Exterior

Reviews of Hampton Inn Visalia

2.5 out of 5
Hampton Inn Visalia
4747 W Noble Ave, Visalia, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 607 out of 1000 reviews" "
Rating 8 - Good. 294 out of 1000 reviews" "
Rating 6 - Okay. 64 out of 1000 reviews" "
Rating 4 - Poor. 21 out of 1000 reviews" "
Rating 2 - Terrible. 14 out of 1000 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Apr 2024
Response from Manager on 2024/4/30
Hello Humberto,We are pleased to hear you enjoyed your stay with us. Your positive feedback is truly appreciated. We look forward to welcoming you back in the future.

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 2024/4/25
Hello Linda, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

6/10 Okay

Evette

The pillows are awful and should be upgraded! I had to request more and waited for over 30min. Also, the remote for the TV was not user friendly. Very frustrating!
Stayed 1 night in Apr 2024
Response from Manager on 2024/4/23
Hello Evette, Thank you for sharing your feedback with us. We appreciate your insights into the pillows and TV remote, as we are always looking for ways to enhance our guests' experiences. Your comments will be forwarded to the relevant team for further review and consideration. We hope to have the opportunity to welcome you back in the future.

6/10 Okay

Kyria

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
There wasn’t a safe in the room. The toilet paper on the holder was 1/4 low. Thermostat buttons were hard to move. Not much variety for the breakfast menu. Elevator took long on arriving to the bottom floor, too slow. Like very slow. Freeway convenience.
Stayed 2 nights in Apr 2024
Response from Manager on 2024/4/23
Hello Kyria, Thank you for sharing your detailed feedback with us. We appreciate your observations and will review them to enhance our guests' experience in the future. Your insights help us improve our services continuously.

10/10 Excellent

Betty

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and visit family
Stayed 2 nights in Apr 2024
Response from Manager on 2024/4/9
Hello Betty,We are pleased to hear that you enjoyed your stay with us while visiting family. Your feedback is greatly appreciated as we strive to provide a positive experience for all our guests. Should you have any further comments or concerns, please do not hesitate to contact our management team directly. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

6/10 Okay

Andrew

Liked: Cleanliness
Disliked: Staff & service
Nothing great. Nothing bad. Clean with good parking and easy access to the highway. Sort of blah. Staff were uninspiring. Typical hampton inn.
Stayed 1 night in Mar 2024
Response from Manager on 2024/3/27
Hello Andrew, We appreciate you taking the time to share your feedback with us. We're glad you found our hotel clean and convenient. We always strive to provide a comfortable stay for all our guests. We'll share your comments with our team for further improvement.

10/10 Excellent

Darrel, El Dorado Hills

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great front office employee
Stayed 1 night in Mar 2024
Response from Manager on 2024/3/27
Hello Darrel,We appreciate your positive feedback on our cleanliness and front office staff. Our team strives to provide exceptional service for all our guests' satisfaction. Should you need further assistance or have any concerns, please feel free to reach out to our management. Thank you for choosing to stay with us.

10/10 Excellent

Sabrina, Valley Village

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and very clean!
Stayed 1 night in Mar 2024
Response from Manager on 2024/3/27
Hello Sabrina,We are pleased to hear that you found our hotel to be great and very clean. Your positive feedback is much appreciated! We strive to provide a comfortable and enjoyable experience for all our guests. If you have any further comments or suggestions, please feel free to share them with us.

8/10 Good

Latasha

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff. Very nice,room nice and clean, breakfast was good.
Stayed 1 night in Mar 2024
Response from Manager on 2024/3/27
Hello Latasha,We are delighted to hear that you enjoyed our friendly staff, clean rooms, and delicious breakfast during your stay with us. Your positive feedback is truly appreciated and we hope to welcome you back in the future for another great experience.

8/10 Good

Freeman

Stayed 1 night in Mar 2024
Response from Manager on 2024/4/13
Hello Freeman,We appreciate you choosing our hotel for your stay! Should you have any suggestions or concerns, please feel free to reach out to us directly. We hope to welcome you back soon for another pleasant experience!

