient manner. I really appreciate them the great girl in the office. Amazing. Amazing I love their staff all of their staff is just friendly they greet you as soon as they see you they say hello very friendly environment him I would stay again definitely recommend everybody definitely definitely for sure today if you’re looking for the price to be right comfortable that’s what she needs definitely this is for you.
Stayed 1 night in Aug 2023
Response from Nancy Y. on 2023/11/6
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Okay

ryan

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Surprised they still had smoking rooms in this day and age. Didn't even want one but got stuck with one. No TV.
Stayed 1 night in Oct 2023
Response from Nancy Y. on 2023/10/17
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super dirty ! Says it’s not a smoking room but you can smell it’s a smoking room
Stayed 2 nights in Oct 2023
Response from Nancy Y. on 2023/10/17
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

2/10 Terrible

Toan

Stayed 1 night in Oct 2023

2/10 Terrible

Philip

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room smelled of urine and old smoke. No shampoo, front desk said only bar soap. One towel in room. Towel rack broken. No mirror in bathroom. Hot water took 5 mins. Holes in bedding. Marijuana smell outside, some would sneak in when AC running. Next to freeway on-ramp, extremely noisy.
Response from Nancy Y. on 2023/10/17
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 Okay

Rafael

Liked: Room comfort
Disliked: Property conditions & facilities
Room was clean but the floors are in terrible shape, lifted tiles, specially the bathroom.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 2023/9/29
Hi Rafael,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Maz K.#Team6

10/10 Excellent

Ara

Business traveler
Liked: Staff & service, amenities
Yes
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 2023/9/29
Hi Ara,Thank you for the perfect rating!! Maz K.#Team6

4/10 Poor

Paula

Disliked: Cleanliness, property conditions & facilities
Many people hanging around outsider, smoking and drinking
Stayed 1 night in Aug 2023
Response from Brand Experience Team on 2023/8/21
Hi Paula,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Maz K.#Team6

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness
There was no shampoo or conditioner provided. Somebody was yelling up a storm at the edge of the parking lot. A guest at a different room was outside their room upwind and smoking, which made its way into my room.
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 2023/7/26
Hi Michael, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

10/10 Excellent

Augusto

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything good 😊 best place to be lot of places to eat and see 😉
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 2023/7/17
Hi Augusto,We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Xochilth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

2/10 Terrible

Carie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We left and went somewhere it was that bad
Stayed 1 night in May 2023
Response from Brand Experience Team on 2023/6/5
Hi Carie,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 Good

Stacey, Fallon

Business traveler
Disliked: Property conditions & facilities
Great service, smaller room, sink was leaking
Stayed 1 night in May 2023
Response from Brand Experience Team on 2023/5/15
Hi Stacey,Thank you for recognizing the great service provided by our staff. Your experience is important to us, we hope for the opportunity to improve your experience on your future bookings.Lilith#Team6

10/10 Excellent

Molly

Stayed 1 night in Mar 2023

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Deidra, Fresno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was very comfortable and close to the freeway
Stayed 1 night in Mar 2023
Response from Nancy Y. on 2023/3/15
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

4/10 Poor

Susana

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The room had roaches in the bathroom, toilet wouldn’t flush and sink baked up. We arrived late to sleep so we were too tired to complained after we had gone to bed. I’ve stayed at other Motel 6 locations much better than this one.
Stayed 1 night in Feb 2023

2/10 Terrible

Raman

Stayed 1 night in Feb 2023

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2023

2/10 Terrible

Jesus

Stayed 4 nights in Jan 2023

8/10 Good

Deidra, Fresno

2/10 Terrible

Scott

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Motel 6 gave away my reservation... even after I called ahead of time to tell them I would be arriving late. External window was cracked, room looked old and run down, and the surrounding area was "sketchy"
Stayed 1 night in Nov 2022
Response from Bev on 2022/11/29
Hello Scott,After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Bev#Team6

8/10 Good

Deidra, Fresno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing and quiet stay
Stayed 1 night in Nov 2022
Response from Bev on 2022/11/29
Hello Deidra,We really do love getting such positive feedback! Thank you for your time and review. We’re glad your experience was a good one and hope to see you again real soon. Bev#Team6

4/10 Poor

Steven

Stayed 1 night in Oct 2022
Response from Brand Experience Team on 2022/10/27
Hi Steven,Thank you for positively rating your stay!Lilith#Team6

10/10 Excellent

tracy

Stayed 1 night in Oct 2022
Response from Brand Experience Team on 2022/10/27
Hi Tracy,Thank you for the perfect rating!Lilith#Team6

8/10 Good

Jayme

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good little budget hotel. Love that they are pet-friendly and don't charge for pets. Rooms are clean and no pests.
Stayed 1 night in Oct 2022
Response from Brand Experience Team on 2022/10/27
Hi Jayme,Thank you for sharing your review. We are glad you enjoyed your stay! As a pet-friendly brand, our pet policy specifically states service animals and all well-behaved pets always stay free and are welcomed every visit.We hope to see you soon, Safe Travels!Lilith#Team6

8/10 Good

Verified traveler

Traveled with group
Liked: Staff & service, room comfort
Everything was good I don’t have any complaints
Stayed 1 night in Oct 2022
Response from Brand Experience Team on 2022/10/27
Thank you for sharing your review. We are glad you enjoyed your stay! Lilith #Team6

8/10 Good

Adela

Business traveler
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The room was clean but the room I had, #224 had no water pressure from the shower, barely enough to wash your body.
Stayed 1 night in Oct 2022
Response from Brand Experience Team on 2022/10/27
Hi Adela, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests. We hope to see you soon.Safe TravelsLilith#Team6

10/10 Excellent

Masoud

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2022
Response from Brand Experience Team on 2022/9/11
Thank you so much for taking the time to leave us a positive rating - it's much appreciated! Kaur J. #team6

4/10 Poor

Deidra, Fresno

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
At the property couldn't take a shower for the nastiness inside the shower and I have pictures to show also they wouldn't accommodate me another room I couldn't a shower and the room smelled like fire the following morning had to have the security guard come check the room out very awful
Stayed 1 night in Aug 2022
Response from Brand Experience Team on 2022/9/11
On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6

10/10 Excellent

Hua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel
Stayed 1 night in May 2022
Response from Brand Experience Team on 2022/9/11
We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Kaur J. #team6

2/10 Terrible

PHILLIP

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the clerk was rude the room was un kept area was unsafe
Stayed 1 night in Aug 2022
Response from Brand Experience Team on 2022/9/11
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We appreciate you bringing this to our attention. Kaur J. #team6

6/10 Okay

Benito

Stayed 1 night in Aug 2022
Response from Brand Experience Team on 2022/9/11
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Kaur J. #team6

6/10 Okay

elizabeth

Traveled with pets
It’s motel 6. You get what you pay for.
Stayed 1 night in Jul 2022
Response from Brand Experience Team on 2022/9/11
We appreciate you taking the time to rate your stay. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

4/10 Poor

MATTHEW

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2022
Response from Brand Experience Team on 2022/9/11
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Kaur J. #team6

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Bev on 2022/11/29
Hello valued guestWe appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a better experience next time around. Until then, we’ll leave the light on for you. Bev#Team6

2/10 Terrible

ameena

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022
Response from Bev on 2022/11/29
Hello Ameena,We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a better experience next time around. Until then, we’ll leave the light on for you. Bev#Team6

8/10 Good

Michelle

Liked: Cleanliness, staff & service
Stayed 1 night in May 2022
Response from Bev on 2022/11/29
Hello Nuchelle,We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on for you. Bev#Team6