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on 2024/2/20
Hello Maria,We're thrilled to hear that you thoroughly enjoyed your stay with us! If you have any more details to share about your experience, please don't hesitate to contact us. We look forward to welcoming you back soon for another outstanding stay.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was accessible because of my 94 year old mother. The shower was frustrating because of the height of the head was geared for someone in a wheelchair and not adjustable. The TV was also too complicated for an older person and the channel guide did not match what is listed on the hotel guide digital guide book. Also local channel selection is poor.
Stayed 1 night in Jan 2024
Response from Manager on 2024/1/17
Dear Guest,Thank you for choosing our hotel for your recent stay. We appreciate your feedback regarding the accessibility of the room and the shower head. We understand the frustrations you experienced with the TV and channel guide, and we apologize for any inconvenience caused. We will take your comments into consideration for future improvements. Please feel free to contact our management for any further assistance or suggestions on how we can better accommodate our guests.

10/10 Excellent

Anthony

Liked: Staff & service, property conditions & facilities
Excellent accessibility
Stayed 1 night in Dec 2023
Response from Manager on 2023/12/31
Hello Anthony,Thank you for taking the time to share your feedback about our hotel's accessibility. We always strive to provide a seamless and inclusive experience for all our guests. We appreciate your kind words and hope to have the pleasure of welcoming you back in the future for another enjoyable stay.

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on 2023/12/19
Hello Andrea,Thank you for choosing our hotel for your recent stay! We are delighted to learn that your experience was exceptional. Should you have any further comments or suggestions, please feel free to reach out to us directly so that we can continue to exceed your expectations. We look forward to welcoming you back in the future!

8/10 Good

Moses

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Nov 2023
Response from Manager on 2023/12/17
Hello Moses,Thank you for choosing our hotel for your stay. We hope you had a pleasant experience and enjoyed your time with us. Please feel free to reach out to us directly if you have any specific feedback you would like to share. We value your input and look forward to welcoming you back in the future. Safe travels!

2/10 Terrible

Domenico

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is situated right next to a major highway. The windows are not double pane and we could hear the rumbling sounds of tractor trailers, motorcycles and cars both rooms. Our first room given to us was so noted as being the quietest. It was situated in front of a party room where they were hosting a Mary kay event lol. They then moved us to an upper floor and the highway noise was even worse. We made the decision to leave the property and book at the Marriott. If you’re looking for a quiet nights sleep avoid this place at all costs. The front desk concierge, Gigi was so nice and helpful and very apologetic. She was great! This hotel ultimately needs better double panel windows for optimal sound proofing. We’ve stayed at the Moxy in Milan which is right on an airport close to the runway and it was silent compared to place.
Stayed 2 nights in Nov 2023
Response from Manager on 2023/11/15
Hello Domenico, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. We understand the importance of a good night's sleep and we appreciate your suggestion regarding the windows. We will definitely take this into consideration for future improvements. We're happy to hear that Gigi provided you with excellent service. We strive to ensure all our guests have a positive experience. We hope you'll consider staying with us again in the future.

4/10 Poor

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We had to ask three times to have our room cleaned and to get clean towels. Check in was slow. The breakfast was sparse.
Stayed 2 nights in Nov 2023
Response from Manager on 2023/11/15
Hello Andrew, Thank you for sharing your feedback with us regarding your recent stay. We apologize for any inconvenience you experienced with the housekeeping service and the check-in process. We regret to hear that the breakfast didn't meet your expectations. Your comments will be shared with the relevant teams for review and improvement. We appreciate your valuable input and hope to welcome you back for a more enjoyable stay in the future.

10/10 Excellent

Raudel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building is beautifully designed, and the breakfast was excellent. Although I think that they need to include a bottle of water in the room.
Stayed 1 night in Nov 2023
Response from Manager on 2023/11/15
Hello Raudel,Thank you for your kind words about our beautiful design and excellent breakfast. We appreciate your feedback regarding the bottle of water and will share it with our team for consideration. We are constantly striving to enhance our guests' experiences and value your input.

10/10 Excellent

Emlyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Manager on 2023/11/15
Hello Emlyn,Thank you for taking the time to provide feedback about your recent stay. We are pleased to hear that you had an exceptional experience with us, exceeding your expectations. We strive to deliver a top-notch service to all our guests and we are thrilled that we succeeded in creating a memorable stay for you. We look forward to welcoming you back in the future for another outstanding stay.

6/10 Okay

Dong Bin

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Manager on 2023/10/30
Hello Dong Bin,Thank you for sharing this outstanding rating! We're thrilled to hear that your experience at our hotel went above and beyond your expectations. We strive to provide exceptional service to all our guests and are delighted to know that we succeeded during your stay. We look forward to welcoming you back again soon for another remarkable stay.

8/10 Good

Jon

Liked: Cleanliness, staff & service, room comfort
Perfect
The room was large and clean. All amenities were great. Staff was very nice and we had a very nice stay.
Stayed 1 night in Oct 2023
Response from Manager on 2023/10/22
Hello Jon,Thank you for your kind words! We are delighted to hear that you enjoyed your stay with us. We hope to welcome you back soon!

4/10 Poor

Anke

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thought the hotel and room was very nice and clean. Staff was very nice. However, the room we got was super noisy from the traffic. And we live in New York City where it's always noisy. This was much worse! On our side of the hotel, there was a building with a long wall and the noise echoes off that building. We did not get any good sleep at all for two nights - many interruptions and awake early. That's actually the only reason I come to a hotel - to sleep. I did complain but nobody seemed to care.
Stayed 2 nights in Oct 2023
Response from Manager on 2023/10/13
Hello Anke ,We understand that the location of your room facing the busy roadway was not ideal. We are constantly working on improving the soundproofing in our rooms to ensure our guests have a peaceful stay. These are certainly not the standards that we set for ourselves, and we will take immediate action to address this concern. Once again, thank you for your feedback, and we hope to have the opportunity to welcome you back in the future and provide you with a much better experience.

10/10 Excellent

Andrea

Stayed 1 night in Sep 2023
Response from Manager on 2023/10/1
Hello Andrea,It was our privilege to earn your business and we hope to host you again on your next trip.

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful staff. Clean hotel. Great pool/spa. 10/10 experience.
Stayed 1 night in Sep 2023
Response from Manager on 2023/9/26
Hi Sandra,Thank you so much for your compliments on our friendly services. It is extremely rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We are overjoyed to hear that you had a great time with us, and we thank you for sharing your experience!

6/10 Okay

Abrahim

Stayed 1 night in Sep 2023
Response from Manager on 2023/10/11
Hello Abrahim, We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

10/10 Excellent

rashedul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Manager on 2023/9/13
Hello rashedul,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

10/10 Excellent

George A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable
Stayed 3 nights in Aug 2023
Response from Manager on 2023/8/29
Hello George A,Thank you for sharing your experience with us. We appreciate the input referring to our hotel. Please do consider us again on your next visit to the area.

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for Sequoia and Three Rivers
Stayed 2 nights in Aug 2023
Response from Manager on 2023/8/12
Hi Paul,Thank you for the wonderful review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you again for choosing to be a guest with us. We look forward to your next stay.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Manager on 2023/8/11
Hello David,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

10/10 Excellent

Rosemarie

Liked: Cleanliness, property conditions & facilities, room comfort
Hampton Inn Great Choice for the Price
It was Fine Only a Short Stop I find Hampton Inn more affordable with a nicer place than other choices I found online.
Stayed 1 night in Aug 2023
Response from Manager on 2023/8/6
Hello Rosemarie,We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our hotel. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.

10/10 Excellent

Earl, Centerburg

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and quiet. Shaded pool was nice for granddaughter
Stayed 1 night in Jul 2023
Response from Manager on 2023/7/28
Hello Earl,We appreciate that you've taken the time to share with us regarding our pool. We hope to see you again and that you will be truly impressed with our continued improvements.

10/10 Excellent

Daisy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable stay.
Stayed 1 night in Jul 2023
Response from Manager on 2023/7/12
Hi Daisy,To be awarded a perfect score is such a compliment! We are thrilled to learn that our goal of providing our guests with a comfortable and pleasant stay is a success! We can't wait to serve you again.

10/10 Excellent

Connie

Stayed 1 night in Jul 2023
Response from Manager on 2023/7/23
Hello Connie,On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area.

10/10 Excellent

Keith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were wonderful.
Stayed 1 night in Jun 2023
Response from Manager on 2023/6/28
Hello Keith,Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our staff. I hope that we will impress you with exemplary service during future visits.

10/10 Excellent

Maurice

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for a wonderful stay. You all work very hard for us guests.
Stayed 1 night in Jun 2023
Response from Manager on 2023/6/19
Hi Maurice,I am so happy to learn that you enjoyed our hospitality, service, and accommodations. It is rewarding to hear that we have succeeded in making you feel at home and that you experienced no difficulties with our services or amenities. Your compliments on our hardworking staff mean a lot to us. We are so glad that your stay was enjoyable, and we look forward to seeing you again!

10/10 Excellent

Patricia

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice and professional. I liked how they have a snack area that you can charge to your room. The room was clean. I highly recommend this hotel. I will seek to stay I. This hotel chain again
Stayed 1 night in Jun 2023
Response from Manager on 2023/6/19
Hi Patricia,Thank you for being a guest with us and taking the time to share your experience. We are so happy you enjoyed our clean accommodations and friendly services. Your recommendation is truly appreciated. Looking forward to having you back for a future stay.

8/10 Good

Alfredo

Stayed 1 night in Jun 2023
Response from Manager on 2023/6/7
Hello Alfredo,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

8/10 Good

eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Manager on 2023/6/2
Hello eric,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

10/10 Excellent

Rosario G, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly professional staff. Great breakfast
Stayed 1 night in May 2023
Response from Manager on 2023/6/1
Hi Rosario G,Thank you so much for your compliments on our breakfast and how we were able to meet your expectations of cleanliness and friendly services in our hotel. We cannot begin to tell you how much we appreciate your review. We would love to have you back and we do hope to see you again soon.

10/10 Excellent

Fred

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Manager on 2023/5/23
Hello Fred,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities
Facility was extremely clean and staff was very friendly and polite. I highly recommend this hotel.
Stayed 1 night in May 2023
Response from Manager on 2023/5/17
Hi Pam,We appreciate you sharing your kind recommendation. It's great to hear that you enjoyed our friendly service and clean accommodation. Thank you for your time in reviewing our hotel. Your words serve as an encouragement to our associates who strive to provide a pleasant stay.

10/10 Excellent

Gilbert Ramirez,

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023
Response from Manager on 2023/5/10
Hello Gilbert Ramirez,,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon.

8/10 Good

Manuel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are very spacious and comfortable. I would highly recommend.
Stayed 2 nights in Apr 2023
Response from Manager on 2023/5/6
Hello Manuel,Thank you for sharing this experience with us. We truly value you feedback with regards to our hotel. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.

10/10 Excellent

Luis, San Bruno

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thankful for kind and friendly service.
Stayed 3 nights in Apr 2023
Response from Manager on 2023/4/22
Hi Luis, It's great to hear that you enjoyed our friendly service and clean accommodation. Thank you for your time in reviewing our hotel. Your words serve as an encouragement to our associates who strive to provide a pleasant stay.

10/10 Excellent

Carol

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Very comfortable and relaxing
Stayed 1 night in Apr 2023
Response from Manager on 2023/4/4
Hi Carol,We are delighted you had an outstanding stay and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.

10/10 Excellent

Maria

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Checking in was quick and easy. Receptionist was very nice. Hotel was clean and room was clean as well. Breakfast was good grab and go. Highly recommend.
Stayed 1 night in Mar 2023
Response from Manager on 2023/3/21
Hi Maria,We appreciate you sharing your kind recommendation. It's great to hear that you enjoyed our friendly service and clean accommodation. Thank you for your time in reviewing our hotel. Your words serve as an encouragement to our associates who strive to provide a pleasant stay.

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great overall. Very clean and all staff was friendly and helpful. The breakfast was great! The only thing I was disappointed about was the gym amenities. There was a peloton and I was so excited to use it, however it wasn’t set up and I ultimately could not use it
Stayed 1 night in Feb 2023
Response from Manager on 2023/2/21
Hello Rebecca,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our staff and your comments about our breakfast. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

10/10 Excellent

donna

Stayed 1 night in Feb 2023
Response from Manager on 2023/3/7
Hello donna,Thank you for taking the time to share your rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

10/10 Excellent

Candace

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from Manager on 2023/1/24
Hello Candace,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Manager on 2023/10/28
Hello Sylvia,Thank you for your excellent rating! We are thrilled to hear that you had a wonderful experience at our hotel. We hope to welcome you back soon!